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thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guest.
6/10 Okay
Larry
Apr 24, 2024
Larry
Stayed 2 nights in Apr 2024
Response from kevin on Apr 25, 2024
thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guest.
10/10 Excellent
Jeff
Apr 18, 2024
Jeff
Stayed 1 night in Jan 2024
Response from kevin on May 9, 2024
thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guest.
Nothing good about this hotel. It was absolutely filthy and disgusting. There were stains all over the bedding cover and sheets! The couch had huge nasty looking stains all over it. The bathroom was even worse. It had who knows what it was all over the walls. Old moldy food was left in the little refrigerator. The breakfast was lefts overs fro. Days prior old and hard. The lobby smelled like sewage. Worst stay ever! Will never stay at a Comfort Inn again!
Sebrina
Stayed 3 nights in Apr 2024
Response from kevin on Apr 19, 2024
thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guest.
10/10 Excellent
Robert
Apr 10, 2024
Robert
Stayed 1 night in Apr 2024
Response from kevin on May 9, 2024
thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guest.
Pool not open yet food was awful for the breakfast no eggs left by 8:30 sausage was so overcooked you couldn’t chew it and the potatoes were dried out beyond eating no milk,
The sheets were dirty and the refrigerator froze everything. I would not recommend this place
Janis
Stayed 1 night in Apr 2024
Response from kevin on Apr 11, 2024
thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guest.
thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guest.
The beds are uncomfortable and the room above us sounded like 5 giants were dancing ALL NIGHT LONG. The only reason we stayed there was because it was cheap and I was having surgery early in the morning. You get what you pay for y’all :(
Jana
Stayed 1 night in Jan 2024
Response from kevin on Apr 5, 2024
thank you for taking the time to complete our online survey . Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guest.
Nice quiet and clean with a lake to walk around to stretch the legs
linda
Stayed 3 nights in Mar 2024
Response from kevin on Mar 20, 2024
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Dirty and noisy…all hours of the day and night. Awakened by staff early in the morning practically yelling while “talking”
Debbie
Stayed 2 nights in Mar 2024
Response from kevin on Mar 5, 2024
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8/10 Good
susan
Mar 2, 2024
Liked: Staff & service
It meant our needs while traveling thru noisy highwst and the refrigerator was dirty and smelljng hotel was ok.
susan
Stayed 1 night in Feb 2024
Response from kevin on Mar 4, 2024
thank you for taking the time to complete our online survey . Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guest.
thank you for taking the time to complete our online survey . Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guest.
4/10 Poor
Robert
Traveled with family
Feb 18, 2024
Disliked: Property conditions & facilities
Property showed evidence if deferred maintenence. Sink drain disconnected emptying sink contents on towels and floor.
Robert
Stayed 2 nights in Feb 2024
Response from kevin on Feb 21, 2024
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We have stayed here multiple times, nice clean place, comfortable bed, decent breakfast bar, polite staff, really nice area of town.
This time all of the above apply but we found the hallways reeked of a strong curry smell that was unpleasant to us.
Teresa
Stayed 1 night in Feb 2024
Response from kevin on Feb 14, 2024
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10/10 Excellent
Carlos
Jan 20, 2024
Carlos
Stayed 1 night in Jan 2024
Response from kevin on Feb 7, 2024
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10/10 Excellent
Oriana
Jan 6, 2024
Oriana
Stayed 2 nights in Dec 2023
Response from kevin on Feb 7, 2024
thank you for taking the time to complete our online survey . Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guest.
Everything was fine but there was a strong curry smell in the hotel that wasn’t pleasant.
Kathy
Stayed 2 nights in Dec 2023
Response from kevin on Feb 7, 2024
thank you for taking the time to complete our online survey . Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guest.
6/10 Okay
Scott
Traveled with family
Dec 25, 2023
Liked: Cleanliness, room comfort
Disliked: Staff & service
Meh
I just don't think the people here care. Like most places they put you in the hotel.com suite, which means the room that needs to be fixed up and upgraded. The fridge barely works there's pain missing from the walls pictures hung crooked. And while all those things aren't really that big of a deal having a broken lock kind of is. Having the breakfast staff make as minimal amount of breakfast food that they have to so that there's barely enough for guests while leaving a tip jar out is a problem. I only got a great deal because of my one key cash, but the hallway smelled and quite frankly it wasn't worth it
Scott
Stayed 2 nights in Dec 2023
Response from kevin on Feb 7, 2024
thank you for taking the time to complete our online survey . Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guest.
thank you for taking the time to complete our online survey . Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guest.
Check in was lousy. Staff was unfriendly and unwelcoming. General impression of lobby was poor. Furniture looked worn & dirty. My room was dirty. I wiped down the vanity with a disinfectant wipe & not only was the vanity dirty but the top of the backsplash looked as if it had never been cleaned. The majority of the towels were stained and presumably unwashed. The carpet was horribly stained in many places and the upholstery on the sofa was disgusting. I sprayed everything down with Lysol. I considered contacting the front desk but because of the poor check in experience & a language barrier I decided against it. All in all it was a very poor experience and I won’t ever stay there again.
H
Response from kevin on Feb 7, 2024
thank you for taking the time to complete our online survey . Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guest.
Room was clean. Front desk person was quick and to the point, which was fine. No problems. Walls a little thin.
Brittany
Stayed 1 night in Nov 2023
Response from kevin on Nov 18, 2023
thank you for taking the time to complete our online survey . Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guest.
6/10 Okay
Christian
Traveled with family
Nov 14, 2023
Christian
Stayed 1 night in Nov 2023
Response from kevin on Nov 15, 2023
thank you for taking the time to complete our online survey . Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guest.
It maintained my opinion about comfort Inn. A good room at a good price!
Denise
Stayed 1 night in Nov 2023
Response from kevin on Nov 10, 2023
thank you for taking the time to complete our online survey . Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guest.
thank you for taking the time to complete our online survey . Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guest.
Comfortable room, friendly staff. Good value for the price.
Charles
Stayed 1 night in Oct 2023
Response from kevin on Oct 20, 2023
thank you for taking the time to complete our online survey . Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guest.
6/10 Okay
Mike
Oct 9, 2023
Mike
Stayed 1 night in Oct 2023
Response from kevin on Oct 30, 2023
thank you for taking the time to complete our online survey . Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guest.
thank you for taking the time to complete our online survey . Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guest.
2/10 Terrible
Diana
Traveled with family
Oct 5, 2023
Disliked: Cleanliness, staff & service, amenities
While they state the rooms are non smoking, clearly someone had smoked previously due to the horrid smell and heavily yellowed smoke alarm. It was too cold when we entered the room, my husband turned the air off and heat on which almost immediately set off another horrible smell and the fire alarm. I would not recommend this place to anyone.
Diana
Stayed 1 night in Oct 2023
Response from kevin on Oct 6, 2023
thank you for taking the time to complete our online survey . Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guest.
8/10 Good
Verified traveler
Traveled with family
Oct 2, 2023
Liked: Staff & service
Budget friendly
It was a decent hotel. Breakfast was more than a muffin so that was a surprise. My only complaint would be that the pull out sofa bed didn't have bedding so we had to ask for it but it wasn't a problem.
Verified traveler
Stayed 3 nights in Sep 2023
Response from kevin on Oct 4, 2023
thank you for taking the time to complete our online survey . Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guest.
8/10 Good
Brenda
Traveled with family
Oct 2, 2023
For the most part it served the purpose. I guess thats why we need to stay in a higher dollar hotel.
Brenda
Stayed 2 nights in Sep 2023
Response from kevin on Oct 4, 2023
thank you for taking the time to complete our online survey . Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guest.
thank you for taking the time to complete our online survey . Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guest
4/10 Poor
Sean
Sep 25, 2023
Sean
Stayed 1 night in Sep 2023
Response from kevin on Oct 20, 2023
thank you for taking the time to complete our online survey . Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guest.
Nice place to lay your head for the night. Room was ok, however, did smell of old cigarette smoke.
Ryan
Stayed 1 night in Sep 2023
Response from kevin on Sep 15, 2023
thank you for taking the time to complete our online survey . Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guest.
thank you for taking the time to complete our online survey . Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guest.
8/10 Good
Angela
Traveled with partner
Aug 29, 2023
Liked: Cleanliness, staff & service, amenities
There was a car show that weekend and a lot of people around however found it to be pleasant and quiet at night.
There were some construction going on which might have caused the awful smell coming from the bathroom toilet. Could use some updates with the stained carpets in rooms and hallways. There is a beautiful lake and walking area to enjoy a cross from the hotel.
Angela
Stayed 3 nights in Aug 2023
Response from kevin on Sep 1, 2023
thank you for taking the time to complete our online survey . Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guest.
thank you for taking the time to complete our online survey . Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guest.
Absolutely the best staff and how they accommodated me when I had to bring my dog was above and beyond. I booked another hotel for the following week but came back here because the other place couldn't compare to Comfort Inn. Highly recommend!
Dawn
Stayed 6 nights in Aug 2023
Response from kevin on Aug 21, 2023
thank you for taking the time to complete our online survey . Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guest.
8/10 Good
Michael
Traveled with family
Aug 15, 2023
Liked: Cleanliness
Disliked: Property conditions & facilities
Michael
Stayed 2 nights in Aug 2023
Response from kevin on Aug 16, 2023
thank you for taking the time to complete our online survey . Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guest.
4/10 Poor
Kenneth
Traveled with family
Aug 12, 2023
Disliked: Cleanliness, amenities
Checked in on a Sunday and out the following Saturday.
Pool was down the whole time.
Blue ink on sheets that were never changed.
Kenneth
Stayed 6 nights in Aug 2023
Response from kevin on Aug 14, 2023
thank you for taking the time to complete our online survey . Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guest.
thank you for taking the time to complete our online survey . Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guest.
thank you for taking the time to complete our online survey . Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guest.
thank you for taking the time to complete our online survey . Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guest.
10/10 Excellent
Faye
Jul 10, 2023
Liked: Cleanliness, staff & service
QUIET WE ARRIVED LATE AROUND 11PM FRONT DESK VERY POLITE WAS ON DUTY
Faye
Stayed 1 night in Jul 2023
Response from kevin on Jul 10, 2023
thank you for taking the time to complete our online survey . Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guest.
Nice outside pool, kind staff, good room conditions, and safe area
I like it.
Yoshie
Stayed 2 nights in Jun 2023
Response from kevin on Jul 10, 2023
thank you for taking the time to complete our online survey . Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guest
6/10 Okay
Connie
Jun 23, 2023
Disliked: Staff & service
Actually, everything was fine except the rudeness of the desk manager. I had two pertinent questions. First call to the desk he NEVER answered. I called on outside line & he immediately answered!! His explanation "I was outside". But he answered quickly when outside line rang! Lie!! Few hours later exact same scenario, different information needed......dialed desk few times, no answer. Called in on outside line, immediate answer. His answer to me was extremely RUDE with dismissive answer of "I TOLD YOU"!!! He should not be working in a public setting!
Connie
Stayed 1 night in Jun 2023
Response from kevin on Jun 28, 2023
thank you for taking the time to complete our online survey . Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guest.
8/10 Good
Fred
Jun 19, 2023
Liked: Property conditions & facilities
Fred
Stayed 2 nights in Jun 2023
Response from kevin on Jun 21, 2023
thank you for taking the time to complete our online survey . Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guest.
10/10 Excellent
jeff, Sardis
Jun 15, 2023
jeff
Stayed 1 night in Jun 2023
Response from kevin on Jul 12, 2023
thank you for taking the time to complete our online survey . Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guest.
10/10 Excellent
Jeremy
Jun 13, 2023
Jeremy
Stayed 1 night in Jun 2023
Response from kevin on Jul 4, 2023
thank you for taking the time to complete our online survey . Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guest.
The motel itself was very good in every way but the location was terrible. It is located within a compound of a couple dozen other motels, difficult to find your way in or out of from the highway even with GPS. No services except 2 restaurants with completely packed parking lots. We would not again stay at any motel in this "ghetto".
Robert
Stayed 1 night in Jun 2023
Response from kevin on Jun 14, 2023
thank you for taking the time to complete our online survey . Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guest.
thank you for taking the time to complete our online survey . Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guest.