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Reviews of Les Merinides

5 out of 5
Les Merinides
Borj nord, Fes

Reviews

8.0

Very Good

Rating 10 - Excellent. 27 out of 86 reviews" "
Rating 8 - Good. 36 out of 86 reviews" "
Rating 6 - Okay. 16 out of 86 reviews" "
Rating 4 - Poor. 5 out of 86 reviews" "
Rating 2 - Terrible. 2 out of 86 reviews" "

8.0/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Excellent

Ric

Traveled with family
Liked: Cleanliness, staff & service, amenities
The view! The view!
Stayed 3 nights in May 2023

6/10 Okay

Robert

Traveled with group
Liked: Cleanliness
Disliked: Room comfort
Nothing Special
The hotel is just ok. Really nothing special. The staff were not rude, but I didn't find them to be particular warm and they were not terribly friendly to my Moroccan friend who was traveling with me. The bed options are limited if you are friends traveling. Either share a double bed or make due with a single bed each.
Stayed 1 night in Sep 2022

4/10 Poor

Khadim

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Montain view
Dosnt worthy to be 5 stars hotel.. 3 stars outside.. 2 star indoor
Stayed 1 night in Jul 2021

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved Les Merinides in Fes
Les Merinides sits on a hill looking over the medina(old city). Worth it to get a medina view and balcony as I had. But even if you don't there is a large terrace you can lounge on to enjoy the view. The staff was wonderful as was the dining. The hotel itself is old and therefore a bit dated, with some peeling paint and slow plumbing, but this did not detract from my stay. It was too cold to swim but the pool was inviting and the lounge chairs were great for reading. Also its a short drive or slightly longer walk to the medina, so nicely located. Just a note for coffee and tea lovers-none in the room. I would stay here again.
Bathroom
Bedroom
Nice table with fruit
View from room
Stayed 3 nights in Jan 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2019

4/10 Poor

Jemma, orlando, Fl

Traveled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
One phrase: VERY OUTDATED!!! This would never deserve even a motel status in United States. The only good part is the view to the whole city. The staff is nice and friendly but the place need full remodeling. Broken curtains, old doors, hard as wood mattress... few things to mention. I wish owners of such historic properties will try to invest in renovation.
Stayed 1 night in Aug 2019

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Attentive staff. Very helpful. Good Moroccan food. And delicious olive bread and fresh dates for breakfast! Carvary dinner. Some great paintings to buy at the hotel. Stunning view of Fes from the hotel!
Stayed 7 nights in Mar 2019
Response from Mohammed ADIB on Mar 12, 2019
Dear Guest, It has been an absolute pleasure to read your fantastic review and We hope to have the opportunity to welcome you back to The LES MERINIDES Hotel. Best wishes. Mohammed ADIB Sales Manger

10/10 Excellent

rie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2019
Response from Mohammed ADIB on Mar 12, 2019
thank you for your note.

8/10 Good

ABDULLAH

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice view
Very good
Stayed 4 nights in Jan 2019
Response from mohammed ADIB on Mar 12, 2019
thank you for your note

8/10 Good

Kamal, Irvine, CA USA

Traveled with partner
Our stay was pleasing as the hotel’s main attraction for us was the hilltop location with city views. The room we had was OK and bathroom sink drain and shower head were an issue. The buffet in food was limited for our vegetarian needs, but staff accommodated special requests. The adjacent historic view point/monument was easy to walk to and we saw an amazing sunset with city view below. Only wish the cars/motorcycles were not allowed to drive into historic spot as they ruin the expereicnce. Staff and services were pleasing.
Stayed 3 nights in Dec 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing vues, friendly staff, quiet location close to medina
Stayed 1 night in Dec 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel !!! Clean and the stuff are so friendly I recommend this hotel to everyone
Stayed 1 night in Dec 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing views, helpful and friendly staff, quiet location.
Stayed 4 nights in Dec 2018

2/10 Terrible

Verified traveler

Disliked: Staff & service
Nice hotel but the staff rip me off , charged me a lot for nothing
Stayed 2 nights in Nov 2018

10/10 Excellent

Lea, Melbourne

Liked: Staff & service, property conditions & facilities, room comfort
Found broken glass on carpet so cleanliness could improve. We were allowed to sit at a balcony upstairs which was really nice and private. Sometimes food at breakfast ran out but staff would bring more when asked.
Stayed 3 nights in Nov 2018

4/10 Poor

Verified traveler

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Outdated, noisy and uncomfortable despite pricy
Writing from my room now, a diner in 3rd floor that's not letting sleep because of noise coming from moving tables and chairs for couple hours now. Room is hot like....and AC is centrally off because they thought we dont need that in spring. Furniture is ooooooold. For all this you still have to pay a quite expensive price to stay here. My first and last for sure.
Stayed 1 night in Apr 2018

8/10 Good

Fouad

Liked: Staff & service
Stayed 1 night in Mar 2018

8/10 Good

Salah

Liked: Staff & service, room comfort
Stayed 2 nights in Mar 2018

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Property conditions & facilities

6/10 Okay

Mid, Maidenhead

Liked: Staff & service, property conditions & facilities
Beautiful view of Fez
This hotel had beautiful views of the city of Fez. Especially at sunrise/ sunset times when the city was bathed in the orange glow of light and many different species of birds were flying around . The hotel has a lot of Moroccon items in it which were interesting to look at. During our stay there was an exhibition of some paintings which we enjoyed. It was also a quiet place to stay and during the day we were able to sit outside and look at the lovely views of the city and of the well maintained hotel garden. The room was big and the bed was comfortable. The hotel has restaurants but there were no other restaurants or shops within a 5 to 10 min of the hotel. They also don't have a shuttle service into the city. The breakfast was OK but not 5 star quality. Some of the bread items were good but others were not. The water for the tea was not warm and the boiled eggs were cold as well but the staff fetched more hot water for the tea.
Stayed 5 nights in Dec 2017

8/10 Good

Janet, Connecticut

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel with a great. Jew of the Medina
This is a very nice hotel with a lovely staff. Clean and comfortable. Good restaurant. It would be nice to have a healthy cereal choice at breakfast, such as muesli or Raisin Bran.
Stayed 1 night in Oct 2017

10/10 Excellent

Marlon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay!
This hotel offers the most amazing view of Fes! Food was great! Service was great. Staff was very helpful. Close to the Medina and other attractions.
Stayed 4 nights in Jun 2017

10/10 Excellent

Nicola

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful reception. Nothing too much trouble. The view is incredible. Room very comfortable. Would recommend to anyone looking for something special.

8/10 Good

Firoz A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had a great stay and would recommend this hotel.

6/10 Okay

Verified traveler

Liked: Staff & service

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Not a bad hotel
Not a bad hotel i would rate it staff 5star hotel a bit tired 4star is worth a visit

6/10 Okay

Lena, New York

Disliked: Staff & service
Pushing for 5*, really 3.5*-4* hotel
We decided to have a dinner at a different hotel on the night of the arrival. We finished at around 11 pm and there was no taxi to take us back to Les Meridines. At the hotel where we had dinner we were suggested to call Les Meridines so they could send a taxi for us, but NOBODY was picking up a phone at Les Meridines. We were trying for about 40 minutes. Once we made our way back to Les Meridines we found that the guy on duty was simply sleeping and wasn't picking up any phone calls. Funny - the next day they told that they had problems with their phone line. Go figure out!

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
a wonderfull stay.to be recommended
i was there for a familly event.I was very pleased to stay at this hotel and share with friends and family members the best view of the medina

10/10 Excellent

Pauline, Ireland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bellissimo!
It is true that, as previous reviews mentioned, the rooms and pool are a little bit dated but this is more than made up for by the charming atmosphere and wonderful service. The view from the terrace in the evening overlooking the lights of Fes while listening to the synchronised adhans from the city mosques is a memory that will stay with us during the cold winter nights back home! A special mention for Mohammed at the front desk for his genuinely warm and humble welcome and for Azzeddine who took such good care of us on the terrace every evening. Keep up the good work, and we'll be back soon incha'Allah!

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is very cozy with a nice view on the mounting. Breakfast is delecious and the hotel is recommended in fes, whereas, Fes city is Boring and a stop between chefchauen and marrakesh so it was a good choice to select les merindes to enjoy our stay.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Manisha, Mumbai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The only hotel to be located next to Borj Nord with a stunning view of the city, this place is worth a stay. Provides ample reason to just stay back in the hotel itself & enjoy the magnificent view from the room. The staff is courteous.. Places to visit are in walkable distance if one is up for a walk down the hill into the medina & places surrounding it..rooms need a bit of maintenance though

8/10 Good

Family, Rabat, Morocco

Liked: Cleanliness, staff & service
Great Location, Food, and Service
This hotel sits on a hill, overlooking the old city (gorgeous view!) It is very close to the medina, blue gate, a pottery school, and the jewish quarter. Easy to locate on our GPS. The pool is outdoors and is a good size. Parking is onsite with many spaces. We had two vehicles and had no problems parking right near the entrance. The service was very nice. The restaurant on site served delicious food. The selection was well varied with moroccan, american, and italian foods. For breakfast there was a buffet with an omelet station, moroccan pancakes, breads, cereals, fruit, cheese, ham etc... and it was included with the room. They arranged a guide for us who met us at the hotel and rode with us in our vehicle. I highly recommend a guide to see the sites. We had three rooms. On check-out day, they let us keep one of the rooms a little longer to keep our stuff in it and use the bathroom there until we were done with our tour of the city. The room came with a mini-fridge. Hot water/good water pressure. The negative parts of this hotel are that there is no place to charge your various electronic devices (we used one outlet and had to take out the cord to a lamp for it), the beds and pillows were very firm and uncomfortable, the rooms were very run down, and they were pretty small. We had the deluxe rooms which had two double beds put together and there was little room to walk around them. Overall, a nice stay with a great location, food and service.

10/10 Excellent

Melissa, NYC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best view in Fez
I stayed for 2 nights at this hotel - it was fabulous! It is on a hill overlooking the medina, and the view is unbelievable. However, it does mean that you have to take a cab to the medina. Lovely pool and great breakfast buffet. Luxurious rooms with 2 king beds. The concierge went out of his way to look after my friend and I (2 women traveling alone), which was much appreciated. I highly recommend staying here.

6/10 Okay

Frank, Montreal Canada

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
We thought the hotel was nice. Service however was somewhat questionable. With the exception of one of the doorman who was really polite and went out of his was, we found the rest of the staff to be somewhat unfriendly. The hotel has a really nice view of the medina, and the surrounding are very nice. We would have proffered to have picked somewhere closer to the medina. For the price we paid, I didn't think that it represented value. If you are young or young at heart I would not recommend this hotel as it felt a little old. The breakfast was nice, view was magnificent. Terasse looked amazing.. I honestly thought we could have chosen a better place.

8/10 Good

Maureen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Les Merinides
The views of the Medina are beautiful, especially at night. The beautiful and traditional Moroccan decor was exceptional. Being a bit out of city was nice after a long day seeing the wonderful city of Fez and a welcoming place to relax and have tea on the balcony or swim in the beautiful pool. Fez is not to be missed during a trip to Morocco and Les Merinides is a great place to stay!

8/10 Good

Rajen, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities

8/10 Good

Zouhair

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Aug 2023

8/10 Good

Rachid

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2023

8/10 Good

Mohamed Issam

Stayed 10 nights in Nov 2022

10/10 Excellent

Hajar

Stayed 1 night in Oct 2022

6/10 Okay

Christian

Liked: Cleanliness, staff & service, room comfort
Séjour convenable
Stayed 3 nights in Sep 2022

6/10 Okay

Adnane

Stayed 1 night in Aug 2022

8/10 Good

Xavier

Stayed 1 night in Sep 2021

10/10 Excellent

Youyoung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Définitivement top de Fès
Un logement extra-ordinaire et le service est parfait. La reception et les personnes de restaurant sont toujours gentils et doux. Sand doute, c'est le meilleur de Fès.
Stayed 2 nights in Jan 2020

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Très bel hôtel. Vue magnifique. Personnel très aimable et très disponible. Petit déjeuner et repas excellents. Dommage que le restaurant du 3ème étage soit fermé à cette période.
Stayed 3 nights in Jan 2020

4/10 Poor

Ouadie

Business traveler
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Pas à la hauteur
Hôtel 5* mais ni fitness room ni de SPA
Stayed 1 night in Nov 2019

8/10 Good

Verified traveler

Traveled with group
Liked: Staff & service, amenities
Grundrenovierung erforderlich, tolle Lage, schöne Zimmer
Stayed 2 nights in May 2019

8/10 Good

Ramzi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hôtel 5 étoile à fes et vu magnifique
Parfait hôtel 5 étoile Excellent hôtel 5 étoile à fes et vu magnifique Sur la ville
Stayed 1 night in Aug 2019