“Very nice, modern and well maintained. Great room layout double queen. The absolute Very best customer service experience I’ve ever had at any hotel establishment. Jay was extremely professional and went above and beyond to help us at breakfast and departure. Only place we will ever stay at Muskogee.”
“The place in general was rundown. The bathroom shelf was falling down. The floor in the bathroom grout was filthy. The shower curtain was too short so the main bath floor got soaked. There is a drain in the middle of the bath floor that is very grungy. The mattress is old and squeaky. The breakfast buffet is very limited and the food is way below par.
We are very disappointed that Expedia gave it a good rating!”
“Room was not cleaned the first night of stay. Towels were not replaced, when they did not have enough clean towels at 4p.m. Will not stay here again.”
“Location was fairly rundown and in need of a refresh. The door in my room had a crack, big enough that you could slip an entire book through not just a piece of paper. The showerhead was not on tight enough and was spraying water over top of the shower door and soak the floor in the bathroom. Additionally the refrigerator had somebody else’s food in it when I checked in.”