4/10 Poor
Angelia
Traveled with family and small children
Nov 29, 2022
Disliked: Amenities, property conditions & facilities
I have been living in Washington State and was excited for a trip home and booked this hotel with a pool, hottub, and sauna with connecting rooms to spend time with all 9 grandbabies at once. Rooms where ok, one to hot one to cold. The main this is though that I rented the rooms for the pool, hottub, saune... I was never told the pool room would be 59 degrees, have a broken hot tub with no jets and a non working sauna. We paid all this money and could not tolerate it down there because we where freezing to death, there was only like 5 towels down there. So my one night with my grandbabies was ruint by this hotel. Try keeping 9 kids entertained with nothing but a room. I feel cheated and owed for services I did not get. The date was 11/20-21. Thanks giveing week. 3rd floor. Feel free to look me up if you want to reach out. Look for better people as they just want your money and do not care about the people.