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Reviews of Mercure Forbach

3 out of 5
Mercure Forbach
70 Rue Felix Barth, Forbach

Reviews

8.0

Very Good

Rating 10 - Excellent. 107 out of 335 reviews" "
Rating 8 - Good. 153 out of 335 reviews" "
Rating 6 - Okay. 48 out of 335 reviews" "
Rating 4 - Poor. 21 out of 335 reviews" "
Rating 2 - Terrible. 6 out of 335 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

4/10 Poor

Nancy

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The wifi didn't work, it needed to be vacuumed, and the water in the shower was warm at best.
Stayed 1 night in Sep 2022

8/10 Good

Fabien

Stayed 1 night in Mar 2022

10/10 Excellent

Fabrice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stop to cut a long trip in half
Very convenient spot not far away from motorway and near the city. Super convenient car park, nice breakfast with great service. Would definetely recommend.
Stayed 1 night in Jul 2021

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stop off rest hotel
Very quick, efficient check-in. Nice free coffee in lounge. Great room and very god dinner and breakfast.
Stayed 1 night in Jul 2021

8/10 Good

Leon

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2021

8/10 Good

Giulio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quite good
All good and clean. People in breakfast room could have been spread out more ( using the 2 rooms available)
Stayed 1 night in Oct 2020

10/10 Excellent

Johan

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice comfortable hotel with great food!
Nice hotel with good food (not teh typical standard hotel chain stuff) and very friendly staff!
Stayed 3 nights in Jul 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2019

8/10 Good

Meggan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly service and good food, but I was charged a tax upon checkout that I thought I had already paid when i booked and paid for the room. Overall it was a comfortable stay.
Stayed 1 night in Oct 2019

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed in a renovated room. It was very nice and comfortable. The only thing I didn’t like was the cost of the breakfast buffet in the morning (18€ per person), very expensive for a buffet.
Stayed 3 nights in Jul 2019

6/10 Okay

Fabien

Liked: Cleanliness, property conditions & facilities
Decent...but urged to vacate
Good location right off the highway. Convenient, free parking. Nice staff. I have stayed here over 20 times over the past few years. I have kept going back...up to now. The past 4-5 stays, though, it's just been sub-par. The "do not disturb" tag does not seem to register, although it is also in French. So, at this point, it is just laziness, I concluded. Once again, someone trying to get into the room after knocking every hour starting at 9. Housekeeping was growing impatient by the hour starting at 9. However, if checkout is at noon, I expect to keep the room until then without being pestered. If I had asked for a late checkout, I would understand. Being there on business, I schedule conference calls and large webinars, and being undisturbed is essential. I mentioned as much last December coming back from a Christmas party at 5 to be woken up before 9 (sign was on, but they kept knocking at the door until I stood up and opened to mention the sign!), then in March and again in June (this time during WebEx conferences). Every single time, the manager mentioned it would be taken care of. But then, today at 11:56a, they may have put the nail in the coffin. I got a call from the front desk, asking me when I was vacating the room because checkout is at 12! Poor form! When asked how my stay was today, I told them again... and again, I was told it would be taken care of. Yet, nothing changes. So, you feel like you are urged to leave...when THEY are done with you. Terrible!
Stayed 1 night in Dec 2018

8/10 Good

Jean-Claude

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2018

10/10 Excellent

Teachers, GB

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel
We arrived after a long day's driving so were pleased to be able to check in quickly, go to our room for a quick wash and change of clothes before sitting down to a very good meal. The beds were very comfortable
Stayed 1 night in Apr 2018

6/10 Okay

Fabien

Liked: Staff & service
Best hotel in town...
This is undoubtedly the best hotel in Forbach, 4 miles away from the German border (7-8 miles from Saarbrucken, the capital city of the smallest state in Germany). The hotel is conveniently located right by the highway entrance. Located next to the Olympic pool, it offers a nice view of the local castle (Schlossberg) with nice grounds to walk through in nice weather. Whenever I am in the area, I stay at this hotel. Front desk staff is courteous and professional. I cannot speak to the quality of the restaurant. The room I had this time around was OK; superior room with double bed. I had a view of the castle. It was spacious; curtains updated, as well as the larger screen TV set. Housekeeping makes sure you do not need anything. This is always nice. Although, the room was clean, it could use a major update. I had stayed at other rooms before that were in much better condition. The carpet had such bad spots that can probably no longer be thoroughly cleaned. It definitely needs changing. The room itself lacked character, the sofa had definitely seen better days. In general, my stay was enjoyable, but the room is definitely screaming for a change. Updated rooms are quite nice though. Parking is free, which is very nice. If booking a hotel room in the area, not a bad choice with very decent quality-price ratio.
Stayed 2 nights in Mar 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2017

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An excellent hotel close to the motorway with very pleasant and helpful staff. Good food and very comfortable rooms. Well up to the Mercure standards.

8/10 Good

Fabien

Liked: Cleanliness, property conditions & facilities, room comfort
Nice clean room, friendly front staff, but...
I have stayed here many times. This is my pit stop when I am in the area, which happens a few times a year. I always have an enjoyable stay, but this time I just rated the overall experience as a 4/5 for my two nights over the Christmas period. The reason for this is that when I make sure that I hang my "Do Not Disturb" sign, I expect just that. The first morning, the housekeeping staff was quite cordial. She mentioned she had overlooked the sign. But the second day, repeated knocks at the door, with a request to open the door as I was just coming out of the shower undermined the whole reason for the sign. I speak French fluently, and when I opened the door thinking there may be an issue, I just got a dismissive gesture of the hand and an "alright, alright"... Hardly the end of the world, but inconvenient. This being said, I will be back at that hotel because it is comfy, convenient and nice overall...unless this became more standard practice.

8/10 Good

Eleanore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quite enjoyable

8/10 Good

Fabien, Chicago

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable in nice location
When I am in the area to visit my birth place, I like to stay here. This was probably my 10th time, and I like coming back. The Olympic pool is just a couple of minutes walk, which is great in the summer. For those looking to walk around, the trail up the castle is a nice one, surrounded by parks. Easy to find as it is right off the highway (A31). The center of Forbach is less than 15-minute leisurely walk, and from the highway, you are about 10 minutes away from the German border. All rooms are re-modeled. There seemed to be some work being done the last time I was here mid-January, but there was not really much noise. Parking is free, front desk people are always cordial, which keeps me coming back.

8/10 Good

Gavin, Cambridge

Liked: Staff & service, property conditions & facilities, room comfort
Good value over night hotel
Great value for overnighting on our way to Austria. Close to the motorway. Breakfast a bit pricey at 12 Euros if all you want is cereal.

10/10 Excellent

Dan, Oxford

Liked: Cleanliness, property conditions & facilities, room comfort
A stop on the way home
Great value hotel, 15 min from town centre, which is charming! A drive to saarbruchen, 10 min. Wouldn't hesitate to go back!

8/10 Good

Keith, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel in pleasant surroundings
Plenty of parking freely available amongst a wooded area. Staff were warm and welcoming.

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Very expensive hotel for what it is. Air-Conditioning in the "Superior room"not working, refrigirator not working, tv not working... Convenient though for a quick stop by the road.

10/10 Excellent

Mark, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Nice hotel, ideal for stop over. Huge rooms, biggest I've seen for a standard room. Lots of parking and friendly staff. Very good in room facilities and great to have free wifi.

8/10 Good

Yasmin, Stateline, NV

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice older hotel. Close to hwy.
Staff exceptionally nice. Overslept and was very late to check out. Staff very pleasant and did not get charged extra fee's.

10/10 Excellent

Patrick, Jersey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An ideal stop over on route. Excellent service, excellent meal, great nights sleep. What more could one want?

6/10 Okay

kay

Disliked: Property conditions & facilities

10/10 Excellent

Dennis, Florida, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best Hotel in France
This hotel was excellent. I ended up staying three times. I would have stayed more, but they were booked up. The rate was reasonable, and the location was only 2.5 hours from Frankfort airport. The staff was understanding, and, offered to check our extra luggage for two weeks without charge.

8/10 Good

nath, France

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice hotel, very good value for money
nice and comfortable hotel, good location. very good value for money

4/10 Poor

Matthew, Utrecht, NL

Disliked: Cleanliness, property conditions & facilities, room comfort
A stop on the highway only
We were here to tour the Saar-Lorraine region but our 'standard room' was not good value for what you can get elsewhere. The room is pokey and few facilities. Our bathroom has a mould problem, cracks, peeling enamel and was a bit worse for wear generally. It's probably fine if you speak French, but for English guests the staff were aloof and dismissive. Did not have a corkscrew to lend us - imagine, no corkscrew in France! Stay here for a night on the highway but it's not ideal for holidaying.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

AH, UK

Liked: Staff & service, property conditions & facilities, room comfort
Great hotel for touring region
Great hotel as a base if touring. Location and amenities good.

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Ruth, Comfort, TX

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Helpful staff, good restaurant.
Staff was especially helpful. Arisha arranged guidance downtown, and Jessica helped with navigation system on the unfamiliar rental car.

8/10 Good

Erick, Veenendaal

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Volker, Ostfildern

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient business hotel. Lots of parking. Great breakfast.
Stayed 1 night in Feb 2024

8/10 Good

Bruno

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bon hôtel
Très bon accueil
Stayed 1 night in Jan 2024

2/10 Terrible

gizem

Business traveler
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
On entend tout concernant les chambres voisines + sale
Stayed 1 night in Jan 2024

4/10 Poor

nicolas

Business traveler
Liked: Staff & service
Disliked: Room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Michael

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Parfait
Excellent a tous points
Stayed 1 night in Jan 2024

8/10 Good

James, Triel Sur Seine

Stayed 1 night in Dec 2023

6/10 Okay

Eva

Business traveler
Liked: Amenities, property conditions & facilities
Disliked: Staff & service
Localisation a la sortie de l'autoroute. La chambre était correct mais une femme de ménage a débarqué lorsque j'étais aux WC sans même attendre et est rentré avec son badge. Inadmissible !
Stayed 1 night in Nov 2023

8/10 Good

Rajesh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

8/10 Good

Yves

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

6/10 Okay

LARCHEVEQUE

Traveled with family
Disliked: Cleanliness
Stayed 4 nights in Aug 2023

8/10 Good

Henrik

Stayed 1 night in Aug 2023

10/10 Excellent

Berth

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023

10/10 Excellent

Claire

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023

10/10 Excellent

Fabrice

Stayed 1 night in May 2023