Ratings based on 854 Verified Reviews
4.6 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted May 11, 2024
The shower sucked. The AC worked periodically.
Aside from that. Not too bad
by A verified traveler
Posted May 9, 2024
Food, which is usually reall good, was not at all
Comment from Hotel Management
May 9, 2024 by Angela , Hotel Management
Hello Rod, thank you for taking time to review your stay. I am sorry to hear that you were disappointed with the food during your stay. We don't get many complaints about our restaurant so I am surprised. I would like to make this right , however. The next time you find yourself in Fort St. John please allow us to offer dinner at North Bar & Grill on the house. Kindly contact me in advance at gm@northerngrand.ca. Thank you again for your feedback, it is very important to us!
by A verified traveler
Posted May 3, 2024
Recomamded
Comment from Hotel Management
May 7, 2024 by Angela , Hotel Management
Thank you for your review! Your feedback is very important to us!
by A verified traveler
Posted May 3, 2024
Staff was awesome, great view over the area. Food was decent. Restaurant was understaffed.
Comment from Hotel Management
May 7, 2024 by Angela , Hotel Management
Thank you for your review! Your feedback is very important to us!
by A verified traveler
Posted Apr 30, 2024
I liked the overall stay, my stay at this hotel is always nice and relaxing.
Comment from Hotel Management
May 7, 2024 by Angela , Hotel Management
Thank you for your review! Your feedback is very important to us!
by A verified traveler
Posted Apr 28, 2024
Clean, spacious rooms, excellent breakfast.
Comment from Hotel Management
May 7, 2024 by Angela , Hotel Management
Thank you for your review! Your feedback is very important to us!
by A verified traveler
Posted Apr 25, 2024
All good.
Comment from Hotel Management
May 7, 2024 by Angela , Hotel Management
Thank you for your review! Your feedback is very important to us!
by A verified traveler
Posted Apr 21, 2024
The breakfast selection was alright but could be improved. The parking is ample but can fill up during peak season. The fitness room is small but works great.
Comment from Hotel Management
May 7, 2024 by Angela , Hotel Management
Thank you for your review. Your feedback is very important to us.
by A verified traveler
Posted Apr 13, 2024
Breakfast was good, limited Tv options, clean hotel n staff, outside and parking muddy dirty
Comment from Hotel Management
May 7, 2024 by Angela , Hotel Management
Thank you for taking time to review your stay. Your feedback is very important to us. Yes, this time of year in the north things can be a bit on the muddy side. Safe Travels.
by A verified traveler
Posted Apr 13, 2024
Comment from Hotel Management
May 7, 2024 by Angela , Hotel Management
Thank you for your review! Your feedback is very important to us!
