4/10 Malo
Chaney P.
1 ago. 2025
No le gustó: Limpieza
Swampy Floors
The location of this property was its saving grace. The shampoo, body wash, and conditioner in the upstairs bathroom was empty upon checkin, and the downstairs bathroom’s were 1/4 of the way full. We asked for them to be filled as we had 7 people staying and were told that was not included in our stay. There was no hand soap in any of the bathrooms. The downstairs bathroom shower has a huge crack in the tub which lets all the water leak into the downstairs hallway and bedroom. It was a literal swamp. We used all the towels on the floor just to be able to walk during our stay. The water has soaked into the area rug under the bed and you have to step on the soaking wet rug to get into or out of the bed. The maintenance team came out, put another layer of plaster on the crack, and said it was being replaced next week anyway. Funny how previous reviews mentioning this same issue were replied to saying it had been taken care of. Sticking a bandaid on a leak and continuing to charge thousands of dollars in the meantime is NOT a fix. Would not stay here again which is a shame because the location is great.
Chaney P.
Se hospedó 6 noches en julio de 2025
