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Rating 10 - Excellent. 222 out of 306 reviews" "
10 - Excellent
222
Rating 8 - Good. 47 out of 306 reviews" "
8 - Good
47
Rating 6 - Okay. 23 out of 306 reviews" "
6 - Okay
23
Rating 4 - Poor. 4 out of 306 reviews" "
4 - Poor
4
Rating 2 - Terrible. 10 out of 306 reviews" "
2 - Terrible
10
9.4/10
Cleanliness
9.4/10
Staff & service
8.8/10
Amenities
9.4/10
Property conditions & facilities
9.0/10
Eco-friendliness
Reviews
10/10 Excellent
Itzel
Traveled with family and small children, Traveled with family
Thank you for choosing to stay with us and for leaving us this review. We are happy to hear that everything was great for you and we hope to see you again in the future.
Great value for our room.We had two queen suite with pull out sofa The highlights for us was the indoor pool/ hot tub.
Super friendly staff!
I do think that the beds need to be replaced and the shower curtain needs to be longer The beds were uncomfortable compared to other Fairfield’s we’ve stayed in. Other than that we had a nice three day stay.
Stevie
Stayed 3 nights in Mar 2024
Response from FIS on Mar 20, 2024
Stevie, Thank you for choosing to stay with us. Your concerns have been passed along to management as a way for us to guarantee each guest the best stay possible.
Ellen, thank you for choosing to stay with us we hope that you will choose to stay again when your travels brings you our way again.
6/10 Okay
Tommanisha
Business traveler
Mar 10, 2024
Quick stay, no issues
Tommanisha
Response from FIS on Mar 12, 2024
Thank you for choosing to stay with us
10/10 Excellent
Susan
Mar 1, 2024
Liked: Cleanliness
Susan
Stayed 2 nights in Dec 2023
Response from FIS on Mar 3, 2024
Susan, thank you for choosing to stay with us and for leaving us a review. We hope you choose to stay with us again if your travels brings you back this way.
Kristy, Thank you for choosing to stay with us and for leaving our property a review. We are glad to hear you enjoyed your stay. We hope to see you again.
Great stay. Clean hotel, newer feeling. Great amenities with pool, spa, and exercise room! Convenient location to stores, restaurants and part of town. Would stay here again. Only complaint is our first night there was a large group in the hotel and they were a little loud on the floor above us.
Nate
Stayed 3 nights in Jan 2024
Response from FIS on Jan 17, 2024
Thank you Nate for taking you time to review our property and for choosing to stay with us. We do apologize for the group noise we do our best to try and combat this issues when we have large groups, thank you for being patient. We hope to see you again in the future.
This hotel was amazing! I have absolutely no complaints! The location was peaceful and quiet, all the staff members were very friendly and helpful, the pool was nice and clean, as well as the room. They made sure to keep the breakfast area stocked up during breakfast hours. Great place to stay! I would stay here again for sure!
Ashley
Stayed 2 nights in Jan 2024
Response from FIS on Jan 13, 2024
Ashley, Thank you for taking the time to review our property and for choosing to stay with us. We are happy to hear that you enjoyed your stay and hope to see you again in the future.
10/10 Excellent
Eliana
Jan 5, 2024
Eliana
Stayed 1 night in Jan 2024
Response from FIS on Jan 10, 2024
Thank you for reviewing our property and choosing to stay with us. We hope to see you again in the future.
Thank you Michelle for reviewing our property and for choosing to stay with us. We hope to see you again in the future.
6/10 Okay
DAT
Dec 31, 2023
DAT
Stayed 3 nights in Dec 2023
Response from FIS on Jan 22, 2024
Thank you for reviewing our property.
6/10 Okay
Angela
Traveled with family
Dec 31, 2023
Liked: Staff & service
Disliked: Cleanliness, room comfort
It’s the little things
It was a decent stay. The room was spacious and great for my family with the pull out couch no one was fighting. When we got into the room there was trash in the window and under the pull out, also hair in the shower. We also requested extra pillows the first night and when housekeeping came in the next they took them back and I was not able to get more but the time I got back to the hotel it was late. The breakfast was not very good. Not a good variety but it was free so can’t really complain about that. Everything else was very good. The service was great so overall it was not bad.
Angela
Stayed 2 nights in Dec 2023
Response from FIS on Jan 1, 2024
Thank you Angela for reviewing our property. We sincerely apologize for the incidents that happened during your stay. All involved parties have been addressed. We have sent you a personal email. Once again that you for choosing to stay with.
Very Happy with our room. Housekeeping , Lourdes. it neat clean & tidy. She is very nice. Everyone on the front desk was very nice and helpful in giving directions. The breakfast was amazing. Lots of choices and kept very clean, Overall we enjoyed our stay.of 7 days. I hope to come back to Texas, Fort Worth area again, & would love to stay with your Hotel again
Sharon
Stayed 7 nights in Dec 2023
Response from FIS on Jan 1, 2024
Sharon, We are so happy to hear that you had a wonderful stay and Lourdes took care of you during your stay.
10/10 Excellent
Eduardo
Dec 17, 2023
Eduardo
Stayed 4 nights in Dec 2023
Response from FIS on Jan 1, 2024
Thank you for viewing our property and for choosing to stay with us.
I can’t say enough about how nice this hotel is. Every staff member that we encountered was helpful and friendly. Hallways and elevators were clean. Rooms were clean and spacious. Our grandkids enjoyed the indoor pool. Breakfast was definitely a highlight. Good selection and variety, well stocked and attended to. Highly recommend.
Lynn
Stayed 4 nights in Dec 2023
Response from FIS on Dec 12, 2023
Lynn, Thank you so much for choosing to stay with us. We are happy to hear that you enjoyed your stay. We hope to see you again soon.
Very nice hotel. The staff was amazing from Day 1 throughout our entire stay. This location was very convenient.
JULIETTE
Stayed 7 nights in Oct 2023
Response from FIS on Nov 27, 2023
We are happy to hear that you had a wonderful stay. Thank you for taking the time to review our property and for choosing to stay with us.
6/10 Okay
Paul
Traveled with family
Nov 25, 2023
Liked: Cleanliness, staff & service
Great friendly staff and very clean but the beds and bedding are low quality and short. Ie they aren't big enough for two people to use on the bed. The beds are low quality and very firm. The pillows are not supportive... You will be asking for extra pillows and blankets. You will fight the AC system which is always resetting itself to 68 and when it does it turns to the cooling mode even when you want heat. Not much to do in the area. And try to not get a room facing the car dealership backlot... They have it lit to.match the surface of the sun and even with your blackout curtains drawn, you will be bothered by the intense light leaking around the edges.
Paul
Stayed 6 nights in Nov 2023
Response from FIS on Dec 12, 2023
Paul, We are sorry to hear that we did not meet all of your standards. Thank you for taking the time to review our property.
Great stay! The only issues were that the people in the room above us were jumping around at all hours. And the shower water temp was HOT even on all the way cold.
Amanda
Response from FIS on Oct 25, 2023
Thank you Amanda for choosing to stay with us, we are glad that you had a great stay. We will inform our engineering team about the water temp. Once again that you and we hope to see you again soon.
10/10 Excellent
Paris
Traveled with group, Business traveler, Traveled with family
The customer service from every employee we encountered was absolutely amazing. The location was also very convenient.
Brooke
Stayed 5 nights in Sep 2023
Response from FIS on Oct 25, 2023
Brooke, Thank you for choosing to stay with us. We are glad to hear that out employees were amazing and that our location fitted your needs. Once again thank you and we look forward to seeing you again.
My husband and I really liked the location of this hotel because it was off of the main road and freeway so we did not struggle to get in to our hotel or have issues parking. The only thing that could be suggested for change would be some more lighting in the parking lot since it is a lot shared between The La Quinta and The Fairfield Inn. The breakfast was fantastic. The only thing I would suggest to change for the breakfast would be more variety than only eggs and sausage and or waffles. The sides (bagels, bread, mcmuffin) were great though!
Jadyn
Stayed 4 nights in Sep 2023
Response from FIS on Oct 25, 2023
Jadyn, Thank you for choosing to stay with us. We are happy to hear that our location fitted your needs during your stay. We hope to see you the next time your travels brings you our way.
The staff during breakfast time was excellent. Ladies were really nice and even made our food for us. Front desk staff was also very nice. Only down side was carpet in room seems like it should be steam cleaned or replaced altogether. Overall stay was great.