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Reviews

4.2 / 5Very Good
1,098 reviews

Amenities

  • Free WiFi
  • Pet Friendly
  • Spa
  • Restaurant

Map

What's nearby

  • Popular Location
    Zeil Shopping District
    2 min walk
  • Popular Location
    Konstablerwache
    4 min walk
  • Restaurant
    Rama V
    1 min walk
  • Restaurant
    Alberto
    1 min walk
  • Airport
    Frankfurt (FRA-Frankfurt Intl.)
    23 min drive

Choose dates to view prices

Book online or call:

1-800-238-0767
  • Superior Room

    Room Amenities

    • Sleeps 2
    • 1 Double Bed OR 2 Twin Beds
    More details
  • Suite

    Room Amenities

    • Sleeps 2
    • 1 Double Bed OR 2 Twin Beds
    More details
  • Premium Room

    Room Amenities

    • Sleeps 2
    • 1 Double Bed OR 2 Twin Beds
    More details
  • Premium Room (Extra Large)

    Room Amenities

    • Sleeps 2
    • 1 Double Bed OR 2 Twin Beds
    More details
  • Superior Single Room, 1 Twin Bed

    Room Amenities

    • Sleeps 1
    • 1 Twin Bed
    More details
  • Family Room

    Room Amenities

    • Sleeps 3
    • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds
    More details
  • Family Room (3 adults)

    Room Amenities

    • Sleeps 3
    • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds
    More details
  • Suite (Extra Bed 2 adults + 2 children)

    Room Amenities

    • Sleeps 4
    • 2 Double Beds OR 4 Twin Beds
    More details
  • Suite (Extra Bed 4 adults)

    Room Amenities

    • Sleeps 4
    • 2 Double Beds OR 4 Twin Beds
    More details
  • Premium Room (ExtraLarge ExtraBed 2adults+2child)

    Room Amenities

    • Sleeps 4
    • 2 Double Beds OR 4 Twin Beds
    More details
  • Premium Room (Extra Large Extra Bed 4 adults)

    Room Amenities

    • Sleeps 4
    • 2 Double Beds OR 4 Twin Beds
    More details

About this area

Frankfurt

Located in Frankfurt's Innenstadt neighborhood, NH Collection Frankfurt City is in the city center and connected to a shopping center. Konstablerwache and Frankfurt Cathedral are notable landmarks, and travelers looking to shop may want to visit Zeil Shopping District and Skyline Plaza. Check out an event or a game at Commerzbank-Arena, and consider making time for Palmengarten, a top attraction not to be missed. Our guests love the hotel's location for the sightseeing. It's also convenient to public transportation: Konstablerwache Station is 4 minutes by foot and Eschenheimer Tor Station is 8 minutes.

Popular Location

What's nearby

  • Zeil Shopping District - 2 min walk
  • Konstablerwache - 4 min walk
  • Frankfurt Cathedral - 11 min walk
  • Romerberg - 12 min walk
  • Frankfurt Christmas Market - 12 min walk

Getting around

  • Konstablerwache Station - 4 min walk
  • Frankfurt (Main) Süd Station - 7 min drive
  • Frankfurt (FRA-Frankfurt Intl.) - 22 min drive

Restaurants

  • Rama V - 1 min walk
  • Alberto - 1 min walk
  • Iwase - 1 min walk
  • Palace of India - 1 min walk
  • 12 Apostel - 2 min walk

About this property

NH Collection Frankfurt City

Luxury hotel connected to a shopping center in Frankfurt with restaurant
This smoke-free hotel features a restaurant, a fitness center, and a bar/lounge. WiFi in public areas is free. Other amenities include a sauna, a 24-hour business center, and self parking. All 256 rooms offer comforts like pillowtop beds and pillow menus, plus free WiFi and TVs with satellite channels. Guests will also find sitting areas, minibars, and room service.
NH Collection Frankfurt City offers 256 accommodations with minibars and espresso makers. Accommodations offer separate sitting areas. Beds feature pillowtop mattresses. A pillow menu is available. Premium satellite television is provided. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.
Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.
Recreational amenities at the hotel include a sauna and a fitness center.

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi and wired Internet

Parking and transportation

Self parking: EUR 22 per day
Discounted parking nearby

Food and drink

Breakfast available for a fee: EUR 13-32 per person
1 restaurant
1 bar
Room service available
Coffee/tea in common area(s)

Things to do

Fitness center
Sauna
Shopping
Steam room

Family friendly

Dry cleaning service
Laundry facilities
Rollaway/extra beds (surcharge)

Conveniences

Elevator
Free newspapers in lobby
Front-desk safe

Guest services

24-hour front desk
Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage
Multilingual staff
Tour/ticket assistance

Languages spoken

English
German

Business services

24-hour business center
5 meeting rooms
Conference space (312 square feet)

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Accessible bathroom
Assistive listening devices available
Braille signage
In-room accessibility
Wheelchair-accessible parking
Wheelchair-accessible path of travel

More

Smoke-free property

Room amenities

Bedroom

Hypo-allergenic bedding
Pillow menu
Pillow-top mattress
Rollaway/extra beds (surcharge)

Bathroom

Bathtub or shower
Free toiletries
Hair dryer
Shampoo
Soap
Toilet paper

Entertainment

47-inch TV
Premium channels
Satellite channels

Food and drink

Espresso maker
Minibar

More

Desk
Free newspapers
Iron/ironing board (on request)
Phone
Safe
Separate sitting area

Policies

Check-in

Check-in between 3 PM - midnight
Early check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability

Special check-in instructions

  • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation.

Pets

  • Pets allowed for an extra charge of EUR 20 per pet, per night
  • Dogs and cats only

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 50.0 per night.
  • Cribs (infant beds) are not available.

Property payment types

Mastercard
American Express
Visa

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.00 per person, per night

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: between EUR 13 and EUR 32 per person (approximately)
  • Self parking fee: EUR 22 per day
  • Pet fee: EUR 20 per pet, per night
  • Early check-in fee: EUR 45 (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: EUR 50.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
    Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

We should mention

Only registered guests are allowed in the guestrooms. Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

Property is also known as

  • Frankfurt NH City
  • Hotel NH Frankfurt City
  • Nh Frankfurt City Hotel Frankfurt
  • Nh Hotel Frankfurt
  • Nh Hotels Frankfurt
  • NH Collection Frankfurt City Hotel
  • NH Collection Frankfurt City
  • NH Collection Frankfurt City Hotel
  • NH Collection Frankfurt City Frankfurt
  • NH Collection Frankfurt City Hotel Frankfurt

Frequently asked questions

4.2

Very Good

5 - Excellent
465
4 - Good
450
3 - Okay
113
2 - Mediocre
51
1 - Poor
19
4.3
Cleanliness
4.2
Service and Staff
4.2
Amenities
4.2
Property condition

4/5 Good

  • Liked: Cleanliness, staff & service, property conditions & facilities

The property is well maintained and new. The location is very convenient and you can easily walk to many restaurants, shopping and the historical sites.

Stayed 2 nights in Feb 2020

5/5 Excellent

  • Liked: Staff & service, amenities, property conditions & facilities

It was in a wonderful location very close to a train station, so it was easy to get to and from the airport. It was also close to shopping centres with a great variety of shops and restaurants. Museums are also at a very walkable distance, so the location was the best thing for us!

Stayed 6 nights in Jan 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 1 night in Jan 2020

5/5 Excellent

    This traveler didn’t leave comments with their review
    Stayed 2 nights in Dec 2019

    1/5

    • Liked: Cleanliness
    • Disliked: Staff & service, amenities

    Check in experience was not even 2 star experience ...no once to help with the luggage and long wait for under trained worker and the senior worker didn't give a damm about customer service . Urgent training is a must for their customer service as we had to unload our own luggage and to arrive to the room it was set for 1 person not couple, not a single appology. Rooms are functional and clean

    Stayed 2 nights in Dec 2019

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