Villas in Freeport

"The hotel was clean but definitely needs some upgrades. This is a place where you can stay for an overnight in order to get to the airport on time or if you have a layover. "

"Staff was great room was clean and when an issue with a dryer arose it was fixed immediately. "

"Clean and cozy "

"We got duped by the positive reviews. This property needs repair: the hot water wasn't working, the toilet seat coming off, screws in the drawers, and lack of hotel guest support. The room phone always went to voicemail and front desk was hard to find. Also the room was without a hair dryer. We contacted Hotels.com for support and hotel denied all claims. This is very disappointing that a hotel cannot accept responsibility for their shortcomings. Hotel guests beware of this property!"

"The bed and shower were amazing. Super quiet. Some items were dirty such as the remotes, hairdryer and tables but all else was great. Would stay here again. Parking was difficult and tight but Ly staff made it work. "

"Great value!"

""I was disappointed with the service during my stay. Upon check-in, the front desk staff remained on a personal phone call and didn’t offer a simple greeting or 'hello.' The lack of professionalism continued at checkout; when I returned my keys, I wasn't acknowledged at all—no 'goodbye' or 'thank you.' The staff seemed more interested in their phones than the guests. Better customer service is definitely needed.""

"Bathroom was pretty filthy. "

"Room was clean but sofa was very worn and dingy looking. Could not run the AC unit because it made too much noise. "