Villas in Freeport

"Microwave need in each room "

"Not bad."

"A gem right in the hustle of Flushing Queens."

"TLDR version - paying reservation doesn’t guarantee a room, broken heat, no one that can help with urgent or emergent situations. It’s a self-check-in hotel, so there is no one to help in case of issues - and there were many. Another guest who arrived at the same time I did (around 10pm) had no room available for him, even though he paid for the reservation. Luckily the same did not happen to me, but still needed 30 min on the phone to get my access code. Once I got to my room, I found that the heating was not working. Mind you it was 40 degrees outside and the thermostat showed it to be 50 degrees inside my room. Again, called the help line and took another 30 minutes to get someone on the phone. Once I got someone to talk to, they tell me no one is on site that can fix it. And they have to call someone in. There are also no other rooms they can give me. I wait another 30 minutes, call them up again and it takes another 30 min to get someone on the phone. They finally tell me I will have to wait til the morning for someone to look at it. I left and booked a room at another hotel with functioning heat. Still trying to recoup the costs. Bad experience all around."

"Don’t book at this hotel. I’m not a type of person who likes writing reviews, but this was a must. I don’t want people to have a bad experience, the same way I did. First, this place is like a scam, its not described as it was on the internet. The place is disgusting, the room and bathroom overall is very dirty, smelly (most likely weed). I literally breathe during my stays, I booked it from Saturday to Monday, cause I needed to attend a concert at the UBS Arena, and this hotel was the closest. I don’t recommend anyone booking their stays there. Besides of the dirtiness, you hear people arguing strongly and slamming things. It’s not safe to anyone, especially if you bring kids. The environment is not it. If I can rate this hotel to zero, I would. Bad experience overall. "

"Staff wasn’t knowledgeable about the parking. Parking was said to be $25 each time you exit the parking but when asked how to access parking because the garbage door was closed, I was told a parking attendant should be present in which this wasn’t true the entire weekend stay. So was forced to park in another garage that was luckily around the block. It was that or pay for street parking every two hours. The room was clean. The tv did not work so had to ask for someone to come fix. Also, the elevators are extremely slow and our room was on the 17th floor for a “view.” The slow elevators made the view not even worth it. At one point I had gotten on the elevators after getting breakfast on the 2nd floor and someone had pushed every button so it was an extremely long ride back up to my floor. Overall it was an average stay but I wouldn’t stay here again"

"Great space"

"Was good "

"hell place"