COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Overview of Novotel Freiburg am Konzerthaus

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Pool
Indoor Pool
Pool
Hypo-allergenic bedding, minibar, in-room safe, desk
UNESCO Sustainable Property

Novotel Freiburg am Konzerthaus

4 out of 5

4.1/5 Very Good

Guests rated this property 4.3/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Pet friendly
  • Restaurant
  • Breakfast available
  • Business services
  • Parking available

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment

Explore the area

    Popular LocationOld Town Hall (Altes Rathaus)9 min walk
    Popular LocationMartinstor Gate9 min walk
    Popular LocationFreiburg Main Cathedral10 min walk
    AirportBasel (BSL-EuroAirport)46 min drive

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Standard Room, 1 Queen Bed

5/5 guest room rating
  • 237 sq ft
  • Sleeps 2
  • 1 Queen Bed

Superior Room, 1 Double Bed

4.4/5 guest room rating
  • 301 sq ft
  • Sleeps 4
  • 1 Double Bed

Standard Room, 1 Twin Bed

5/5 guest room rating
  • 194 sq ft
  • Sleeps 1
  • 1 Twin Bed

Standard Double Room, 1 Double Bed

4.4/5 guest room rating
  • 258 sq ft
  • Sleeps 4
  • 1 Double Bed

Standard Room, 2 Twin Beds

4.6/5 guest room rating
  • 258 sq ft
  • Sleeps 2
  • 2 Twin Beds

About this area

Freiburg im Breisgau

Located in Freiburg im Breisgau, Novotel Freiburg am Konzerthaus is near a train station. Schauinsland Cable Car and Golfclub Guetermann Gutach are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Kaiserstuhl and Southern Black Forest Nature Park. Elztalmuseum and Steinwasen Park are also worth visiting. Spend some time exploring the area's activities, including golfing. Guests appreciate the hotel's central location.
Popular Location

What's nearby

  • Goethe Institute - 1 min walk
  • Freiburg Concert Hall - 1 min walk
  • Old Town Hall (Altes Rathaus) - 9 min walk
  • Martinstor Gate - 9 min walk
  • Freiburg Main Cathedral - 10 min walk

Getting around

  • Freiburg (Hauptbahnhof) - 3 min walk
  • Freiburg (Breisgau) Central Station - 4 min walk
  • EuroAirport Airport (BSL) - 46 min drive

Restaurants

  • La Rotonde — 1 min walk
  • Burgerei — 3 min walk
  • Mai Wok — 3 min walk
  • Mai Sushi — 3 min walk
  • Olivia — 3 min walk

About this property

Novotel Freiburg am Konzerthaus

Eco-friendly hotel with restaurant and bar/lounge
A restaurant, a bar/lounge, and self parking are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a business center, dry cleaning, and laundry facilities. All 219 soundproofed rooms provide free WiFi, free wired Internet, and minibars. For a bit of entertainment, flat-screen TVs come with satellite channels, and guests will also find room service and hair dryers.
Novotel Freiburg am Konzerthaus offers 219 accommodations with minibars and safes. Flat-screen televisions come with satellite channels. Bathrooms include shower/tub combinations and hair dryers.

This Freiburg im Breisgau hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.

Awards and affiliations

This property has signed the UNESCO Sustainable Tourism Pledge.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Follows industry cleaning and disinfection practices of guide to reopening vacation rentals (DTV & DFV - Germany)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks available for guests
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Covered self parking on site (EUR 19 per day)
  • Electric car charging station on site
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM–10:00 AM on weekdays and 8:00 AM–11:00 AM on weekends: EUR 19 per person
  • 1 restaurant
  • 1 bar
  • Room service available

Family friendly

  • Free cribs/infant beds
  • Laundry facilities
  • Rollaway/extra beds (surcharge)
  • Soundproofed rooms

Conveniences

  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Reception hall

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage

Languages spoken

  • English
  • French
  • German
  • Spanish

Business services

  • Business center
  • Conference space (2885 square feet)
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • In-room accessibility (select rooms)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Smoke-free property

Room amenities

Bedroom

  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Hypo-allergenic bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Hair dryer
  • Shower/tub combination
  • Towels

Entertainment

  • Flat-screen TV
  • Satellite channels

Food and drink

  • Minibar

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Soundproofing

Policies

Check-in

Check-in from 3 PM - midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Renovations and closures

Due to COVID-19, this property’s food and beverage options may be limited.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 11 per pet, per day
Service animals are exempt from fees

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children 15 years old and younger stay free when using existing bedding
Rollaway/extra beds are available for EUR 35.0 per night
Free cribs (infant beds)

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: EUR 19 per person (approximately)
  • Covered self parking fee: EUR 19 per day
  • Pet fee: EUR 11 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 35.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Up to 2 children 15 years old and younger stay free when occupying the parent or guardian's room, using existing bedding
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.

Property is also known as

Freiburg am
Freiburg Novotel
Freiburg Novotel am Konzerthaus
Novotel am Konzerthaus
Novotel am Konzerthaus Hotel
Novotel am Konzerthaus Hotel Freiburg
Novotel Freiburg
Novotel Freiburg am Konzerthaus
Novotel Freiburg Konzerthaus
Novotel Konzerthaus Freiburg
Novotel Freiburg am Konzerthaus Hotel Freiburg im Breisgau
Novotel Freiburg am Konzerthaus Freiburg im Breisgau
Hotel Novotel Freiburg am Konzerthaus Freiburg im Breisgau
Freiburg im Breisgau Novotel Freiburg am Konzerthaus Hotel
Novotel Freiburg am Konzerthaus Hotel
Hotel Novotel Freiburg am Konzerthaus
Novotel Freiburg am Konzerthaus Hotel
Novotel Freiburg am Konzerthaus Freiburg im Breisgau
Novotel Freiburg am Konzerthaus Hotel Freiburg im Breisgau

Frequently asked questions

4.1
Very Good
Rating 5 - Excellent. 310 out of 977 reviews
5 - Excellent 32%
Rating 4 - Good. 481 out of 977 reviews
4 - Good 49%
Rating 3 - Okay. 147 out of 977 reviews
3 - Okay 15%
Rating 2 - Poor. 25 out of 977 reviews
2 - Poor 3%
Rating 1 - Terrible. 14 out of 977 reviews
1 - Terrible 1%

4.3/5

Cleanliness

4.1/5

Staff & service

4.0/5

Amenities

4.0/5

Property conditions & facilities

3/5 Okay

Traveled with family
Disliked: Cleanliness, staff & service
More of a 3 start then 4.
This is definitely not a 4 star. They do not have even have basic things like iron in rooms and the floor was not very well cleaned inside the rooms.
Stayed 2 nights in Oct 2020

4/5 Good

Stayed 1 night in Sep 2020

4/5 Good

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good - but one more coffee machine please
Excellent considering the difficulty with COVID restriction. Only small suggestion is to have more than one coffee machine in service. This would avoid people having to be too close at the breakfast. Good location, convenient to centre (10-15 minutes walk)
Stayed 1 night in Sep 2020

5/5 Excellent

Stayed 3 nights in Aug 2020

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
5 days in Freiburg.
Fantastic stay at the Novotel Freiburg. Staff friendly and very helpful. Room clean and spacious. The location was perfect for our daily jaunts into the old town and very handy parking underneath.
Stayed 5 nights in Aug 2020