- Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great hotel location, staff were very helpful and friendly. The pool, whilst fairly small, was a great addition, our children loved it! Parking was also very convenient, which is otherwise a real hassle in a city centre. The real service level was After our stay. We left some items behind and they went out of their way to send them back, so great service even after the stay! Beyond the call of duty for sure. We’d definitely choose Novotel next time we visit.