2/10 Terrible
Joi C.
22 jun. 2020
No le gustó: Limpieza
Not worth the stay!
This cabin didn’t live up to its expectation. The WiFi wasn’t working in the theater, although I asked prior to booking due to other reviewer’s complaints. We were informed this was fixed and no longer an issue. Which brings me to the next point. There were multiple LIVE millipedes in our cabin all throughout the SOFIA BED, in the SHOWER and on the bedroom countertop. We understand that it is migration season but we should have been notified prior to booking. It could have been better controlled as I did not expect to brush my teeth or sleep with millipedes. The master bedroom sheet were soiled. Although, they did swiftly provide new sheets they did not change the sheets, and “I” the consumer had to be the maid while on vacation. Lastly, the jacuzzi was filthy with dirty water as if it hadn’t been properly cleaned in years. Overall, cleanliness was subpar. I was very disappointed at this resort since we had multiple options to choose from. This cabin left most of the guest sleeping in chairs and not able to use the amenities that we purchased. Do not stay here!
Joi C.
Se hospedó 3 noches en junio de 2020