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Hilton Surfers Paradise Hotel & Residences

Photo gallery for Hilton Surfers Paradise Hotel & Residences

Exterior
Beach towels
Indoor pool, 4 outdoor pools, open 6:00 AM to 10:00 PM, sun loungers
Indoor pool, 4 outdoor pools, open 6:00 AM to 10:00 PM, sun loungers
Indoor pool, 4 outdoor pools, open 6:00 AM to 10:00 PM, sun loungers

Overview of Hilton Surfers Paradise Hotel & Residences

Hilton Surfers Paradise Hotel & Residences

5.0 star property

7.6/10 Good

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Spa
  • Restaurant
  • Gym
Map
6 Orchid Ave Surfers Paradise, Surfers Paradise, QLD, 4217

Explore the area

  • Popular LocationCavill Avenue1 min walk
  • Popular LocationSurfers Paradise Beach5 min walk
  • Popular LocationSlingshot8 min walk
  • AirportGold Coast, QLD (OOL-Coolangatta)40 min drive

Room options

About this area

Gold Coast

Located by the ocean, Hilton Surfers Paradise Hotel & Residences is in Surfers Paradise neighborhood and is connected to a shopping center. Cavill Avenue and Pacific Fair Shopping Centre are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Wet'n'Wild Gold Coast and Currumbin Wildlife Sanctuary. Traveling with kids? Don't miss Warner Bros. Movie World. Discover the area's water adventures with kayaking and scuba diving nearby, or enjoy the great outdoors with hiking/biking trails and mountain biking.

What's nearby

  • Cavill Avenue - 1 min walk
  • Centro Surfers Paradise - 2 min walk
  • Timezone - 2 min walk
  • Surfers Paradise Beach - 5 min walk
  • Slingshot - 8 min walk

Getting around

  • Florida Gardens station - 8 min drive
  • Varsity Lakes Station - 26 min drive
  • Coolangatta Airport (OOL) - 43 min drive

Restaurants

  • Royal Copenhagen - 2 min walk
  • Guzman y Gomez - 2 min walk
  • Oliver Brown Chocolate cafe - 3 min walk
  • ESPL Coffee - 3 min walk
  • Movenpick Ice Cream - 3 min walk

About this property

Hilton Surfers Paradise Hotel & Residences

5-star luxury hotel located in Surfers Paradise
Located close to Cavill Avenue and Surfers Paradise Beach, Hilton Surfers Paradise Hotel & Residences provides a poolside bar, a free grocery shopping service, and a free daily manager's reception. Indulge in a hot stone massage, a body scrub, and a body wrap at eforea spa, the onsite spa. The onsite restaurant, Catch Restaurant, features seafood. In addition to a terrace and an art gallery on site, guests can connect to free WiFi in public areas.
You'll also enjoy perks such as:
  • 4 outdoor pools and an indoor pool, with sun loungers
  • Buffet breakfast (surcharge), valet parking (surcharge), and limo/town car service
  • An electric car charging station, express check-out, and massage treatment rooms
  • Tour/ticket assistance, a TV in the lobby, and 4 meeting rooms
  • Guest reviews give top marks for the location
Room features
All 320 rooms offer comforts such as 24-hour room service and premium bedding, in addition to thoughtful touches like laptop-compatible safes and air conditioning. Guest reviews give good marks for the clean, spacious rooms at the property.
Extra conveniences in all rooms include:
  • Egyptian cotton sheets, pillowtop mattresses, and rollaway/extra beds (surcharge)
  • Designer toiletries and hair dryers
  • 37-inch HDTVs with digital channels
  • Free infant beds, electric kettles, and desks

Languages

Chinese (Mandarin), English, French, Hindi, Italian, Japanese, Korean, Russian, Thai

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of CleanStay (Hilton)

Social distancing

Contactless check-out
Guest accommodations are accessible via mobile device

Safety measures

Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: WiFi (AUD 14.95), Wired Internet (surcharge)
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Self parking on site (AUD 25 per night; includes in/out privileges)
  • Valet parking on site (AUD 45 per night; includes in/out privileges)
  • Limited onsite parking
  • Electric car charging station on site
  • Wheelchair-accessible parking and van parking available
  • Height restrictions apply for onsite parking
  • Onsite parking includes off-street options
  • Limo/town car service
  • Theme park shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–11:00 AM: AUD 45 for adults and AUD 22.5 for children
  • 1 restaurant
  • 1 poolside bar and 1 bar
  • Free daily reception
  • 24-hour room service
  • Coffee/tea in common area(s)

Restaurants on site

  • Catch Restaurant
  • Ms Margot's Bar & Eats

Things to do

  • 4 outdoor pools
  • Art gallery
  • Children's pool
  • Fitness center
  • Full-service spa
  • Indoor pool
  • Sauna
  • Spa tub

Family friendly

  • 4 outdoor pools
  • Children's pool
  • Free cribs/infant beds
  • Grocery/convenience store
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli

Conveniences

  • Elevator
  • Front-desk safe
  • Grocery/convenience store

Guest services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning service
  • Free grocery shopping service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • Conference space (10764 square feet)
  • Meeting rooms - 4

Outdoors

  • BBQ grill(s)
  • Garden
  • Picnic area
  • Pool sun loungers
  • Terrace

Spa

  • 7 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Hydrotherapy
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - prenatal
  • Massage - sports
  • Massage/treatment rooms
  • Spa open select days
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Braille signage
  • Elevator
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • Beach towels
  • Couples dining
  • Romance packages available
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Egyptian cotton sheets
  • Free cribs/infant beds
  • Pillow-top mattress
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 37-inch LCD TV
  • Digital channels
  • iPod dock

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Slippers

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - midnight
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for AUD 60.00 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: AUD 100 per accommodation, per night (for stays between 1 January - 31 December)

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: AUD 45 for adults and AUD 22.5 for children (approximately)
  • Fee for in-room wireless Internet: AUD 14.95 (rates may vary)
  • Fee for in-room wired Internet: AUD 14.95 per 24-hour period (rates may vary)
  • Self parking fee: AUD 25 per night (in/out privileges)
  • Valet parking fee: AUD 45 per night (in/out privileges)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AUD 60.00 per night
  • Credit card charges are subject to a surcharge of 2 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

Pool access available from 6:00 AM to 10:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Parking height restrictions apply
Children under 15 years old are not allowed in the swimming pool, health club, fitness facility, or spa tub without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Hilton Hotel Surfers Paradise
Hilton Surfers Paradise
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Surfers Paradise Hilton
Surfers Paradise Hilton Hotel
Hilton Surfers Paradise Hotel & Residences Gold Coast
Hilton Surfers Paradise Hotel And Residences
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Hilton Surfers Paradise
Hilton Surfers Paradise Hotel Residences
Hilton Surfers Paradise Hotel & Residences Hotel
Hilton Surfers Paradise Hotel & Residences Surfers Paradise

Frequently asked questions

Does Hilton Surfers Paradise Hotel & Residences have a pool?

Yes, this property has an indoor pool, 4 outdoor pools, and a children's pool. Pool access is from 6:00 AM–10:00 PM.

How much does it cost to stay at Hilton Surfers Paradise Hotel & Residences?

As of Jan 29, 2023, prices found for a 1-night stay for 2 adults at Hilton Surfers Paradise Hotel & Residences on Feb 2, 2023 start from $186.54, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hilton Surfers Paradise Hotel & Residences pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Hilton Surfers Paradise Hotel & Residences?

Self parking is available for AUD 25 per night. Valet parking is available for AUD 45 per night. Limited spots are available.

What time is check-in at Hilton Surfers Paradise Hotel & Residences?

Check-in is from 3:00 PM - midnight. After-hours check-in is not available.

What time is check-out at Hilton Surfers Paradise Hotel & Residences?

Check-out is at 11:00 AM. Late check-out is available for a fee (subject to availability).

Where is Hilton Surfers Paradise Hotel & Residences located?

This family-friendly Gold Coast hotel is located by the ocean, within a 10-minute walk of Cavill Avenue, Surfers Paradise Beach, and SkyPoint Observation Deck. The Star Gold Coast and Pacific Fair Shopping Centre are also within 3 mi (5 km). Florida Gardens station is 24 minutes by foot.

Can I cancel my reservation for free at Hilton Surfers Paradise Hotel & Residences and receive a full refund?

Yes, Hilton Surfers Paradise Hotel & Residences offers free cancellation on select room rates, because flexibility matters! Please refer to Hilton Surfers Paradise Hotel & Residences cancellation policy on our site for more details about any exclusions or requirements.

Reviews

7.6

Good

Rating 10 - Excellent. 363 out of 1038 reviews" "
" "10 - Excellent 35%
Rating 8 - Good. 305 out of 1038 reviews" "
" "8 - Good 29%
Rating 6 - Okay. 189 out of 1038 reviews" "
" "6 - Okay 18%
Rating 4 - Poor. 121 out of 1038 reviews" "
" "4 - Poor 12%
Rating 2 - Terrible. 60 out of 1038 reviews" "
" "2 - Terrible 6%

8.0/10

Cleanliness

8.1/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Pascal

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best person at check in and fantastic view/location
Stayed 1 night in Jan 2023

8/10 Good

Maryam

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We got the 2 bedroom apartment but it got cleaned up every 3 days which was a little disappointing and during the 7 days stay they didn’t even change our bed sheets at all. We payed around 7k for 7 nights and we didn’t even have fresh sheets. I don’t think any other hotel does that.
Stayed 7 nights in Jan 2023

10/10 Excellent

Angelo, Watsonia North

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just a lovely hotel staff was great. Nice welcome pack that was a first for us, nice touch and perfect spot.

10/10 Excellent

Amanda

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and service

2/10 Terrible

LINGCHEN

Traveled with family and small children, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Left my ring in the hotel room, they said they can’t find it.

10/10 Excellent

Luke

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place. Everything u expect at a Hilton hotel

4/10 Poor

Argiris

Traveled with partner
Liked: Staff & service, property conditions & facilities