InterContinental Sanctuary Cove Resort, an IHG Hotel

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Primary image
On the beach
2 outdoor pools, sun loungers
2 outdoor pools, sun loungers
2 outdoor pools, sun loungers

Overview of InterContinental Sanctuary Cove Resort, an IHG Hotel

InterContinental Sanctuary Cove Resort, an IHG Hotel

5.0 star property

4.4/5 Excellent

Guests rated this property 4.4/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment
  • Social distancing
Map
Manor Circle, Hope Island, QLD, 4212

Explore the area

  • Popular LocationSanctuary Cove Marina5 min drive
  • Popular LocationDreamworld15 min drive
  • Popular LocationWhiteWater World16 min drive
  • AirportGold Coast, QLD (OOL-Coolangatta)49 min drive

Choose dates to view prices

About this area

Gold Coast

Located on the beach, InterContinental Sanctuary Cove Resort, an IHG Hotel is in Sanctuary Cove, a neighborhood in Gold Coast with good shopping. Ripley's Believe It or Not and Spotlight Theatre are cultural highlights, and travelers looking to shop may want to visit Cavill Avenue and Marina Shopping Village. Traveling with kids? Consider Warner Bros. Movie World, or check out an event or a game at Cooke Murphy Oval. Discover the area's water adventures with boat tours nearby, or enjoy the great outdoors with hiking/biking trails and mountain biking.

What's nearby

  • Sanctuary Cove Marina - 5 min drive
  • Dreamworld - 15 min drive
  • Warner Bros. Movie World - 15 min drive
  • WhiteWater World - 16 min drive
  • Wet'n'Wild Gold Coast - 22 min drive

Getting around

  • Helensvale Station - 17 min drive
  • Coolangatta Airport (OOL) - 49 min drive

Restaurants

  • Ioesco Cafe Cucina - 5 min walk
  • Dragon Cove Chinese Cuisine - 5 min walk
  • George's Paragon - 7 min walk
  • Quay Street Cafe & Bar - 7 min walk
  • The Boardwalk Tavern - 3 min drive

About this property

InterContinental Sanctuary Cove Resort, an IHG Hotel

Family-friendly Gold Coast hotel in Sanctuary Cove with 2 restaurants
This hotel features 2 restaurants, a marina, and 2 outdoor pools. Free WiFi in public areas and free self parking are also provided. Other amenities include 2 bars/lounges, a health club, and a poolside bar.
InterContinental Sanctuary Cove Resort, an IHG Hotel offers 251 accommodations, which are accessible via exterior corridors and feature minibars and safes. Rooms open to furnished balconies. 50-inch LED televisions come with premium cable channels and pay movies. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include bathtubs, bathrobes, complimentary toiletries, and hair dryers.

This Gold Coast hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include in-room massages.

5 outdoor tennis courts, a marina, and a health club are featured at the hotel. 2 outdoor swimming pools are on site along with a seasonal outdoor pool. Other recreational amenities include a spa tub and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Languages

Chinese (Mandarin), English, Filipino, French, Japanese, Korean, Malay, Russian, Spanish, Thai, Turkish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Clean Promise (IHG)

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free uncovered self parking on site
  • Valet parking on site (AUD 15.00 per day; includes in/out privileges)
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options
  • Free 24-hour offsite parking within 656 ft

Food and drink

  • Full breakfast available for a fee daily 7:00 AM–10 AM: AUD 45 per person
  • 2 restaurants and 1 coffee shop/cafe
  • 2 bars/lounges and 1 poolside bar
  • 24-hour room service
  • Coffee/tea in common area(s)

Restaurants on site

  • The Fireplace
  • Cove Cafe

Things to do

  • 18 holes of golf
  • 2 outdoor pools
  • 5 outdoor tennis courts
  • Access to nearby outdoor pool
  • Bicycle rentals
  • Fitness center
  • Playground
  • Shopping
  • Spa tub

Family friendly

  • 2 outdoor pools
  • Access to nearby outdoor pool
  • Babysitting (surcharge)
  • Children's club (surcharge)
  • Free cribs/infant beds
  • In-room child care (surcharge)
  • Laundry facilities
  • Microwave
  • Playground
  • Refrigerator
  • Rollaway/extra beds (surcharge)
  • Supervised childcare (surcharge)

Conveniences

  • ATM/banking services
  • Ballroom
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Conference center
  • Meeting rooms

Outdoors

  • Beachfront location
  • Garden
  • Marina onsite
  • Pool sun loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Grab bar near toilet
  • In-room accessibility (select rooms)
  • Lever door handles
  • Roll-in shower (select rooms)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas
  • Fireplace in lobby
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Free cribs/infant beds
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels

Entertainment

  • 50-inch LED TV
  • Cable channels
  • Pay movies
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Minibar
  • Refrigerator

Outdoor space

  • Furnished balcony

More

  • Access via exterior corridors
  • Connecting rooms available
  • Desk
  • Guidebooks/recommendations
  • In-room massage
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Turndown service

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - 11:00 PM
Early check-in subject to availability
Express check-in
Minimum check-in age - 18

Check-out

Check-out before 11 AM
A late check-out fee will be charged
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for AUD 75.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for full breakfast: AUD 45 per person (approximately)
  • Valet parking fee: AUD 15.00 per day (in/out privileges)
  • A late check-out fee will be charged
  • In-room microwave fee: AUD 40.00 per stay
  • Rollaway bed fee: AUD 75.0 per night
  • Credit card charges are subject to a surcharge of 1.5 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

InterContinental Sanctuary Cove Hope Island
InterContinental Sanctuary Cove Resort Hope Island
InterContinental Sanctuary Cove Resort
InterContinental Sanctuary Cove
Hyatt Regency Sanctuary Cove Hotel Gold Coast
Hyatt Gold Coast
InterContinental Sanctuary Cove Resort Hope Island
Hyatt Regency Gold Coast

Frequently asked questions

Overall score and ratings

4.4

Excellent

Rating 5 - Excellent. 607 out of 997 reviews
5 - Excellent 61%
Rating 4 - Good. 273 out of 997 reviews
4 - Good 27%
Rating 3 - Okay. 76 out of 997 reviews
3 - Okay 8%
Rating 2 - Poor. 30 out of 997 reviews
2 - Poor 3%
Rating 1 - Terrible. 11 out of 997 reviews
1 - Terrible 1%

4.4/5

Cleanliness

4.5/5

Staff & service

4.4/5

Amenities

4.2/5

Property conditions & facilities

4.2/5

Eco-friendliness

5/5 Excellent

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best place I have stayed in Gold Coast.
Stayed 2 nights in May 2022

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in May 2022

4/5 Good

Liked: Cleanliness
Elegant at The Cove
It is a lovely property but the rooms are a bit tired
Stayed 1 night in May 2022

4/5 Good

Traveled with group
Liked: Cleanliness, staff & service
Friendly and courteous staff. Property, amenities and rooms are feeling and looking tired. Understand the world is a different place due to Covid however cost of hotel rooms very high compared to offered and expected Intercontinental standard. More a 3.5 star than 5.
Stayed 4 nights in Apr 2022

4/5 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Apr 2022