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It was a beautiful facility and the staff was so nice and welcoming. We felt like we were in a ski lodge with the view and my kids loved the kids clubhouse.
Beautiful condo! Lots of space for our family of 4. We saw Grand Canyon, Volcanos and the Meteor Crater! Everything was 1 hour or less from our condo🙌. Restaurants around the area were awesome!
The bear paw club was awesome!! We did bingo and it was so much fun… Tuesday they have a sip and paint. Staff was super nice, we were there during a snow storm in a tiny rented Nissan, so our car got stuck. They let us park and drove us to the cabin. Just really great service!
Convenient location. Condo was outdated, but clean. Kichen was very poorly lit. Stairs were a pain. Not enough outdoor light coming in. Just one window in bedroom, and sliding door in living room. It is a basement condo. I felt like I was living back in my basement bedroom at my parents house as a teenager.
Kevin
Stayed 8 nights in Feb 2024
10/10 Excellent
Brad
Traveled with family and small children, Traveled with family
Property is old. Furniture is updated and comfortable, however, linens are not soft. Toilet paper/tissue is one ply and rough. No one will use a whirlpool tub that old. All flooring needs to be updated.
Arrived very late, security guard checked us in and was very nice.
Great concept of cabin like vibes scattered over the property. Just needs renovation.
We loved the 2 bedroom condo with loft. The location was quiet and we felt safe in the area. The condo was clean and had all the amenities we needed for our stay. We will be back.
The check in was terrible. We were a bit early and they made no concession for us. Then, we arrived back at 4 pm as we were told. Our room was still not ready and there were several other couples also waiting for their rooms. The desk staff was a disappointment how they handled this cluster of a mess they called the check in process. Also, I wanted to use the tennis court and even had my own equipment, but the court was locked on Sunday and no main office to give me a key code. This was very disappointing to me.
Kate
Stayed 2 nights in Nov 2023
10/10 Excellent
Rachel
Nov 13, 2023
Rachel
Stayed 3 nights in Nov 2023
8/10 Good
Jeff
Nov 13, 2023
Jeff
Stayed 2 nights in Nov 2023
6/10 Okay
Aletta
Traveled with family
Nov 1, 2023
Liked: Cleanliness, staff & service, amenities
Check-in and concierge service is well above average. Some of the best I’ve experienced. The rooms are dated but have what you need. Where we were, there was an A and B unit duplex where one is above and the other is below. I’m not sure why they put young kids above a group of adults. Their little feet running around and jumping onto the bed echoed badly and woke us all up really early each morning.
Aletta
Stayed 3 nights in Oct 2023
8/10 Good
Allison
Traveled with family and small children, Traveled with family
Very nice place. Two-bedroom suite was spacious. Nice to have onsite restaurant and clubhouse with activities for kids. Only two things weren’t great—our bathtub wouldn’t hold water and there was not a great breakfast option on-site. Only coffee and muffins at the clubhouse and brunch starting at 11am. Otherwise, it was great!
The area was beautiful & very peaceful & very family oriented. Lots of amenities to use during your stay & we seen deer on more than one occasion. The views of the mts. are spectacular to look at during a walk in the neighborhood. The condo has everything you need during your stay.
This is a great retreat for my wife and I for our vacation. The amenities and condo were very enjoyable. The staff was also very friendly and helpful. Only issues were the lack of hot water (the pilot light kept going out throughout the week) and the internet kept randomly disconnecting pretty often. Otherwise, it was the perfect place to lay low and relax.
The heads up message a week before to ask if we had in special requirements was just a taste of the very professional and Courteous staff we encountered. This was by far one of the most relaxing vacations I’ve taken in the last 20 years! Thank you to all your staff! We will be back!!!
Everything was absolutely perfect. Quiet room w/balcony, clean, all kinds of kitchen equipment and neatly organized. We never had to ask for anything! Will definitely be coming back here!