3 outdoor pools, free cabanas, pool umbrellas
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Reviews of Sonesta Ocean Point All Inclusive, Adults Only Resort

5 out of 5
Sonesta Ocean Point All Inclusive, Adults Only Resort
1A Rhine Rd., Maho Bay, Lowlands

Reviews

8.2

Very Good

Rating 10 - Excellent. 538 out of 1006 reviews" "
Rating 8 - Good. 226 out of 1006 reviews" "
Rating 6 - Okay. 111 out of 1006 reviews" "
Rating 4 - Poor. 65 out of 1006 reviews" "
Rating 2 - Terrible. 66 out of 1006 reviews" "

9.0/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Kimberly Annette

Liked: Property conditions & facilities
Stayed 4 nights in May 2024
Response from Fiorela Richardson on May 11, 2024
Dear Kimberly Annette,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to welcome you again very soon.Sonesta Resorts Sint Maarten

10/10 Excellent

Ashley

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience!
Stayed 7 nights in Apr 2024
Response from Fiorela Richardson on May 9, 2024
Dear Ashley,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to welcome you again very soon.Sonesta Resorts Sint Maarten

8/10 Good

Marianne C

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would not rate this as a 5 star facility. It was very nice, but had I paid the in season price, it would not have been worth it. The meals at Azul were good. We did not care for the buffet. As far as staff, like anywhere you stay, most were very friendly but not all. The proximity to Mullet Bat Beach was nice. A 2 minute cab ride or 10 minute walk was definitely worth it. All things considered, we would stay here again.
Stayed 7 nights in Apr 2024
Response from Fiorela Richardson on May 9, 2024
Dear Marianne,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to welcome you again very soon.Sonesta Resorts Sint Maarten

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2024
Response from Fiorela Richardson on May 9, 2024
Dear Justin,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to welcome you again very soon.Sonesta Resorts Sint Maarten

8/10 Good

Chakira

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was breathtaking. The swim out room was marvelous. They did have an issue with the hot water boiler so we had cold water for a day and a half. Otherwise the staff was friendly and helpful.
Stayed 3 nights in May 2024
Response from Fiorela Richardson on May 8, 2024
Dear Chakira,Greetings from the Sonesta Maho Beach Resort, Casino, and Spa.Thank you for taking the time to share your experience with us during your recent stay. We are thrilled to learn that you had an amazing stay with us at Sonesta Maho Beach Resort, Casino, and Spa. We appreciate the recognition of our hard work.We invite you to share your experience on your booking agent platforms or Travel site.It was a pleasure to have you as our guest, and we look forward to welcoming you back soon.

10/10 Excellent

Cindy

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it. Will definitely be coming back again
Stayed 3 nights in Apr 2024
Response from Fiorela Richardson on May 4, 2024
Dear Cindy,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to welcome you again very soon.Sonesta Resorts Sint Maarten

10/10 Excellent

Alicye

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2024
Response from Fiorela Richardson on May 8, 2024
Dear Alicye,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to welcome you again very soon.Sonesta Resorts Sint Maarten

10/10 Excellent

Donny O

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place for relaxing the empl are nice and respectful
Stayed 4 nights in Apr 2024

8/10 Good

calvin

Stayed 3 nights in Apr 2024
Response from Fiorela Richardson on May 3, 2024
Dear Calvin,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to welcome you again very soon.Sonesta Resorts Sint Maarten

8/10 Good

Alexandria M

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff were nice, knowledgeable and helpful.
Stayed 3 nights in Apr 2024
Response from Fiorela Richardson on May 1, 2024
Dear Alexandria M,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to welcome you again very soon.Sonesta Resorts Sint Maarten

10/10 Excellent

Paloma Perez

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best place to enjoy your stay in the island. Definitely we'll be coming back :)
Stayed 3 nights in Apr 2024
Response from Fiorela Richardson on Apr 30, 2024
Dear Paloma Perez,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to welcome you again very soon.Sonesta Resorts Sint Maarten

8/10 Good

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very friendly and we really liked one of our waiters Darlenson. He was awesome.
Stayed 2 nights in Apr 2024
Response from Fiorela Richardson on Apr 27, 2024
Dear Nancy,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to welcome you again very soon.Sonesta Resorts Sint Maarten

4/10 Poor

Nancy

Traveled with partner
Disliked: Property conditions & facilities
Property has construction in all halls, loud and dirty all day 8a-6p working. Employees had physical altercation 4/23 @10am in hallway and management did not handle situation. Maid and food service were physically fighting. The cold water pump broke and scald during shower due to the construction. The AC and all power is off from 2am-6 from the construction also. My husband got sick from the Tuna tartare being improperly handled. I wish I could give this resort a better review as it was our honeymoon and we were so Excited to stay here. Management was notified but offered only an apology and no compensation or rectification of these issues. Word to the wise, spend your vacation and money elsewhere; stay at Divi, friendly staff, better area,
Stayed 6 nights in Apr 2024
Response from Fiorela Richardson on Apr 26, 2024
Dear Nancy,Greetings from the Sonesta Maho Beach Resort Casino and Spa.We regret to learn that we have missed the mark in exceeding some of your expectations. We have made detailed notes of your comments and feedback, and rest assure that the information has been relayed and actioned by the relevant departments.It was a pleasure to have you as our guest, and we look forward to welcoming you back soon.

10/10 Excellent

Imani

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an amazing stay at Sonesta Ocean Resort! Beautiful resort with amazing views and staff! The food was sooo good too and I usually am not fond of all inclusive food. The staff was friendly and helpful, especially Diane & Frank! They became like family during our stay and deserve ALL of the accolades! Only suggestion: BRING CASH! The ATM at the resort casino was out of order the entire time and there’s no other close one within walking distance. We had to be driven to one. You’re gonna need cash for tips and taxis (they only take cash). Otherwise, kudos to sonesta! We’ll be back :)
Stayed 4 nights in Apr 2024
Response from Fiorela Richardson on Apr 24, 2024
Dear Imani,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to welcome you again very soon.Sonesta Resorts Sint Maarten

10/10 Excellent

jessica

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's was a very nice hotel
Stayed 4 nights in Apr 2024
Response from Fiorela Richardson on Apr 23, 2024
Dear Jessica,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to welcome you again very soon.Sonesta Resorts Sint Maarten

6/10 Okay

Tia, Philadelphia

Traveled with group
Liked: Cleanliness
The dinner staff can be a little more friendly and accommodating. Gloria and Sharon was very helpful and provided excellent customer service.
Stayed 4 nights in Apr 2024
Response from Fiorela Richardson on Apr 21, 2024
Dear Tia,Greetings from the Sonesta Ocean Point Resort. We regret to learn that we have missed the mark in exceeding some of your expectations. We appreciate your feedback as this enables us to improve our product and services provided. If you give us an opportunity to earn back your trust, we can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.It was a pleasure to have you as our guest, and we look forward to welcoming you back soon.

10/10 Excellent

Rene

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The beach was not the best
Stayed 7 nights in Apr 2024
Response from Fiorela Richardson on Apr 21, 2024
Dear Rene,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to welcome you again very soon.Sonesta Resorts Sint Maarten

10/10 Excellent

Lynaia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an amazing time here. The restaurants were great and all the staff were very nice and professional. Such a beautiful place.
Stayed 4 nights in Apr 2024
Response from Fiorela Richardson on Apr 19, 2024
Dear Lynaia,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to welcome you again very soon.Sonesta Resorts Sint Maarten

8/10 Good

Lydia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel with lots of pools. Great restaurants and amazing views on property.
Stayed 3 nights in Apr 2024
Response from Fiorela Richardson on Apr 19, 2024
Dear Lydia,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to welcome you again very soon.Sonesta Resorts Sint Maarten

2/10 Terrible

Meagan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Purchased the deluxe junior suite and did not receive it. There was a large convention on the property and I had asked to change our room twice and was turned down both times, due to the meeting even though I had paid for the room. I was very disappointed as it was our honeymoon
Stayed 6 nights in Apr 2024
Response from Fiorela Richardson on Apr 17, 2024
Dear Meagan,Greetings from the Sonesta Ocean PointWe regret to learn that we have missed the mark in exceeding some of your expectations. We have made detailed notes of your comments and feedback, and rest assure that the information has been relayed and actioned by the relevant departments.It was a pleasure to have you as our guest, and we look forward to welcoming you back soon.

10/10 Excellent

Henasia

Liked: Cleanliness, staff & service, property conditions & facilities
We had an awesome stay here. We stayed on the adult side, food was good, drinks were awesome, music was always good. Basically I have nothing negative to say. There’s also a ton to do around the resort
Stayed 4 nights in Mar 2024
Response from Fiorela Richardson on Apr 10, 2024
Dear Henasia,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to welcome you again very soon.Sonesta Resorts Sint Maarten

10/10 Excellent

Richard

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff. Lovely property
Stayed 5 nights in Apr 2024
Response from Fiorela Richardson on Apr 10, 2024
Dear Richard,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to welcome you again very soon.Sonesta Resorts Sint Maarten

10/10 Excellent

Bernard

Traveled with partner
The overall experience at Sonesta was amazing. This was our first trip to the island and we had a wonderful time. The customer service was awesome. Please, please keep up the great work.
Stayed 3 nights in Apr 2024
Response from Fiorela Richardson on Apr 7, 2024
Dear Bernard,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to welcome you again very soon.Sonesta Resorts Sint Maarten

10/10 Excellent

Andrew

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic vacation stay
Stayed 2 nights in Apr 2024
Response from Fiorela Richardson on Apr 7, 2024
Dear Andrew,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to welcome you again very soon.Sonesta Resorts Sint Maarten

10/10 Excellent

Yadini

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, direct beach access and shopping nearby
Stayed 3 nights in Apr 2024
Response from Fiorela Richardson on Apr 6, 2024
Dear Yadini,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to welcome you again very soon.Sonesta Resorts Sint Maarten

10/10 Excellent

john

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Mar 2024
Response from Fiorela Richardson on Apr 27, 2024
Dear John,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to welcome you again very soon.Sonesta Resorts Sint Maarten

10/10 Excellent

Komal

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing service
Stayed 4 nights in Mar 2024
Response from Fiorela Richardson on Apr 4, 2024
Dear Komal,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to welcome you again very soon.Sonesta Resorts Sint Maarten

10/10 Excellent

Michael

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was excellent & property was maintained & a variety of dining options
Stayed 5 nights in Mar 2024
Response from Fiorela Richardson on Apr 4, 2024
Dear Michael,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to welcome you again very soon.Sonesta Resorts Sint Maarten

8/10 Good

Mandy Mae, Excelsior Springs

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great dining, especially for dinner..be sure to visit Azul, best meal we had! All the pools were great, just wish the adults side had a more lively environment at any of the pools, they barely had music. Our room was pretty basic, but did the trick...loved the balcony view though!
Stayed 4 nights in Mar 2024
Response from Fiorela Richardson on Apr 2, 2024
Dear Mandy Mae,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to welcome you again very soon.Sonesta Resorts Sint Maarten

10/10 Excellent

Kristen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was amazing, I highly recommend! You will not be disappointed!
Stayed 3 nights in Mar 2024
Response from Fiorela Richardson on Mar 29, 2024
Dear Kristen,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to welcome you again very soon.Sonesta Resorts Sint Maarten

8/10 Good

Georgia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a beautiful resort located on a cliff. The beach was very small. It was shared with another resort and a public beach. There was a larger beautiful beach within a 15 minute walk. It was unique in that it was right next to the airport, so a little noisy and yet amazing to see the planes so close. The staff was very friendly and helpful. The food was very good. We were happy we were in the Adult only area because we had more pools, restaurant choices and not as crowded. I enjoyed two massages at their spa. The spa was wonderful, clean and a lot of different services. There was a small shopping area right next door. It is a beautiful island. We had a wonderful relaxing vacation.
Stayed 7 nights in Mar 2024
Response from Fiorela Richardson on Mar 29, 2024
Dear Georgia,Greetings from the Sonesta Ocean Point.Thank you for taking the time to share your experience with us during your recent stay. We appreciate your feedback as this enables us to improve our product and the services provided. We are thrilled to learn that you had an amazing stay with us at Sonesta Ocean Point Resort. We appreciate the recognition of our hard work.We invite you to share your experience on your booking agent platforms or Travel site.It was a pleasure to have you as our guest, and we look forward to welcoming you back soon.

8/10 Good

SURINDRANATH

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great except the phone in t the room was broken for the entire stay so no 24hr room service which came with the room was ever available and resilted in many trips to front desk
Stayed 3 nights in Mar 2024
Response from Fiorela Richardson on Mar 27, 2024
Dear Surindranath,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to welcome you again very soon.Sonesta Resorts Sint Maarten

10/10 Excellent

LeDarin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very inviting, friendly, and attentive...The area was well kept and had plenty of dining options...Can't wait to stay again!
Stayed 3 nights in Mar 2024
Response from Fiorela Richardson on Mar 23, 2024
Dear LeDarin,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to welcome you again very soon.Sonesta Resorts Sint Maarten

10/10 Excellent

Rami

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay at the hotel. We are use to the big name resorts so we were a bit worried that it would not meet our expectations but we had fun. The staff was very friendly and helpful, they are such nice people. The staff service was defiantly very good. The room was acceptable. The room can defiantly use some updates. The bed was comfortable and the room was clean. We had a swim out room which we used more than we thought. The all inclusive was worth it for us. The drink selection at the bar is decent but if you ask for better bottle they might have it. They had the good stuff under the cabinet. The restaurant selection was good. Azul restaurant was our favorite. Food room service was better that we thought. You can also order room service from the restaurants that are available which we enjoyed some nights. Its a bit on the quiet side which we are not used to, but we did appreciate. Because its not so crowded the service was better and faster than you would receive at a large resorts. So in conclusion we had fun and enjoyed our time at the hotel. Its unique and have to enjoy it for what it is.
Stayed 6 nights in Mar 2024
Response from Fiorela Richardson on Mar 23, 2024
Dear Rami,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to welcome you again very soon.Sonesta Resorts Sint Maarten

8/10 Good

regina, Bellmore

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As far as all inclusive’s go the property is beautiful and well maintained. Good location , however this was a daily sewer odor walking down the way to the hotel The food was good for breakfast , the hamburgers were terrible and we ate dinner out most evenings ! Azul was by far the best restaurant and location. Would consider going back again but not in a rush
Stayed 4 nights in Mar 2024
Response from Fiorela Richardson on Mar 18, 2024
Dear Regina,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to welcome you again very soon.Sonesta Resorts Sint Maarten

10/10 Excellent

Oneika Uraini

Traveled with group, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
It was beautiful
Stayed 5 nights in Mar 2024
Response from Fiorela Richardson on Mar 16, 2024
Dear Oneika Uraini,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to welcome you again very soon.Sonesta Resorts Sint Maarten

10/10 Excellent

London

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was excellent
Stayed 4 nights in Mar 2024
Response from Sonesta Resorts Sint Maarten on Mar 13, 2024
Dear Valued Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to welcome you again very soon.

10/10 Excellent

Thomas Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Feb 2024
Response from Fiorela Richardson on Mar 31, 2024
Dear Thomas,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to welcome you again very soon.Sonesta Resorts Sint Maarten

8/10 Good

Heather

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Relaxing and everyone was so friendly
Stayed 5 nights in Mar 2024
Response from Sonesta Resorts Sint Maarten on Mar 9, 2024
Dear Valued Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to welcome you again very soon.

10/10 Excellent

William R

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excellent stay
Stayed 3 nights in Feb 2024
Response from Sonesta Resorts Sint Maarten on Mar 9, 2024
Dear Valued Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to welcome you again very soon.

2/10 Terrible

Wilson

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Feb 2024
Response from Sonesta Resorts Sint Maarten on Mar 22, 2024
Dear valued guest, Thank you for taking the time to submit your review. We regret to learn that we have missed the mark in meeting some of your expectations. It was a pleasure to have you as our guest, and we hope to have the opportunity of welcoming you back when visiting St. Maarten.

4/10 Poor

VILISIA

Stayed 4 nights in Feb 2024
Response from Fiorela Richardson on Mar 20, 2024
Dear Vilisia,Greetings from the Sonesta Ocean PointWe regret to learn that we have missed the mark in exceeding some of your expectations. We have made detailed notes of your comments and feedback, and rest assure that the information has been relayed and actioned by the relevant departments.It was a pleasure to have you as our guest, and we look forward to welcoming you back soon.

4/10 Poor

Salvatore

Traveled with family
Disliked: Staff & service
They would not recognize our Expedia inline reservation as their reservation person went home before the Expedia ‘drop’. Made me wait 2 hours in the lobby until they agreed to rent 2 other rooms for full price on reserve credit card until next day when they finally figured out that they had received the Expedia reservation. Needlessly confusing and disappointing after a stressful day including a flight cancellation.
Stayed 1 night in Feb 2024
Response from Fiorela Richardson on Feb 25, 2024
Dear Salavatore,Greetings from the Sonesta Ocean PointWe regret to learn that we have missed the mark in exceeding some of your expectations. We have made detailed notes of your comments and feedback, and rest assure that the information has been relayed and actioned by the relevant departments.It was a pleasure to have you as our guest, and we look forward to welcoming you back soon.

8/10 Good

Donald

Stayed 4 nights in Feb 2024
Response from Fiorela Richardson on Mar 20, 2024
Dear Donald,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to welcome you again very soon.Sonesta Resorts Sint Maarten

8/10 Good

Shanola

Traveled with partner
Liked: Amenities
This is tough, but I know how much I read reviews when choosing a hotel so I want to give as much perspective as possible. #1 advice is pay the extra for a Rooftop butler suite! You will be more likely to have a positive experience. This should not be listed as a VIP access property, as the front desk staff, who I’ll just say was less than friendly, had no idea what we were talking about when we checked in. There were no perks! No early check in, no late check out, no upgrades! Not like any other VIP access hotel I’ve been to. The location for us was great, we love being near the airport, but IF you want silence, this is not the hotel for you. The food, especially for an all inclusive was surprisingly good! Azul had the best burgers and great service, like Juliette! She was great! Butlers Alex and Yannick were kind to, we didn’t really ask for much, but the little we did ask for was done and kindly. Now here is the downside… We did not personally experience this, but SEVERAL people who were staying at the same time did not have air condition in their rooms! They also reported dirty rooms, even found blood on supposedly cleaned sheets! The facility could use some upgrading. Front desk staff could use some coaching on being warm and welcoming. Hope this is helpful! We did love the location, OUR room was good, and food with premium alcohol was also a plus!
Stayed 3 nights in Feb 2024
Response from Fiorela Richardson on Feb 22, 2024
Dear Shanola,Greetings from the Sonesta Maho Beach Resort, Casino, and Spa.Thank you for taking the time to share your experience with us during your recent stay. We are thrilled to learn that you had a great stay with us at Sonesta Maho Beach Resort, Casino, and Spa. We appreciate your feedback as this enables us to improve our product and services provided. We appreciate the recognition of our hard work.It was a pleasure to have you as our guest, and we look forward to welcoming you back soon.

8/10 Good

Danielle

Liked: Cleanliness, staff & service
The swim up room was ok, but the water was cold. It wasnt very private from the next door neighbors or everyone walking by. We asked for the room to be decorated for our anniversary and it wasnt. The hotel staff was all very friendly and great. I dont know if the additional cost per night for the adults only is worth the extra 3 choices of restaurant's versus the standard Casino all inclusive stay restaurant's.
Stayed 5 nights in Feb 2024
Response from Fiorela Richardson on Feb 21, 2024
Dear Danielle,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to welcome you again very soon.Sonesta Resorts Sint Maarten

10/10 Excellent

Dina

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great all inclusive
Stayed 3 nights in Feb 2024
Response from Fiorela Richardson on Feb 21, 2024
Dear Dina,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to welcome you again very soon.Sonesta Resorts Sint Maarten

10/10 Excellent

Daniel

Traveled with partner
Excellent location. Staff is extremely friendly and attentive. Our second time staying and we will be back again.
Stayed 3 nights in Feb 2024
Response from Fiorela Richardson on Feb 17, 2024
Dear Daniel,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to welcome you again very soon.Sonesta Resorts Sint Maarten

6/10 Okay

William

Stayed 3 nights in Feb 2024
Response from Fiorela Richardson on Feb 17, 2024
Dear William,Greetings from the Sonesta Maho Beach Resort Casino and Spa. We regret to learn that we have missed the mark in exceeding some of your expectations. We appreciate your feedback as this enables us to improve our product and services provided. If you give us an opportunity to earn back your trust, we can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.It was a pleasure to have you as our guest, and we look forward to welcoming you back soon.

10/10 Excellent

Jennifer Carol

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a wonderful trip. Beautiful views with the beach steps away. All of the staff was wonderful.
Stayed 5 nights in Dec 2023
Response from Fiorela Richardson on Feb 8, 2024
Dear Jennifer Carol,Greetings from the Sonesta Ocean Point Resort.Thank you for taking the time to share your experience with us during your recent stay. We are thrilled to learn that you had an amazing stay with us at Sonesta Maho Beach Resort, Casino, and Spa. We appreciate the recognition of our hard work.It was a pleasure to have you as our guest, and we look forward to welcoming you back soon.