The hotel is very nice, and staff are friendly, helpful, and welcoming. The only thing I have 4 out of 5 because when I was checking our room and the bathroom has a bad smell. It seems it was not clean properly. It was bad. I have to spray with my perfume. Overall, the hotel is very nice, and very convenient, closed by to dining, shopping, Grand place and a walking distance from the Central Train station of Belgium.