Holiday Inn Grand Rapids Downtown, an IHG Hotel

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Indoor pool
Indoor pool
Balcony
Balcony

Overview of Holiday Inn Grand Rapids Downtown, an IHG Hotel

Holiday Inn Grand Rapids Downtown, an IHG Hotel

3 out of 5

4.1/5 Very Good

Guests rated this property 4.3/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Pet friendly
  • Air conditioning
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment
  • Temperature checks
310 Pearl Street NW, Grand Rapids, MI, 49504

Explore the area

  • Popular LocationDeVos Performance Hall5 min walk
  • Popular LocationVan Andel Arena11 min walk
  • Popular LocationWatermark Country Club12 min drive
  • AirportGrand Rapids, MI (GRR-Gerald R. Ford Intl.)21 min drive

Choose dates to view prices

About this area

Grand Rapids

Holiday Inn Grand Rapids Downtown, an IHG Hotel is located in Grand Rapids. Downtown Market is worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Public Museum of Grand Rapids and John Ball Zoo. Looking to enjoy an event or a game while in town? See what's happening at Van Andel Arena or LMCU Ballpark. With water skiing, windsurfing, and sailing nearby, you'll find plenty of adventures in the water. Guests appreciate the hotel's central location.

What's nearby

  • Gerald R. Ford Museum - 1 min walk
  • Public Museum of Grand Rapids - 1 min walk
  • DeVos Performance Hall - 5 min walk
  • Van Andel Arena - 11 min walk
  • Watermark Country Club - 12 min drive

Getting around

  • Grand Rapids Station - 20 min walk
  • Gerald R. Ford International Airport (GRR) - 15 min drive

Restaurants

  • Pearl Street Grill — 1 min walk
  • The Kitchen By Wolfgang Puck — 3 min walk
  • Mojo's Piano Bar — 6 min walk
  • Ruth's Chris Steak House — 6 min walk
  • The Bull's Head Tavern — 6 min walk

About this property

Holiday Inn Grand Rapids Downtown, an IHG Hotel

3-star hotel, walk to Public Museum of Grand Rapids
This smoke-free hotel features a restaurant, an indoor pool, and a 24-hour fitness center. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a spa tub, and a 24-hour business center are onsite. All 175 rooms provide conveniences like microwaves and coffee makers, plus free WiFi and TVs with cable channels. Other amenities available to guests include first-run movies, room service, and pillow menus.
Holiday Inn Grand Rapids Downtown, an IHG Hotel offers 175 accommodations with coffee/tea makers and complimentary weekday newspapers. A pillow menu is available. Televisions come with premium cable channels, first-run movies, and pay movies. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is offered daily and hypo-allergenic bedding can be requested.

An indoor pool and a spa tub are on site. Other recreational amenities include a 24-hour fitness center.

Children under 17 years old are not allowed in the swimming pool, fitness facility, or spa tub without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Clean Promise (IHG)
Follows industry cleaning and disinfection practices of SafeStay (AHLA - USA)

Social distancing

Contactless check-out
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks available for guests
Masks and gloves available
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, dinner, and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 6:30 AM–11:00 AM on weekdays and 7:00 AM–noon on weekends: USD 8.00-24.00 for adults and USD 3.89-3.89 for children
  • 1 restaurant
  • 1 bar
  • Room service available

Things to do

  • 24-hour fitness center
  • Bike parking
  • Indoor pool
  • Motorized watercraft
  • Shopping
  • Spa tub

Family friendly

  • Free cribs/infant beds
  • Indoor pool
  • Laundry facilities
  • Microwave
  • Mini-fridge

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Languages spoken

  • English
  • Spanish

Business services

  • 24-hour business center
  • Computer station
  • Conference space (1539 square feet)
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Accessible bathtub
  • Assistive listening devices available
  • Braille signage
  • Grab bar in bathtub
  • Grab bar in shower
  • Handrails in stairways
  • In-room accessibility (select rooms)
  • Lever door handles
  • Pool hoist on site
  • Roll-in shower (select rooms)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible business center
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs available on site

More

  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Free cribs/infant beds
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/tub combination

Entertainment

  • 55-inch TV
  • Cable channels
  • First-run movies
  • Pay movies
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Free newspapers (weekdays)
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone

Similar properties

See similar properties

Policies

Check-in

Check-in from 4:00 PM - 2:00 AM
Minimum check-in age - 21

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out

Special check-in instructions

This property doesn't offer after-hours check-in
Front desk staff will greet guests on arrival

Renovations and closures

The following facilities are closed on Sunday, Monday, Tuesday, Wednesday, and Thursday:
  • Indoor pool
  • Spa tub
The following facilities are closed on Friday and Saturday:
  • Indoor pool
  • Spa tub

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25 per accommodation, per night
Dogs welcome
2 per room
Pets cannot be left unattended
Service animals are exempt from fees
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per night
Free cribs (infant beds)

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: between USD 8.00 and USD 24.00 for adults, USD 3.89 and USD 3.89 for children (approximately)
  • Pet fee: USD 25 per accommodation, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts Visa, Mastercard, American Express, Discover, and JCB International; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and window guards

We should mention

Pool access available from 6 AM to 11 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section)
Children under 17 years old are not allowed in the swimming pool, fitness facility, or spa tub without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Grand Rapids Downtown Holiday Inn
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Holiday Inn Grand Rapids Downtown
Holiday Inn Grand Rapids Downtown, an IHG Hotel Hotel
Holiday Inn Grand Rapids Downtown, an IHG Hotel Grand Rapids

Frequently asked questions

Overall score and ratings

4.1

Very Good

Rating 5 - Excellent. 372 out of 982 reviews
5 - Excellent 38%
Rating 4 - Good. 397 out of 982 reviews
4 - Good 40%
Rating 3 - Okay. 148 out of 982 reviews
3 - Okay 15%
Rating 2 - Poor. 50 out of 982 reviews
2 - Poor 5%
Rating 1 - Terrible. 15 out of 982 reviews
1 - Terrible 2%

4.3/5

Cleanliness

4.3/5

Staff & service

4.0/5

Amenities

4.1/5

Property conditions & facilities

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had no issues at all. Kids loved the swimming pool and hot tub. Enjoyed being right downtown close to the river and just across the street from the Van Andel Museum.
Stayed 2 nights in Oct 2021

5/5 Excellent

Traveled with group
Liked: Cleanliness, staff & service
Lost my phone some one turned it in and the hotel staff found me gave back my phone
Stayed 2 nights in Oct 2021

5/5 Excellent

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for walking downtown
Stayed 1 night in Sep 2021

3/5 Okay

Traveled with family
Liked: Property conditions & facilities
Never checked -in. The show Frankie Valli & four season was cancelled. I tried to cancel my room thru expedia and was not able to do so. Got Capital One involved. I had purchase the Hotel Cancellation Insurance. Could not get any help from Expedia. Capital One has put a hold on any charges coming from Expedia. Very disappointed and will never use EXpedia again. Les Heidmous
Stayed 1 night in Sep 2021

4/5 Good

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great that it was walking distance to downtown plus it was free parking and a very good order. Staff was very friendly and let us check in early and check out late
Stayed 1 night in Aug 2021