5/5 Excellent
Eric
Traveled with family
Oct 18, 2021
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Oct 2021
Holiday Inn Grand Rapids Downtown, an IHG Hotel
Photo gallery for Holiday Inn Grand Rapids Downtown, an IHG Hotel
Overview of Holiday Inn Grand Rapids Downtown, an IHG Hotel
Holiday Inn Grand Rapids Downtown, an IHG Hotel
4.1/5 Very Good
Guests rated this property 4.3/5 for cleanliness.
Popular amenities
- Pool
- Free WiFi
- Parking included
- Pet friendly
- Air conditioning
- Restaurant
Cleaning and safety practices
- Cleaned with disinfectant
- Hand sanitizer provided
- Personal protective equipment
- Temperature checks
310 Pearl Street NW, Grand Rapids, MI, 49504
Explore the area
- DeVos Performance Hall5 min walk
- Van Andel Arena11 min walk
- Watermark Country Club12 min drive
- Grand Rapids, MI (GRR-Gerald R. Ford Intl.)21 min drive
Choose dates to view prices
About this area
Grand Rapids
Holiday Inn Grand Rapids Downtown, an IHG Hotel is located in Grand Rapids. Downtown Market is worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Public Museum of Grand Rapids and John Ball Zoo. Looking to enjoy an event or a game while in town? See what's happening at Van Andel Arena or LMCU Ballpark. With water skiing, windsurfing, and sailing nearby, you'll find plenty of adventures in the water. Guests appreciate the hotel's central location.
What's nearby
- Gerald R. Ford Museum - 1 min walk
- Public Museum of Grand Rapids - 1 min walk
- DeVos Performance Hall - 5 min walk
- Van Andel Arena - 11 min walk
- Watermark Country Club - 12 min drive
Getting around
- Grand Rapids Station - 20 min walk
- Gerald R. Ford International Airport (GRR) - 15 min drive
Restaurants
- Pearl Street Grill — 1 min walk
- The Kitchen By Wolfgang Puck — 3 min walk
- Mojo's Piano Bar — 6 min walk
- Ruth's Chris Steak House — 6 min walk
- The Bull's Head Tavern — 6 min walk
About this property
Cleaning and safety practices
Enhanced cleanliness measures
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Clean Promise (IHG)
Follows industry cleaning and disinfection practices of SafeStay (AHLA - USA)
Social distancing
Contactless check-out
Contactless room service is available
Safety measures
Personal protective equipment worn by staff
Temperature checks available for guests
Masks and gloves available
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, dinner, and through room service
This information is provided by our partners.
Property amenities
Internet
- Available in all rooms: Free WiFi
- Available in some public areas: Free WiFi
Parking and transportation
- Free self parking on site
- Wheelchair-accessible parking and van parking available
Food and drink
- Cooked-to-order breakfast available for a fee 6:30 AM–11:00 AM on weekdays and 7:00 AM–noon on weekends: USD 8.00-24.00 for adults and USD 3.89-3.89 for children
- 1 restaurant
- 1 bar
- Room service available
Things to do
- 24-hour fitness center
- Bike parking
- Indoor pool
- Motorized watercraft
- Shopping
- Spa tub
Family friendly
- Free cribs/infant beds
- Indoor pool
- Laundry facilities
- Microwave
- Mini-fridge
Conveniences
- ATM/banking services
- Ballroom
- Banquet hall
- Elevator
- Free newspapers in lobby
- Front-desk safe
- Gift shop/newsstand
Guest services
- 24-hour front desk
- Daily housekeeping
- Dry cleaning service
- Laundry facilities
- Luggage storage
- Multilingual staff
Languages spoken
- English
- Spanish
Business services
- 24-hour business center
- Computer station
- Conference space (1539 square feet)
- Meeting room
Accessibility
- If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Accessible bathroom (select rooms)
- Accessible bathtub
- Assistive listening devices available
- Braille signage
- Grab bar in bathtub
- Grab bar in shower
- Handrails in stairways
- In-room accessibility (select rooms)
- Lever door handles
- Pool hoist on site
- Roll-in shower (select rooms)
- Stair-free path to entrance
- Well-lit path to entrance
- Wheelchair-accessible bathroom vanity
- Wheelchair-accessible business center
- Wheelchair-accessible fitness center
- Wheelchair-accessible lounge
- Wheelchair-accessible parking
- Wheelchair-accessible path of travel
- Wheelchair-accessible path to elevator
- Wheelchair-accessible pool
- Wheelchair-accessible public washroom
- Wheelchair-accessible registration desk
- Wheelchair-accessible restaurant
- Wheelchair-accessible van parking
- Wheelchairs available on site
More
- Fireplace in lobby
- Smoke-free property
Room amenities
Bedroom
- Air conditioning (climate-controlled)
- Bed sheets
- Free cribs/infant beds
- Hypo-allergenic bedding
- Pillow menu
Bathroom
- Free toiletries
- Hair dryer
- Shower/tub combination
Entertainment
- 55-inch TV
- Cable channels
- First-run movies
- Pay movies
- Premium channels
Food and drink
- Coffee/tea maker
- Microwave
- Mini-fridge
More
- Connecting rooms available
- Desk
- Free local calls
- Free newspapers (weekdays)
- Iron/ironing board
- Laptop-friendly workspace
- Phone
Similar properties
See similar properties
Grand Rapids
3 star
Pool
Guest rating 4+
Hotel
Air conditioned
Business friendly
Policies
Check-in
Check-in from 4:00 PM - 2:00 AM
Minimum check-in age - 21
Check-out
Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out
Special check-in instructions
This property doesn't offer after-hours check-in
Front desk staff will greet guests on arrival
Renovations and closures
The following facilities are closed on Sunday, Monday, Tuesday, Wednesday, and Thursday:
- Indoor pool
- Spa tub
The following facilities are closed on Friday and Saturday:
- Indoor pool
- Spa tub
Access methods
Staffed front desk
Pets
Pets allowed for an extra charge of USD 25 per accommodation, per night
Dogs welcome
2 per room
Pets cannot be left unattended
Service animals are exempt from fees
Restrictions apply; for more information contact the property at the number on the booking confirmation
Children and extra beds
Children are welcome
Rollaway/extra beds are available for USD 10.0 per night
Free cribs (infant beds)
Property payment types
Important information
Optional extras
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
- Breakfast fee: between USD 8.00 and USD 24.00 for adults, USD 3.89 and USD 3.89 for children (approximately)
- Pet fee: USD 25 per accommodation, per night
- Service animals are exempt from fees
- Late check-out is available for a fee (subject to availability, amount varies)
- Rollaway bed fee: USD 10.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts Visa, Mastercard, American Express, Discover, and JCB International; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and window guards
We should mention
Pool access available from 6 AM to 11 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section)
Children under 17 years old are not allowed in the swimming pool, fitness facility, or spa tub without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)
Property is also known as
Grand Rapids Downtown Holiday Inn
Holiday Inn Grand Rapids Downtown
Holiday Inn Hotel Grand Rapids Downtown
Holiday Inn Grand Rapids Downtown Hotel
Holiday Inn Grand Rapids Downtown Hotel Grand Rapids
Hotel Holiday Inn Grand Rapids Downtown Grand Rapids
Grand Rapids Holiday Inn Grand Rapids Downtown Hotel
Hotel Holiday Inn Grand Rapids Downtown
Holiday Inn Grand Rapids Downtown Grand Rapids
Holiday Inn Hotel
Holiday Inn
Holiday Grand Rapids Downtown
Grand Rapids Downtown, An Ihg
Holiday Inn Grand Rapids Downtown
Holiday Inn Grand Rapids Downtown, an IHG Hotel Hotel
Holiday Inn Grand Rapids Downtown, an IHG Hotel Grand Rapids
Frequently asked questions
Overall score and ratings
4.1
Very Good
4.3/5
Cleanliness
4.3/5
Staff & service
4.0/5
Amenities
4.1/5
Property conditions & facilities
5/5 Excellent
Barbara
Traveled with group
Oct 5, 2021
Liked: Cleanliness, staff & service
Stayed 2 nights in Oct 2021
5/5 Excellent
Lee
Business traveler, Traveled with family
Oct 2, 2021
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2021
3/5 Okay
Lester
Traveled with family
Sep 12, 2021
Liked: Property conditions & facilities
Stayed 1 night in Sep 2021
4/5 Good
Verified traveler
Traveled with partner
Aug 17, 2021
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2021