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Holiday Inn Grand Rapids Downtown, an IHG Hotel

3.0 star property
Hotel with free parking, a short walk to DeVos Performance Hall

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your current months are August, 2024 and September, 2024.
August 2024
September 2024

Photo gallery for Holiday Inn Grand Rapids Downtown, an IHG Hotel

Property amenity
Exterior
Standard Room, 2 Queen Beds, City View | Hypo-allergenic bedding, desk, laptop workspace, blackout drapes
Exterior
Exterior

Reviews

8.8

Excellent

Popular amenities

  • Restaurant
  • Parking included
  • Breakfast available
  • Hot Tub
  • Room service
    Room serviceRoom service
  • Bar
    BarBar

Check-in time

4:00 PM

Check-out time

12:00 PM
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Room options

Standard Room, 1 King Bed, City View

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
TV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
  • 282 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Premium Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
TV
Hypo-allergenic bedding
Pillow menu
Sofa bed - king
  • 435 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Premium Room, 1 King Bed, Accessible (Communications)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
TV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
  • 282 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible (Communications)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
TV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
  • 275 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Accessible (Communication, Accessible Tub)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
TV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
  • 286 sq ft
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Accessible (Communication, Accessible Tub)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
TV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
  • 435 sq ft
  • Sleeps 2
  • 1 King Bed

Premium Room, 1 King Bed, Accessible (Communication, Accessible Tub)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
TV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
  • 435 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
TV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
  • Sleeps 2
  • 1 Double Bed OR 1 King Bed

Standard Room, 1 Queen Bed, Accessible (Communications, Roll-In Shower)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
TV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
  • 286 sq ft
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 1 Queen Bed, Accessible (Communication, Accessible Tub)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
TV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
  • 286 sq ft
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 2 Queen Beds

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
TV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
  • 275 sq ft
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
TV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
  • 275 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, City View

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
TV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
  • 275 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed (Mid Floor)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
TV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
  • 275 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Similar properties

About the neighborhood

Map
310 Pearl Street NW, Grand Rapids, MI, 49504

What's nearby

  • Gerald R. Ford Museum - 3 min walk
  • DeVos Performance Hall - 5 min walk
  • Van Andel Arena - 10 min walk
  • Downtown Market - 2 min drive
  • John Ball Zoo - 2 min drive

Getting around

  • Grand Rapids Station - 20 min walk
  • Gerald R. Ford International Airport (GRR) - 18 min drive

Restaurants

  • ‪Z's Bar & Restaurant - ‬5 min walk
  • ‪Barrio - ‬8 min walk
  • ‪The B.O.B. - ‬9 min walk
  • ‪Burger King - ‬3 min walk
  • ‪The Knickerbocker - ‬8 min walk

About this property

Holiday Inn Grand Rapids Downtown, an IHG Hotel

Hotel located in John Ball Park
Near DeVos Performance Hall and Van Andel Arena, Holiday Inn Grand Rapids Downtown, an IHG Hotel provides shopping on site, a garden, and dry cleaning/laundry services. Active travelers can enjoy cycling at this hotel. For some rest and relaxation, visit the spa tub. The on-site restaurant, Burger Theory​, offers breakfast, lunch, and dinner. In addition to a fireplace in the lobby and a bar, guests can connect to free in-room WiFi.
You'll also find perks like:
  • An indoor pool
  • Free self parking
  • Cooked-to-order breakfast (surcharge), bike rentals, and express check-out
  • A front-desk safe, a vending machine, and smoke-free premises
  • Guest reviews say great things the breakfast, central location, and helpful staff
Room features
All 175 rooms have comforts such as first-run movies and pillow menus, in addition to perks like laptop-friendly workspaces and air conditioning. Guest reviews highly rate the clean rooms at the property.
Extra amenities include:
  • Recycling, LED light bulbs, and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and shower/tub combinations
  • 55-inch TVs with premium channels and first-run movies
  • Wardrobes/closets, mini fridges, and microwaves

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Weekday cooked-to-order breakfast available 6:30 AM to noon for a fee: USD 8 to 24 for adults and USD 3.89 to 3.89 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Burger Theory​

Things to do

  • 24-hour gym
  • Bicycle rentals
  • Indoor pool
  • Personal motorized watercraft
  • Shopping
  • Spa tub

Family friendly

  • Free crib
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 1,263 square feet of conference space
  • 24-hour business center
  • 3 meeting rooms
  • Computer station

Outdoors

  • Garden
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar in bathtub
  • Grab bar in shower
  • Handrails in stairways
  • Lever door handles
  • Pool hoist on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 100% renewable energy
  • 7 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Fireplace in lobby
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch TV with premium cable channels
  • First-run movies
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 4:00 PM
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25 per accommodation, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total pets
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 8.00 to 24.00 for adults, and USD 3.89 to 3.89 for children
  • Pet fee: USD 25 per accommodation, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses a grey water recycling system
Safety features at this property include a fire extinguisher and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 17 years old are not allowed in the swimming pool, fitness facility, or spa tub without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Grand Rapids Downtown Holiday Inn
Holiday Inn Grand Rapids Downtown
Holiday Inn Hotel Grand Rapids Downtown
Holiday Inn Grand Rapids Downtown Hotel
Holiday Inn Grand Rapids Downtown Hotel Grand Rapids
Hotel Holiday Inn Grand Rapids Downtown Grand Rapids
Grand Rapids Holiday Inn Grand Rapids Downtown Hotel
Hotel Holiday Inn Grand Rapids Downtown
Holiday Inn Grand Rapids Downtown Grand Rapids
Holiday Inn Hotel
Holiday Inn
Holiday Grand Rapids Downtown

Frequently asked questions

Does Holiday Inn Grand Rapids Downtown, an IHG Hotel have a pool?

Yes, this property has an indoor pool. Pool access starts at 6 AM.

How much does it cost to stay at Holiday Inn Grand Rapids Downtown, an IHG Hotel?

As of Jul 27, 2024, prices found for a 1-night stay for 2 adults at Holiday Inn Grand Rapids Downtown, an IHG Hotel on Aug 4, 2024 start from $134.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Holiday Inn Grand Rapids Downtown, an IHG Hotel pet-friendly?

Yes, this hotel allows dogs (limit 2 total). There's a fee of USD 25 per accommodation, per night. Service animals are exempt from fees.

How much is parking at Holiday Inn Grand Rapids Downtown, an IHG Hotel?

Self parking is free at this property.

What time is check-in at Holiday Inn Grand Rapids Downtown, an IHG Hotel?

Check-in begins at 4:00 PM. After-hours check-in is not available.

What time is check-out at Holiday Inn Grand Rapids Downtown, an IHG Hotel?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is Holiday Inn Grand Rapids Downtown, an IHG Hotel located?

Located in John Ball Park, this hotel is within a 5-minute walk of Public Museum of Grand Rapids and DeVos Performance Hall. Van Andel Arena and Downtown Market are also within 1 mi (2 km). Grand Rapids Station is 20 minutes by foot.

Holiday Inn Grand Rapids Downtown, an IHG Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 574 out of 1003 reviews" "
Rating 8 - Good. 272 out of 1003 reviews" "
Rating 6 - Okay. 105 out of 1003 reviews" "
Rating 4 - Poor. 28 out of 1003 reviews" "
Rating 2 - Terrible. 24 out of 1003 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Courtney

Liked: Cleanliness, staff & service
Worst room layout we have EVER had! Nothing made sense, bright lights, sink was completely removed from toilet, unnecessary “counter” near bed and a lounge chair that was inaccessible. If you want to wash your hands after using the bathroom you have to turn on bright lights disturbing anyone sleeping! Ridiculous!
Stayed 1 night in Jun 2024

10/10 Excellent

Philip

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great for visiting G. Ford museum and downtown
Stayed 3 nights in Jul 2024

10/10 Excellent

Storm

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Decided to stay here after needing a place just for the night. After checking Air B&B and the other hotels in the area this was the cheapest without being rundown. I’m glad I stayed here as it’s conveniently located to downtown, the bed was very comfortable and we despite not asking for it we were given a handicap-able room which was nice and roomy. This will be my go to stay going forward.
Stayed 1 night in Jul 2024

10/10 Excellent

william

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only place we stay down here
Stayed 1 night in Jul 2024

10/10 Excellent

sharon

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Free parking ! Quick walk across bridge to downtown restaurants
Stayed 1 night in Jul 2024

10/10 Excellent

Elizabeth

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
-Great location. -Helpful and friendly staff. -Thoughtful gestures (e.g., make-up removing wipes).
Stayed 2 nights in Jul 2024

10/10 Excellent

Karrie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly and helpful!
Stayed 3 nights in Jul 2024

10/10 Excellent

Nora

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay for a concert. It’s a easy walk across the blue bridge for restaurants and music venues
Stayed 1 night in Jul 2024

8/10 Good

Jodi

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is not well insulated against outside noise.
Stayed 2 nights in Jul 2024

8/10 Good

Jodi

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the fact that you needed a key card to access elevators to guest floors. Gives a bit of added security.
Stayed 1 night in Jul 2024

8/10 Good

Shelley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

4/10 Poor

Benjamin, Ann Arbor

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The receptionists failed to notify me/us that the hotel would be largely inaccessible on the evening of my stay, Saturday, July 6, because of the fireworks. I protested this failure to the night manager who brushed me off, saying that she would report the matter to her supervisor who would call me on Monday. The supervisor has not done so. The failure is easily resolved: post a notice on the front desk that is easily seen by all registering. The young woman who registered me was very pleasant,helpful and competent. This is a management failture, not a single-employee failure.
Stayed 1 night in Jul 2024

10/10 Excellent

Emily

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They were really great, the staff checked in on us shortly after getting our rooms, we got to check in early and they even offered FREE bikes to use.
Stayed 1 night in Jun 2024

10/10 Excellent

JULIE

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was friendly and welcoming. Eooms were clean and spacious. I loved the bikes we could "check out" free of charge. The hotel is within a walkable distance to most of downtown. Ot was also wonderful having the hotel shuttle availabe for our group events. I will most definitely stay again the next time i have an event in Grand Rapids
Stayed 2 nights in Jun 2024

8/10 Good

Jacob

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2024

10/10 Excellent

Celia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

8/10 Good

Gerard

Liked: Cleanliness, staff & service
Stayed 1 night in Jun 2024

8/10 Good

Laura

Liked: Cleanliness, staff & service, property conditions & facilities

6/10 Okay

David

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was great. Even sent up a white noise machine to try and battle the loudness. The noise was crazy the 1st night. Thanks to the rain the 2nd was better. Location isn't bad due to just being across the river from downtown. Red head female housekeeping gold star! Very helpful! Wish I caught her name. Bathroom small.
Stayed 2 nights in Jun 2024

10/10 Excellent

Gladys

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff
Stayed 1 night in Jun 2024

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was my first time staying at this hotel and I saw a show last night at the Devos Centre ( Leanne Morgan). I liked the fact that the hotel had a shuttle bus that took us over there, and I had a really good breakfast this morning. thx Donna McCarthy Toronto
Stayed 1 night in Jun 2024

8/10 Good

Emanuel, Seymour

Stayed 1 night in Jun 2024

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities
This property was located near restaurants and other places we were going to within walking distance.
Stayed 1 night in Jun 2024

10/10 Excellent

carol

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very easy to get anywhere including walking
Stayed 4 nights in Jun 2024

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2024

General hotel information

Reasons to Book
Room Cleanliness & Property Cleanliness
Check-In Time
4:00 PM
Check-Out Time
12:00 PM
Star Rating
3.0