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Reviews of Lodges At Cresthaven

4 out of 5
Lodges At Cresthaven
3210 Lake Shore Dr, Lake George, NY

Reviews

9.2

Wonderful

Rating 10 - Excellent. 200 out of 278 reviews" "
Rating 8 - Good. 48 out of 278 reviews" "
Rating 6 - Okay. 15 out of 278 reviews" "
Rating 4 - Poor. 10 out of 278 reviews" "
Rating 2 - Terrible. 5 out of 278 reviews" "

9.6/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Jenn

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They exceeded my expectations beyond belief. I walked in the place was clean, neat and absolutely beautiful. The view was stunning from the lake. I’m not one to Usually leave a review, but I’m ready to book my next trip there overnight. Very pleased.
Stayed 1 night in Apr 2024

10/10 Excellent

Brittney

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a wonderful experience! Would defiantly stay here again!
Stayed 3 nights in Apr 2024

10/10 Excellent

Roberta

Traveled with family and small children
Liked: Cleanliness, property conditions & facilities
Great property but nothing open yet- pool and restaurant
Stayed 2 nights in Apr 2024

8/10 Good

Lisa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place to stay. Third weekend there within the past 4 weeks. First time I had any issues. They gave me the keys to a room that had people already staying there.
Stayed 2 nights in Apr 2024
Response from Lianna on Apr 7, 2024
Hello,Thank you for your feedback. We hope you will choose us when you visit Lake George in the future!

10/10 Excellent

Patrick

Traveled with family and small children
Top notch stay for my wife and 2 kids. Smooth check in
Stayed 1 night in Mar 2024
Response from Lianna on Apr 1, 2024
We are happy to hear you enjoyed your stay with us! We look forward to seeing you again in the future if you are in the Lake George area!

10/10 Excellent

Lisa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Lianna on Mar 17, 2024
Thank you for your feedback! We are happy to hear you enjoyed your stay!

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Lianna on Mar 17, 2024
Thank you for your feedback. We are happy to hear you enjoyed your stay!

10/10 Excellent

Cozy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Really nice property, even better than in the pictures. Great view of the lake from our room. Super clean and spacious. Would definitely stay here again.
Stayed 1 night in Mar 2024
Response from The Lodges at Cresthaven on Mar 10, 2024
Thank you for your feedback! We are happy to hear you enjoyed your stay!

10/10 Excellent

Tom

Stayed 1 night in Feb 2024

10/10 Excellent

Kaye, ALBANY

Liked: Cleanliness, staff & service, property conditions & facilities
unique decor, very clean. staff was professional and helpful
Stayed 1 night in Feb 2024
Response from The Lodges at Cresthaven on Mar 10, 2024
Thank you for the feedback, we are happy to hear you enjoyed your stay!

8/10 Good

Brandon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2024
Response from The Lodges at Cresthaven on Feb 14, 2024
Hello,We are happy to hear you enjoyed your stay!If you are ever back in Lake George, we hope you reach out and stay with us again!Thank you,Your Friends at The Lodges at Cresthaven

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Glen

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the view! Very nice accommodations. Indoor pool advertised like it was open, it was not. Only disappointment. We will definitely visit again.
Stayed 3 nights in Jan 2024

10/10 Excellent

Darren

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023

10/10 Excellent

Caroline

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful place I will definitely tell everyone about my experience!
Stayed 3 nights in Dec 2023

10/10 Excellent

anthony

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Off season so a lot of things closed or not available. Snowed overnight and poor help with getting out of property.
Stayed 2 nights in Nov 2023
Response from Front Desk on Nov 28, 2023
Thank you for your review and feedback!

10/10 Excellent

Aliaksandra

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
😇
Stayed 2 nights in Nov 2023
Response from The Lodges at Cresthaven on Nov 22, 2023
Thank you for your review! We greatly appreciate it!

10/10 Excellent

Joe

Stayed 1 night in Nov 2023
Response from The Lodges at Cresthaven on Nov 22, 2023
Thank you for your review! We greatly appreciate it!

8/10 Good

Beth

Traveled with group
Liked: Staff & service
Its ok
Stayed 1 night in Nov 2023
Response from The Lodges at Cresthaven on Nov 7, 2023
Thank you for your review! We greatly appreciate it! We are so happy to hear you enjoyed your stay with us! We hope to see you again soon!Your friends at,The Lodges at Cresthaven

10/10 Excellent

Catherine, Groton

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023
Response from The Lodges at Cresthaven on Nov 7, 2023
Thank you for your review! We greatly appreciate it! We are so happy to hear you enjoyed your stay with us! We hope to see you again soon!Your friends at,The Lodges at Cresthaven

10/10 Excellent

Mark

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff keeps up with the maintenance of the property. Very clean and loved the scenery especially with the lake.
Stayed 3 nights in Oct 2023
Response from The Lodges at Cresthaven on Nov 1, 2023
Thank you for your review! We greatly appreciate it! We hope to see you again soon!

10/10 Excellent

Colleen

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome view
Stayed 2 nights in Oct 2023
Response from The Lodges at Cresthaven on Oct 30, 2023
Thank you for your review! We greatly appreciate it!

10/10 Excellent

Barbara

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love The Lodges at Cresthaven! The lodges and the property are spotless and beautiful. We can't wait to go back.
Stayed 4 nights in Oct 2023
Response from The Lodges at Cresthaven on Oct 25, 2023
Thanks so much for your review! We greatly appreciate it! We look forward to seeing you again soon!Your friends at,The Lodges at Cresthaven

8/10 Good

Gary

Stayed 3 nights in Oct 2023
Response from The Lodges at Cresthaven on Nov 22, 2023
Thank you for your review! We greatly appreciate it!

8/10 Good

Stephen

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 4 nights in Oct 2023
Response from Front Desk on Oct 16, 2023
Thank you for your review! We greatly appreciate it! We hope to see you back soon! Your friends at,The Lodges at Cresthaven

10/10 Excellent

Jacquelyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023
Response from Front Desk on Oct 16, 2023
Thank you for your review! We greatly appreciate it! We hope to see you back soon! Your friends at,The Lodges at Cresthaven

2/10 Terrible

Manjit

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The room and views was very nice. However, not having staff after 6pm was a horrible decision. The room next to our room was partying until 3am and no staff was there to reinforce the rules of quiet time from 10pm to 7am.
Stayed 2 nights in Oct 2023
Response from Front Desk on Oct 16, 2023
Thank you for your review and feedback! We are terribly sorry to hear your issues during your stay. That is not typical for us. We will address your feedback with each department. Overall, we hope you were able to enjoy your time in Lake George! Your friends at,The Lodges at Cresthaven

10/10 Excellent

Robert

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2023
Response from Front Desk on Oct 4, 2023
Thank you for your review! We greatly appreciate it! We look forward to seeing you again!Your friends at,The Lodges at Cresthaven

10/10 Excellent

Thomas

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
One of the cleanest/most modern hotels we’ve found on the lake. We love the rooms. Having a full kitchen and in room laundry is great. Amenities are pretty good. The kids love the heated pool, playground, game room (though there’s not much there) and beach. The place is also literally minutes to town and ten minutes to Bolton. That said, it’s starting to show it’s age. The dishwashers are old basic models, the stainless refrigerators are dented. Some of the wooden playground equipment is starting to deteriorate. Their were some deck boards you could see (not on our deck but others) in obvious need of replacement. Last time we stayed we had loose tiles on the deck. The carpet was frayed in some spots. I saw some patio furniture that was pretty beat. The rocks around the pool are starting to come loose. The pool itself is a very rough texture in need of marble dusting. The restaurant on site is only open limited days. One of those days it was supposed to be open it was closed for a wedding which wasn’t ideal. It’s a great resort in better shape with nicer rooms and amenities than most. You certainly pay a premium for it but it’s worth it. However if management doesn’t keep on top of the place I can see it slowly going downhill like a lot of the older resorts.
Stayed 3 nights in Sep 2023
Response from Front Desk on Oct 2, 2023
Thank you for your review and feedback! We greatly appreciate it! Your friends at,The Lodges at Cresthaven

10/10 Excellent

harold

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
view and sense of peace
Stayed 1 night in Sep 2023
Response from Front Desk on Sep 22, 2023
Thank you for your review! We greatly appreciate it! Your friends at,The Lodges at Cresthaven

10/10 Excellent

Carl, Millstone

Liked: Cleanliness, staff & service, property conditions & facilities
As described
Stayed 3 nights in Sep 2023
Response from Front Desk on Sep 22, 2023
Thank you for your review! We greatly appreciate it! Your friends at,The Lodges at Cresthaven

8/10 Good

Eileen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Front Desk on Sep 19, 2023
Thank you for your review! We greatly appreciate it! We hope to see you again soon!

10/10 Excellent

Hanna

Traveled with family
The most beautiful place in this area!!!
Stayed 3 nights in Sep 2023
Response from Front Desk on Sep 19, 2023
Thank you for your review! We greatly appreciate it! We hope to see you again soon!

10/10 Excellent

Alesia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property with beautiful views of Lake George. Loved the pool! Log cabin decor is very attractive.
Stayed 3 nights in Sep 2023
Response from Front Desk on Sep 19, 2023
Thank you for your review! We greatly appreciate it! We hope to see you again soon!

8/10 Good

James

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
The beach was not as nice as pictured. Tub is high and was difficult for my wife to get in and out of the shower. The bed was also difficult to get into as it was extremely high. They make you take your own trash to the dumpster. This is not acceptable when you are renting a room for two nights.
Stayed 2 nights in Sep 2023
Response from Front Desk on Sep 19, 2023
Thank you for your review! We greatly appreciate it! We hope to see you again soon!

10/10 Excellent

MOHAMMAD, bronx

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful
Stayed 2 nights in Aug 2023
Response from Front Desk on Sep 19, 2023
Thank you for your review! We greatly appreciate it! We hope to see you again soon!

10/10 Excellent

Nicole

Stayed 3 nights in Aug 2023
Response from Front Desk on Sep 19, 2023
Thank you for your review! We greatly appreciate it! We hope to see you again soon!

8/10 Good

Tanvir

Liked: Cleanliness, property conditions & facilities
Its a very beautiful resort. But needs more light around the area at night. It becomes really dark. And checkout time should be 11am or 12pm. 10am is very early. Besides that its very very beautiful. 10/10 for it.
Stayed 2 nights in Aug 2023
Response from Front Desk on Aug 16, 2023
Thank you for your review and feedback! We greatly appreciate it! Your friends at,The Lodges at Cresthaven

10/10 Excellent

Paola

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2023
Response from Front Desk on Aug 16, 2023
Thank you for your review! We greatly appreciate it! Your friends at,The Lodges at Cresthaven

10/10 Excellent

barbara

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great resort however booked lake view and we got unit on the 1st floor where you can’t see lake that much. That should be announced as partial view for less money. Overall we loved the area and the resort
Stayed 1 night in Jun 2023
Response from Front Desk on Aug 16, 2023
Thank you for your review! We greatly appreciate it! Your friends at,The Lodges at Cresthaven

10/10 Excellent

Rain

Stayed 2 nights in Jun 2023
Response from Front Desk on Aug 16, 2023
Thank you for your review! We greatly appreciate it! Your friends at,The Lodges at Cresthaven

8/10 Good

Marjorie

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful property. It was my first time staying at thiss lodge & I loved it
Stayed 1 night in Jun 2023
Response from Fron on Aug 16, 2023
Thank you for your review! We greatly appreciate it! Your friends at,The Lodges at Cresthaven

10/10 Excellent

Nicholas

Stayed 3 nights in Jun 2023
Response from Front Desk on Aug 16, 2023
Thank you for your review! We greatly appreciate it! Your friends at,The Lodges at Cresthaven

10/10 Excellent

Deborah

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
I have been coming here for years and happy to get at least one night in on this trip wish I could stayed longer.
Stayed 1 night in Jun 2023

10/10 Excellent

Leonardo

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely
Stayed 3 nights in May 2023

10/10 Excellent

Rehna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2023

6/10 Okay

sara

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Views of lake great. Poor noise insulation between rooms.
Stayed 3 nights in May 2023

4/10 Poor

Verified traveler

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
Nice property; wrong description on hotels.com
The property was really nice, but the description on hotels.com was flat out wrong. We were told there's 1 bedroom, but it happened to be 1 room total. 1 bedroom means 1 common area + 1 bedroom -- and that wasn't the case. The pictures shown of the room was also not correct. I'd recommend the property, but don't book via hotels.com
Stayed 3 nights in May 2023

8/10 Good

Cathy, Somerset

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2023

10/10 Excellent

Carolyn

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This was our second time and it didn't disappoint. The property is beautifully maintained and we enjoyed sitting by the outdoor fireplace, in the hot tub inside the grotto, playing ping pong on the beach and swimming in the heated pool. Looking forward to going there again.
Stayed 3 nights in May 2023