Outdoor pool, sun loungers
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Reviews of Bitzaro Palace Hotel - All inclusive

3 out of 5
Bitzaro Palace Hotel - All inclusive
Kalamaki, Zakynthos

Reviews

8.8

Excellent

Rating 10 - Excellent. 13 out of 21 reviews" "
Rating 8 - Good. 4 out of 21 reviews" "
Rating 6 - Okay. 3 out of 21 reviews" "
Rating 4 - Poor. 1 out of 21 reviews" "
Rating 2 - Terrible. 0 out of 21 reviews" "

8.8/10

Cleanliness

9.2/10

Staff & service

6.4/10

Amenities

8.4/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

4/10 Poor

Karen, London

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2023

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2023

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful staff - helpful, efficient and hardworking. the hotel is clearly very well managed.
Stayed 7 nights in Oct 2019

6/10 Okay

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
Very basic facilities, dated, TV for English speaking was very poor
Stayed 7 nights in Jul 2019

6/10 Okay

MAREK, London

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I liked the snack bar option, interesting animations just a pity that so rare. I was irritated by mosquitoes in the room. Kitchen poor with fresh vegetables and fruits, fresh fish and seafood. Frendly hotel service.Clean rooms with a nice balcony.
Stayed 5 nights in Jun 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in May 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff is amazing. Go out of their way to make your stay comfortable.
Stayed 2 nights in Oct 2018

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Oct 2018

6/10 Okay

Valo, Heysham

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Getting A Little Tired
Food and the rooms are very good. Staff very friendly. Good location and close to beach. Pool area in need of refurbishment, decking should be removed, sunbeds old and wooden no cushions for a 4 star? poolside toilets in need of major overall. Rooms have original sliding patio doors and wooden shutters. Its classed as a 4 star but at this moment in time is 2-3 star.
Stayed 7 nights in Sep 2017

10/10 Excellent

Verified traveler

Liked: Staff & service, property conditions & facilities
Nice clean hotel
Very good experience, great facilities, staff were friendly and welcoming, nice big pool and children pool as well. Restaurant had good menu choices each day, highly enjoyed our stay at this hotel
Stayed 7 nights in Aug 2017

10/10 Excellent

Kay, Hampshire England

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One of the Best Holidays Ever
After a little hic-cup on arrival (6am) we have had a relaxing wonderful holiday - the Hotel is well laid out and spotlessly clean - Staff could not be more friendly and helpful - Food amazing so much choice and all freshly prepared. Will be returning as soon as possible.
Stayed 9 nights in Jul 2017

10/10 Excellent

Neil, Devon UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great hotel
A short, 500 Meter flat walk to the best part of Laganas beach, but if you re looking for turtles come earlier in the year. The reception staff were brilliant. The rooms were a good size with good, hot showers. A quiet hotel even though it was quite full, in a quiet resort. Just what we wanted, all boxes ticked for us. Food was good but maybe not what the brochure said! If you are looking for evening entertainment then this is probably not for you. Having hired a couple of motorbikes for a couple of days to get out and see some of the rest of the island, I can honestly say this was by far the cleanest resort we saw with the best beach. Laganas beach had quite a lot of litter. Argassi beach had a lot of hotel frontage.
View from our room

10/10 Excellent

Oliver

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Unser Aufenthalt in diesem Hotel war einfach großartig! Das Hotel selbst ist modern renoviert und hat ein besonderes Flair. Obwohl die Zimmer etwas kleiner waren, waren sie sehr sauber und komfortabel. Das Hotelpersonal war das freundlichste - man konnte sofort eine Verbindung zu ihnen aufbauen. Die Atmosphäre im Hotel war ebenfalls hervorragend. Es gab hauptsächlich Engländer und Holländer als Urlauber, was zu einer angenehmen Mischung führte. Der Poolbereich war ebenfalls fantastisch. Es gab bequeme Sitzsäcke und angenehme Musik, die für eine entspannte Atmosphäre sorgten. Egal zu welcher Tageszeit, es gab immer genügend Liegeplätze im Garten des Hotels, sodass man sich jederzeit zurücklehnen und die Sonne genießen konnte. Das Buffet im Hotelrestaurant war abwechslungsreich und bot eine Mischung aus lokalen Gerichten und kontinentalen Speisen. Das Beste daran war, dass man zu jeder Zeit All-inclusive Essen und Trinken genießen konnte, ohne Einschränkungen. Wir hatten das Glück, auf die wunderbare Petra zu treffen, eine deutschsprachige Mitarbeiterin an der Rezeption. Sie war äußerst hilfsbereit und gab uns viele wertvolle Tipps für Ausflüge und schöne Orte. Sie hatte uns auch über das Hotel ein günstiges Mietauto gebucht, das zum Buchungstag direkt zum Hotel gebracht und zum Ende der Buchung wieder abgeholt wurde. Es war absolut unkompliziert und ermöglichte es uns, die wunderschöne Insel selbstständig zu erkunden.
Response from Christina L. on Jun 8, 2023
Dear Oliver, thank you so much for taking the time to share your feedback. We are delighted to hear thha you enjoyed your stay in our hotel.Thank you for choosing hour hotel. It was a pleasure to have you as our guest. Warmest regards, Chtistina

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ein tolles Hotel mit überschaubarer Gästezahl und einer tollen Atmosphäre und schönem Design. Alle Mitarbeiter waren sehr freundlich, nett und hilfsbereit. Das Essen war vielfältig und sehr abweschlungsreich und lecker. Etwas mehr frischen Fisch hätte ich mir gewünscht und leckerere Weine. Auf dem Balkon hätte ich mir eine dezente Möglichkeit zum Trocknen der nassen Badewäsche gewünscht. Der Minikühlschrank funktionierte nicht.
Stayed 14 nights in Aug 2019

10/10 Excellent

Luca

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ottima posizione. A cinque minuti di taxi dall'aeroporto e a due passi dalla spiaggia e da Kalamaki. Personale sempre disponibile e cordiale. Ottimo buffet. Camere spaziose e confortevoli. Wi-fi gratuito in tutta la struttura. Musica live dopo cena. Atmosfera rilassata e ideale per coppie in cerca di relax.
Stayed 7 nights in Jun 2019

8/10 Good

Giorgio

Liked: Staff & service, property conditions & facilities, room comfort
Mare, sole, relax
Ambiente rilassante, con spazi comuni ampi in grado di trovare posto per tutti nonostante l'accesso agli sdrai della piscina sia una "guerra" visto che gli ospiti disattendono l'invito dei gestori a non occuparli prima delle 9 (la gestione dovrebbe mostrarsi più rigida nel rispetto delle regole imposte) Cucina del ristorante curata, con il giusto mix tra cucina greca ed europea. Meno brillante il bar nella gestione dei cocktail. Personale cordiale e pronto a cercare di soddisfare qualunque richiesta
Stayed 8 nights in Jul 2019

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Sep 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Aug 2018

8/10 Good

Christian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
zante in famiglia
io mia moglie e mia figlia di quasi 4 anni abbiamo soggiornato in questa struttura a inizio agosto. struttura ben tenuta, camere nuove e spaziose (con aria condizionata e balconcino). servizio di all inclusive molto buono con possibilità di mangiare e bere a ogni ora. ristorante a buffet con colazione molto varia, pranzo e cena sempre con nuove proposte. Fantastica la serata greca con cibo tipico. unica pecca poco pochissimo pesce.
Stayed 7 nights in Jul 2018

10/10 Excellent

Andrea, Milano

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Splendido hotel
giugno 2018. Meta: Zante. io e la mia fidanzata abbiamo cominciato a cercare hotel dove ci fossero commenti italiani positivi riguardanti cibo e pulizia E abbiamo trovato questo hotel! Hotel impeccabile, pulitissimo personale molto cordiale anche se non parlava italiano. le camere sono ben tenute, con aria condizionata e bagno privato con vasca. nella formula all inclusive È compresa qualunque cosa a partire dai pasti per finire al bar con birra cocktail acqua e quant'altro. L'albergo si trova in una posizione molto tranquilla vicino alla spiaggia di Kalamaki, ad un paio di chilometri da Laganas ( località conosciuta per pub e discoteche ). il cibo è molto buono, la colazione intercontinentale invece pranzo e cena cucina greca; Per chi non conoscesse la cucina greca posso assicurare che è abbastanza simile a quella italiana ed assolutamente buonissima! Credo proprio ci ritorneremo perché è stata una vacanza indimenticabile!!
Stayed 7 nights in Jun 2018

10/10 Excellent

Jonathan, Utrecht

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, great pool and exceptionally good food
It was our first time to Greece and actually it became our best holiday so far! The hotel and surroundings are beautiful and well maintained. The room was a little outdated, but not anything to worry about at all. There is a daily cleaning service. The pool is big enough for a full occupation and there are sunbeds directly at the pool side, but also between the trees on the grass near the pool. Next to that also various terraces, so always enough room to sit around. We rented a car during the stay and went on several trips around the island. You can certainly choose not to, one of the greatest beaches of the island Zakynthos is a walk from the hotel. If you're an early bird you could even spot some turtles! All the staff was really nice and everybody speaks English very very well. But the best surprise was the food: such great taste, good combinations and so many different tasty dishes. Every day there was so much to choose from which was delicious and huge variation throughout the week. Varies from meat dishes, fresh salads, veggie dishes and all fresh and tasty. The all-in offer is really all-in, you can have food and drinks throughout the day, fresh and tasty!
Stayed 7 nights in Aug 2017