needs a better maintenance
Posted Jun 2, 2014
Unfortunately they were in the need to move me 4 times to different rooms because each one has some malfunctions, either on the bathrooms or air conditioners.
In the first one, the sink faucet did have hot water, the shower faucet make a terrible noise every time used, like if it was loose, the towel rod was broken and they didn't take out the broken brackets and they were all rusty and dangerous, the air conditioner on the second night start leaking water on the night table.
the second one, the sink faucet was totally loose and the air conditioner in the night start leaking water too and the hot water took almost 10 minutes to came out.
the third one was the worst because the toilet was so loose that it turns like 1 1/2" , so I can't used any more, so they gave me another room next day.
the last room was much better, it was a double suite and in the beginning looks very nice, until I have to use the sink, it does not have hot water either! and later in the night, the air conditioner start dripping water like the others.
There are somethings I want to mention and is that all of the tile-bathrooms are dirty, they have a lot of soap on it, the bathrooms rods are rusty and also the shower curtains are in very bad shape, also the main stars smell a lot dirty and humidity.
The Hotel has a good appearance and looks clean, the service from the employees was very good, but it needs a lot of improvements to provide a better service and comfort for the costumers.