Dear Heriberto,Thank you very much for sharing this information with us, it is really helpful when implementing the adequate measures.We always kindly recommend our guests not to hesitate to let our team know if something is not exactly right. Please accept our apologies for any discomfort.As we strongly believe that our guests come first, it is truly saddening to learn we were not able to provide the best experience.Nevertheless, we will take note of your observations for future arrangements.Best Regards,Hotel Riu Plaza GuadalajaraOnline Reputation Manager

Dear Hortencia,We greatly appreciate your positive feedback. Receiving you in our facilities has been a real privilege. It fills us with joy to know that your experience with us was so rewarding. We sincerely hope to have the opportunity to host you again on numerous occasions.Yours faithfully,Hotel Riu Plaza GuadalajaraOnline Reputation Manager

Dear Tihomir,We definitely have the best guests. Thank you very much for your kind feedback, also on behalf of our lovely staff. It is very pleasing to read that you enjoyed your holiday. We hope to see you again! Kindest Greetings, Hotel Riu Plaza GuadalajaraOnline Reputation Manager

Estimado/a Salvador,Le agradecemos este fantástico comentario. Es maravilloso saber que disfrutó tanto de su estancia con nosotros.Esperamos volver a alojarles pronto.Saludos,Hotel Riu Plaza GuadalajaraOnline Reputation Manager

Dear Oswaldo,Thank you very much for leaving your valuable feedback.Your positive ratings are very welcome, since our staff do their best to make our guests’ stay as pleasant as possible.We look forward to your next visit, Oswaldo.Kindest Regards!Hotel Riu Plaza GuadalajaraOnline Reputation Manager

Dear Luis,Thank you for taking the time to write such a good review of our hotel. It was a pleasure to host you and we look forward to welcoming you back very soon.We wish you all the best,Yours faithfully,Hotel Riu Plaza GuadalajaraOnline Reputation Manager

Dear Victoria,We are so grateful to read that you gave us the opportunity to prove that all the positive reviews that we have, are based on the reality of our hotel and the result of the work of our lovely staff.Wishing to host you again very soon, Victoria!Kindest wishes,Hotel Riu Plaza GuadalajaraOnline Reputation Manager

Dear Patricia,We are very pleased to hear that we lived up to your wishes in terms of the points you have made.We hope that you will come back to enjoy your stay with us very soon.We look forward to welcoming you!Yours faithfully,Hotel Riu Plaza GuadalajaraOnline Reputation Manager

Apreciada Jackeline,Nos ha sido muy grato leer sus amables observaciones y saber, que ha valorado de forma tan positiva distintos aspectos del hotel que han contribuido a que su experiencia, haya sido realmente muy buena.Deseamos, que pronto, vuelva a visitarnos y poder ofrecerle una nueva e inolvidable experiencia entre nosotros.¡Le esperamos!Cordialmente, Hotel Riu Plaza GuadalajaraOnline Reputation Manager

Dear Oscar,Your compliment is very much appreciated, our reward is your kind review with the confirmation of a job well done. Thank you very much, Oscar!We will continue to work in order to improve our services, we would love to welcome you again soon.And we wish you a lovely day!Kindest wishes,Hotel Riu Plaza GuadalajaraOnline Reputation Manager

Apreciada Valeria,Gracias por su comentario.Permita que le comentemos que nos sorprenden sus palabras y, si considera que hubo algún inconveniente con su reserva, permita que le comentemos que, con la información que nos brinda y, a través de este canal, no nos es posible asistirle.Por ello le sugerimos, que se ponga en contacto con el canal a través del cual formalizó usted su reserva.Cordialmente, Hotel Riu Plaza GuadalajaraOnline Reputation Manager

Apreciado Marcelo,Nos sentimos muy agradecidos por su valoración tan positiva. Es un placer para nosotros saber que cumplimos con sus expectativas y que los aspectos que ha valorado fueron de su completo agrado durante su estancia.Esperamos darle la bienvenida nuevamente muy pronto.Cordialmente, Hotel Riu Plaza GuadalajaraOnline Reputation Manager

Dear Bianca,Thank you for your great review. We are really glad to learn that you enjoyed your experience during your stay at our Hotel Riu Plaza Guadalajara! We would be delighted to welcome you back in a near occasion.Have a lovely day, Hotel Riu Plaza GuadalajaraOnline Reputation Manager

Dear Yolanda,Thank you very much for your review.We are very happy that you had a great holiday with us!We look forward to welcoming you again soon, in one of our facilities.With our best wishes, we remain at your entire disposal.Yours faithfully,Hotel Riu Plaza GuadalajaraOnline Reputation Manager

Dear Brian,Thank you very much for your words and your positive evaluation.We are very happy to know that you left with such pleasant feelings and we hope to welcome you again soon.Best regards,Hotel Riu Plaza GuadalajaraOnline Reputation Manager

Dear Leonel,Thank you for sharing your feedback with us. We are very concerned to learn of your inconveniences during your stay, as we want all of our guests to experience some care-free and safe holidays while staying with us. We pride ourselves with providing memorable times to all our guests, and your review surely does not reflect the standards of our brand and the service we strive to deliver.Your comments will be shared with our team to study to take corrective measures where necessary as we hope to have the opportunity to welcome you soon again so that we can provide a better experience.Respectfully,Hotel Riu Plaza GuadalajaraOnline Reputation Manager

Dear Edward,Thank you very much for your positive review! We are very happy to read that we lived up to your wishes and we hope that you will come back very soon and we can share another great experience. Have a great day,Hotel Riu Plaza GuadalajaraOnline Reputation Manager

Dear Kamal,Thank you for taking the time to provide us your feedback on your stay at our property.We are truly sorry to read of your dissatisfaction and we never wish for our guests feel any discomfort.We have noted your review to ensure we can work on improving our service delivery and offerings at the hotel accordingly. Best Regards,Hotel Riu Plaza GuadalajaraOnline Reputation Manager

Dear Raymond,Thank you for taking the time to write a great review of our hotel. It was our pleasure hosting you. We are looking forward to welcoming you again very soon!We wish you all the best,Hotel Riu Plaza GuadalajaraOnline Reputation Manager

Dear Alejandro,As we pride ourselves on providing great service, we are sorry to read that your stay was not fully satisfactory and that your experience was not what you expected. Please accept our apologies for any discomfort.We have shared your feedback with our team, with the purpose of improving our services and we do hope that you will visit us again.Best Regards,Hotel Riu Plaza GuadalajaraOnline Reputation Manager

Dear Robert Marc,Thank you for your feedback, Please allow us to comment that we are completely surprised by your words.We would have been delighted to be able to provide you with direct assistance during your stay through our dedicated housekeeping team, whose priority is to actively contribute to the comfort of our guests.We want you to know that we have noted your comments and will discuss them with the relevant departments in order to continue our process of continuous improvement.We would welcome the opportunity to welcome you back to one of our facilities so that we can present you with the wonderful experience that we are accustomed to delivering 100% satisfaction.Yours faithfully,Hotel Riu Plaza GuadalajaraOnline Reputation Manager

Dear Raymond,We are thrilled to know you enjoyed your stay.Thank you very much for being our guest.Have a beautiful day, Raymond!Wishing to see you again very soon.Caring Regards,Hotel Riu Plaza GuadalajaraOnline Reputation Manager

Dear Fidencio,We are very pleased to have read your compliments and to know that you have rated so favourably various aspects of the hotel that have contributed significantly to your exceptional experience.We sincerely hope that you will visit us again soon, to provide you with another unforgettable experience at our establishment.We look forward to your visit.Yours faithfully,Hotel Riu Plaza GuadalajaraOnline Reputation Manager

Dear George,Thank you for your great review and for spending time with us at the Hotel Riu Plaza Guadalajara.We're delighted we were able to live up to the expectations you had of us.It would be great to welcome you soon again! Until then, we wish you all the best.Hotel Riu Plaza GuadalajaraOnline Reputation Manager

Dear Zaida,Thank you for your great review. We are really glad to learn that you enjoyed your experience during your stay at our Hotel Riu Plaza Guadalajara! We would be delighted to welcome you back in a near occasion.Have a lovely day, Hotel Riu Plaza GuadalajaraOnline Reputation Manager

Dear Jesús,Your fabulous ratings are very welcome, since our staff do their best to make our guests’ stay as pleasant as possible.We will pass on your great evaluation to our beautiful staff!Thank you very much.Wishing you a beautiful day, Jesús.Caring Regards,Hotel Riu Plaza GuadalajaraOnline Reputation Manager

Dear Francisco,We are thrilled your time with us was good.We endeavour to go above and beyond to ensure our guests have a memorable experience. Thank you very much!Hoping you visit us again very soon, Francisco.Warmest Greetings!Hotel Riu Plaza GuadalajaraOnline Reputation Manager

Dear Argelia,We are delighted to read your kind remarks about our hotel. We strive to make all of our guests feel welcome and relaxed during their time with us, therefore, we are very grateful for your fantastic feedback.Thank you very much!Looking forward to your next visit.Warmest Regards,Hotel Riu Plaza GuadalajaraOnline Reputation Manager