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Expedia Verified Reviews
Exceptional!
4.7 of 5 guest rating
Room type Options Nightly price Book
Deluxe Room, 1 King Bed
Room with view
646 square feet
1 King Bed
(Extra beds available: Crib)
Room sleeps 2 guests
(up to 2 children)
Select dates to see price
Other room types
Premier Suite, 1 King Bed (Club)
Room with view
1292 square feet
1 King Bed
(Extra beds available: Crib)
Room sleeps 2 guests
(up to 2 children)
Select dates to see price
Executive Suite, 1 King Bed (Club)
Room with view
1163 square feet
1 King Bed
(Extra beds available: Crib)
Room sleeps 2 guests
(up to 2 children)
Select dates to see price
Club Deluxe, Twin Room
Room with view
646 square feet
2 Twin Beds
(Extra beds available: Crib)
Room sleeps 2 guests
(up to 2 children)
Select dates to see price
Club Deluxe, Room, 1 King Bed
Room with view
646 square feet
1 King Bed
(Extra beds available: Crib)
Room sleeps 2 guests
(up to 2 children)
Select dates to see price
Mandarin, Club Room, 1 King Bed
Room with view
753 square feet
1 King Bed
(Extra beds available: Crib)
Room sleeps 2 guests
(up to 2 children)
Select dates to see price
Deluxe Twin Room
Room with view
646 square feet
2 Twin Beds
(Extra beds available: Crib)
Room sleeps 2 guests
(up to 2 children)
Select dates to see price
Executive Suite, 1 King Bed
Room with view
1163 square feet
1 King Bed
(Extra beds available: Crib)
Room sleeps 2 guests
(up to 2 children)
Select dates to see price
Premier Suite, 1 King Bed
Room with view
1292 square feet
1 King Bed
(Extra beds available: Crib)
Room sleeps 2 guests
(up to 2 children)
Select dates to see price
Mandarin, Room, 1 King Bed
Room with view
753 square feet
1 King Bed
(Extra beds available: Crib)
Room sleeps 2 guests
(up to 2 children)
Select dates to see price

Get an overview of this hotel
Family-friendly Guangzhou hotel in Tianhe with 3 restaurants

Popular property highlights

Free self parking
Pets allowed
Outdoor pool
Business center
Laundry facilities

Location

This family-friendly hotel is located in the city center, within 1 mi (2 km) of Grandview Mall, Tianhe Stadium, and CITIC Plaza. Canton Tower is 2.6 mi (4.2 km) away. Shipaiqiao Station is only a 2-minute walk and Tianhe Sports Center Station is 10 minutes.

Hotel Features

Along with 3 restaurants, this hotel has a full-service spa and an outdoor pool. Free self parking and free train station pick-up are also provided. Other amenities include 2 bars/lounges, a health club, and a poolside bar.

Room Amenities

All 263 rooms offer thoughtful touches like pillow menus and bathrobes, as well as comforts such as premium bedding and down comforters. MP3 docks and 24-hour room service are standard, as are LCD TVs with satellite channels.

Languages Spoken

  • English

Show all languages

Hotel Amenities

Hotel Amenities

In addition to a full-service spa, Mandarin Oriental Guangzhou features an outdoor pool and a health club. Dining is available at one of the hotel's 3 restaurants and guests can grab coffee at the coffee shop/café. Guests can unwind with a drink at one of the hotel's bars, which include 2 bars/lounges and a poolside bar. A computer station is located on site and wired and wireless Internet access is available for a surcharge.

A business center is on site at this 5-star property. Event facilities measure 18722 square feet (1740 square meters). This luxury hotel also offers a children's pool, a steam room, and spa services. Complimentary self parking is available on site.

Mandarin Oriental Guangzhou has designated areas for smoking.

  • Barbecue grill(s)
  • Express check-in
  • Library
  • Picnic area
  • Number of bars/lounges - 2
  • Full-service spa
  • 24-hour front desk
  • Poolside bar
  • Business center
  • Spa treatment room(s)
  • Express check-out
  • Tours/ticket assistance
  • Meeting rooms
  • Coffee shop or café
  • Free self parking
  • Dry cleaning/laundry service
  • Pool sun loungers
  • Steam room
  • WiFi (surcharge)
  • Babysitting or childcare (surcharge)
  • Health club
  • Outdoor pool
  • Computer station
  • Wired Internet access - surcharge
  • Swimming pool
  • Children's pool
  • Safe-deposit box at front desk
  • Conference space size (meters) - 1740
  • Spa services on site
  • Terrace
  • Luggage storage
  • Breakfast available (surcharge)
  • Number of restaurants - 3
  • Concierge services
  • Conference space size (feet) - 18722
  • Designated smoking areas
  • Free train station pickup
  • Reception hall
  • Laundry facilities
  • Total number of rooms - 263
  • 24-hour fitness facilities
  • Wedding services
  • Garden
  • Multilingual staff
  • Free newspapers in lobby

Family Friendly Amenities

  • Family Property
  • Outdoor pool
  • Children's pool
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)
  • Free cribs/infant beds

Internet

Available in all rooms: WiFi (surcharge) , Wired Internet access (surcharge)

Available in some public areas: WiFi (surcharge) , Wired Internet access - surcharge

Languages Spoken

  • English
  • Chinese

Parking

Free self parking

Room Amenities

Mandarin Oriental Guangzhou offers 263 air-conditioned accommodations with MP3 docking stations and minibars. Beds feature down comforters and premium bedding. A pillow menu is available. 46-inch LCD televisions come with premium satellite channels. Bathrooms include separate bathtubs and showers with rainfall showerheads, bathrobes, slippers, and designer toiletries. In-room wired and wireless Internet access is available for a surcharge. Business-friendly amenities include desks, complimentary newspapers, and safes. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

  • Free newspaper
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Connecting/adjoining rooms available
  • Daily housekeeping
  • Hypo-allergenic bedding available
  • Turndown service
  • Free bottled water
  • Pillow menu
  • Private bathroom
  • Bathrobes
  • Free toiletries
  • LCD TV
  • Hair dryer
  • Iron/ironing board
  • In-room safe
  • Number of bathrooms - 1
  • Free cribs/infant beds
  • Satellite TV service
  • Room service (24 hours)
  • Rollaway/extra beds (surcharge)
  • Premium TV channels
  • WiFi (surcharge)
  • Wired Internet access (surcharge)
  • In-room childcare (surcharge)
  • Designer toiletries
  • Desk
  • Rainfall showerhead
  • Premium bedding
  • Slippers
  • MP3 docking station
  • Separate bathtub and shower
  • Down comforter

Where to Eat

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.

Jiang by Chef Fei - This restaurant specializes in Chinese cuisine and serves lunch and dinner.

Ebony - Overlooking the garden, this restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting). Open daily.

The Taikoo Lounge - This restaurant specializes in international cuisine and serves lunch, dinner, and light fare. Guests can enjoy drinks at the bar. Open daily.

The Mandarin Cake Shop - This delicatessen specializes in international cuisine and serves light fare only. Open daily.

The Loft - This bar specializes in international cuisine. Open daily.

24-hour room service is available.

Nearby Things to Do

An outdoor pool and a children's pool are on site. Other recreational amenities include a health club and a steam room.

Spa Services

The Spa at MO has 6 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open daily. Guests under 10 years old are not allowed in the spa.

  • Number of treatment rooms 6
  • Couples treatment rooms
  • Manicures and pedicures
  • Body wraps
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Prenatal massage
  • Sauna in spa
  • Spa tub in spa
  • Steam room in spa
  • Minimum age to access spa is 10
  • Sports massage
  • Massages

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility

Hotel Policies

Check-in

Minimum check-in age is 18

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CNY 402.5 per stay.
  • Free cribs (infant beds)!

Pets

  • Pets allowed for an extra charge of CNY 500 per pet, per stay
  • Dogs and cats only
  • 1 per room (up to 10 lb)

You need to know

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

24-hour check-in

Fees

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: CNY 228 for adults and CNY 114 for children (approximately)
  • Fee for in-room wireless Internet: CNY 120 per night (rates may vary)
  • Fee for in-room wired Internet: CNY 120 per night (rates may vary)
  • Fee for wireless Internet in public areas: CNY 120 per night (rates may vary)
  • Fee for wired Internet in public areas: CNY 120 per night (rates may vary)
  • Pet fee: CNY 500 per pet, per stay
  • Rollaway bed fee: CNY 402.5 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Names

  • Guangzhou Mandarin Oriental
  • Mandarin Oriental Guangzhou
  • Mandarin Oriental Hotel Guangzhou
  • Mandarin Oriental Guangzhou Hotel

We should mention

This property offers transfers from the train station. Guests must contact the property with arrival details 24 hours prior to arrival, using the contact information on the booking confirmation.

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.

Only registered guests are allowed in the guestrooms.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Awards & Affiliations

  • Mandarin Oriental Guangzhou is listed in the 2015 Condé Nast Traveler Hot List.

National Rating

For the benefit of our customers, we have provided a rating based on our rating system.

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