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Overview of Mandarin Oriental Guangzhou

Photo gallery

Featured Image
Outdoor pool, sun loungers
Premium bedding, down comforters, minibar, in-room safe
Premium bedding, down comforters, minibar, in-room safe
Premium bedding, down comforters, minibar, in-room safe

Mandarin Oriental Guangzhou

5 out of 5

4.7/5 Exceptional

Guests rated this property 4.8/5 for cleanliness.

Popular amenities

  • Pool
  • Pet Friendly
  • Air Conditioning
  • Spa
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment

Explore the area

    Popular LocationTianhe Stadium8 min walk
    Popular LocationGrandview Mall9 min walk
    Popular LocationTaikoo Hui8 min drive
    AirportGuangzhou (CAN-Baiyun Intl.)28 min drive

Choose dates to view prices

  • Mandarin, Room, 1 King Bed

    4.3/5 guest room rating

    Room amenities

    • 753 sq ft
    • City view
    • Sleeps 2
    • 1 King Bed
    More details
  • Club Deluxe, Deluxe Room

    5/5 guest room rating

    Room amenities

    • 646 sq ft
    • City view
    • Sleeps 2
    • 2 Twin Beds
    More details
  • Deluxe Room

    4.8/5 guest room rating

    Room amenities

    • 646 sq ft
    • City view
    • Sleeps 2
    • 2 Twin Beds
    More details
  • Mandarin, Club Room, 1 King Bed

    5/5 guest room rating

    Room amenities

    • 753 sq ft
    • City view
    • Sleeps 2
    • 1 King Bed
    More details
  • Executive Suite, 1 King Bed (Club)

    5/5 guest room rating

    Room amenities

    • 1163 sq ft
    • City view
    • Sleeps 2
    • 1 King Bed
    More details
  • Deluxe Room, 1 King Bed

    4.8/5 guest room rating

    Room amenities

    • 646 sq ft
    • City view
    • Sleeps 2
    • 1 King Bed
    More details
  • Club Deluxe, Deluxe Room, 1 King Bed

    5/5 guest room rating

    Room amenities

    • 646 sq ft
    • City view
    • Sleeps 2
    • 1 King Bed
    More details
  • Executive Suite, 1 King Bed

    Room amenities

    • 1163 sq ft
    • City view
    • Sleeps 2
    • 1 King Bed
    More details
  • Club Premier Suite, 1 King Bed

    Room amenities

    • 1292 sq ft
    • City view
    • Sleeps 2
    • 1 King Bed
    More details
  • Superior Room, 1 King Bed

    Room amenities

    • 648 sq ft
    • Sleeps 2
    • 1 King Bed
    More details
  • Premier Suite, 1 King Bed

    Room amenities

    • 1292 sq ft
    • City view
    • Sleeps 2
    • 1 King Bed
    More details

About this area

Guangzhou

Located in Tianhe neighborhood, Mandarin Oriental Guangzhou is connected to a shopping center. Beijing Road Pedestrian Street and Taikoo Hui are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Chimelong Paradise and Chimelong Water Park. Traveling with kids? Consider Guangdong Academy of Sciences, or check out an event or a game at Tianhe Stadium.
Popular Location

What's nearby

  • Tianhe Stadium - 8 min walk
  • Grandview Mall - 9 min walk
  • CITIC Plaza - 2 min drive
  • Guangzhou Library - 2 min drive
  • Taikoo Hui - 8 min drive

Getting around

  • Guangzhou Railway Station - 7 min drive
  • Tianhe Sports Center Station - 10 min walk
  • AirportBaiyun International Airport (CAN) - 28 min drive

Restaurants

  • Jiang by Chef Fei — 1 min walk
  • Ebony — 1 min walk
  • Ichininmae — 4 min walk
  • Dong Yue Seafood Restaurant — 6 min walk
  • Jiang by Chef Fei — 9 min walk
View in a map

About this property

Mandarin Oriental Guangzhou

Luxury hotel connected to a shopping center in Guangzhou with 3 restaurants
Along with 3 restaurants, this hotel has a full-service spa and an outdoor pool. Other amenities include 2 bars/lounges, a health club, and a poolside bar. All 263 rooms offer thoughtful touches like pillow menus and bathrobes, as well as comforts such as premium bedding and down comforters. MP3 docks and 24-hour room service are standard, as are LCD TVs with satellite channels.
Mandarin Oriental Guangzhou offers 263 air-conditioned accommodations with MP3 docking stations and minibars. Beds feature down comforters and premium bedding. A pillow menu is available. 46-inch LCD televisions come with premium satellite channels. Bathrooms include separate bathtubs and showers with rainfall showerheads, bathrobes, slippers, and designer toiletries.

In-room wired and wireless Internet access is available for a surcharge. Business-friendly amenities include desks, complimentary newspapers, and safes. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

An outdoor pool and a children's pool are on site. Other recreational amenities include a health club and a steam room.
The Spa at MO has 9 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Awards and affiliations

Mandarin Oriental Guangzhou is listed in the 2015 Condé Nast Traveler Hot List.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of Ecolab (3rd party expert - Global)

Social distancing

Cashless transactions are available for all charges at the property
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: WiFi (CNY 120 per night), Wired Internet (surcharge)
  • Available in some public areas: WiFi (CNY 120 per night), Wired Internet (surcharge)

Parking and transportation

  • Uncovered self parking on site (CNY 360 per day)
  • Limited onsite parking
  • Electric car charging station on site
  • Onsite parking is wheelchair accessible
  • Height restrictions apply for onsite parking

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: CNY 228 for adults and CNY 114 for children
  • 3 restaurants and 1 coffee shop/café
  • 2 bars/lounges and 1 poolside bar
  • 24-hour room service

Things to do

  • 24-hour fitness center
  • Children's pool
  • Full-service spa
  • Outdoor pool
  • Steam room

Family friendly

  • Babysitting/childcare (surcharge)
  • Children's pool
  • Dry cleaning service
  • Free cribs/infant beds
  • In-room child care (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra beds (surcharge)

Conveniences

  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Library
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • Chinese
  • English

Business services

  • Business center
  • Computer station
  • Meeting rooms
  • Conference space (18722 square feet)

Outdoors

  • BBQ grill(s)
  • Garden
  • Picnic area
  • Pool sun loungers
  • Terrace

Spa

  • 9 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - prenatal
  • Massage - sports
  • Massage - Swedish
  • Massage/treatment rooms
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • Braille signage
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Down comforter
  • Free cribs/infant beds
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Rainfall showerhead
  • Separate bathtub and shower

Entertainment

  • 46-inch LCD TV
  • MP3 dock
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Free newspapers
  • Iron/ironing board
  • Safe
  • Slippers
  • Turndown service

Policies

Check-in

Check-in from 3:00 PM - noon
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out

Special check-in instructions

If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CNY 800 per pet, per stay
Dogs and cats only
1 per room (up to 10 lbs)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CNY 402.5 per stay
Free cribs (infant beds)

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: CNY 228 for adults and CNY 114 for children (approximately)
  • Fee for in-room wireless Internet: CNY 120 per night (rates may vary)
  • Fee for in-room wired Internet: CNY 120 per night (rates may vary)
  • Fee for wireless Internet in public areas: CNY 120 per night (rates may vary)
  • Fee for wired Internet in public areas: CNY 120 per night (rates may vary)
  • Uncovered self parking fee: CNY 360 per day
  • Pet fee: CNY 800 per pet, per stay
  • Rollaway bed fee: CNY 402.5 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property
Parking height restrictions apply
Guests under 16 years old are not allowed in the spa

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Guangzhou Mandarin Oriental
Mandarin Oriental Guangzhou
Mandarin Oriental Hotel Guangzhou
Mandarin Oriental Guangzhou Hotel
Mandarin Oriental Guangzhou Hotel
Mandarin Oriental Guangzhou Guangzhou
Mandarin Oriental Guangzhou Hotel Guangzhou

Frequently asked questions

Can I cancel my reservation for free at Mandarin Oriental Guangzhou and receive a full refund?
Yes, Mandarin Oriental Guangzhou offers free cancellation on select room rates, because flexibility matters! Please refer to Mandarin Oriental Guangzhou cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Mandarin Oriental Guangzhou?
As of Feb 24, 2021, prices found for a 1-night stay for 2 adults at Mandarin Oriental Guangzhou on Feb 26, 2021 start from $153, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Does Mandarin Oriental Guangzhou have a pool?
Yes, this property has an outdoor pool and a children's pool.
Is Mandarin Oriental Guangzhou pet-friendly?
Yes, this hotel allows cats and dogs (limit 1 per room) with a maximum weight of up to 10 lbs per pet. There's a fee of CNY 800 per pet, per stay.
How much is parking at Mandarin Oriental Guangzhou?
Self parking is available for CNY 360 per day. Limited spots are available.
What time is check-in at Mandarin Oriental Guangzhou?
Check-in is from 3:00 PM - noon. Late check-in is available during limited hours.
What time is check-out at Mandarin Oriental Guangzhou?
Check-out is at noon.
Where is Mandarin Oriental Guangzhou located?
This family-friendly Guangzhou hotel is located in a shopping district, within a 10-minute walk of Tianhe Stadium and Grandview Mall. Taikoo Hui is 1.8 mi (2.9 km) away. Tianhe Sports Center Station is 10 minutes by foot and Tianhenan Station is 17 minutes.
4.7
Exceptional
Rating 5 - Excellent. 144 out of 192 reviews
5 - Excellent 75%
Rating 4 - Good. 39 out of 192 reviews
4 - Good 20%
Rating 3 - Okay. 7 out of 192 reviews
3 - Okay 4%
Rating 2 - Poor. 0 out of 192 reviews
2 - Poor 0%
Rating 1 - Terrible. 2 out of 192 reviews
1 - Terrible 1%

4.8/5

Cleanliness

4.6/5

Staff & service

4.3/5

Amenities

4.7/5

Property conditions & facilities

5/5 Excellent

Stayed 3 nights in Sep 2020

5/5 Excellent

Traveled with family
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
The staff called Allan is excellent and he is extremely helpful. Very polite and very good services
Stayed 1 night in Dec 2019

5/5 Excellent

Business traveler
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2020

5/5 Excellent

Traveled with family and small children
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very helpful and friendly! Convenient location.
Stayed 3 nights in Dec 2019

5/5 Excellent

Business traveler
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2019

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