The Ritz-Carlton, Abama

Photo gallery for The Ritz-Carlton, Abama

Primary image
On the beach, free beach shuttle, sun loungers, beach umbrellas
On the beach, free beach shuttle, sun loungers, beach umbrellas
7 outdoor pools, cabanas (surcharge), pool umbrellas
7 outdoor pools, cabanas (surcharge), pool umbrellas

Overview of The Ritz-Carlton, Abama

The Ritz-Carlton, Abama

5.0 star property

4.5/5 Wonderful

Guests rated this property 4.6/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Parking included
  • Pet friendly
  • Air conditioning

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Social distancing
Map
Calle María Zambrano, 2, Carretera General Tf 47 Km 9, Guia de Isora, Tenerife, 38687

Explore the area

  • Popular LocationSiam Park21 min drive
  • Popular LocationFanabe Beach22 min drive
  • Popular LocationLas Vistas Beach25 min drive
  • AirportTenerife (TFS-Tenerife South)32 min drive

Choose dates to view prices

About this area

Guia de Isora

Located in Guia de Isora, The Ritz-Carlton, Abama is next to a golf course and on the beach. While the natural beauty of Alcala Beach and Los Gigantes Beach can be enjoyed by anyone, those looking for an activity can check out Puerto Colon Marina. Traveling with kids? Consider Siam Park, or check out an event or a game at Estadio Antonio Domínguez Alfonso. Discover the area's water adventures with kayaking and scuba diving nearby, or enjoy the great outdoors with mountain biking and hiking/biking trails.

What's nearby

  • Playa de Abama - 15 min walk
  • Playa del Barranco de Erques - 3 min drive
  • Siam Park - 21 min drive
  • Fanabe Beach - 22 min drive
  • Las Vistas Beach - 25 min drive

Getting around

  • Tenerife South Airport (TFS) - 32 min drive

Restaurants

  • M.B - 9 min walk
  • El Mirador - 11 min walk
  • MarSal - 3 min drive
  • Las Parrillitas - 3 min drive
  • La Boca Rie - 3 min drive

About this property

The Ritz-Carlton, Abama

Upscale hotel on the beach, with 7 outdoor swimming pools
Spend the day catching some rays at the beach, relaxing by one of The Ritz-Carlton, Abama's 7 outdoor swimming pools, or pampering yourself at the full-service spa. All 459 rooms boast deep soaking tubs and offer free WiFi and furnished balconies. IPod docks and 24-hour room service are standard, as are LCD TVs with digital channels.
The Ritz-Carlton, Abama offers 459 accommodations, which are accessible via exterior corridors and feature iPod docking stations and minibars. Rooms open to furnished balconies. Beds feature premium bedding. LCD televisions come with premium digital channels. Bathrooms include separate bathtubs and showers with deep soaking bathtubs, bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include coffee/tea makers and hair dryers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

7 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include outdoor tennis courts, a spa tub, a sauna, and a 24-hour fitness center.

Guests under 18 years old are not allowed in the health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

The Ritz-Carlton Spa has 8 treatment rooms. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including Ayurvedic, hydrotherapy, and reflexology. The spa is equipped with a sauna, a spa tub, and Turkish bath/hammam.

The spa is open select days. Guests under 18 years old are not allowed in the spa.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Follows standard cleaning and disinfection practices of Commitment to Clean (Marriott)

Social distancing

Social distancing measures in place

Safety measures

Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured, uncovered self parking on site
  • Wheelchair-accessible parking available
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request
  • Free beach shuttle
  • Limo/town car service

Food and drink

  • Free buffet breakfast available daily 7:30 AM–11:00 AM
  • 1 restaurant and 1 coffee shop/cafe
  • 2 poolside bars, 1 beach bar and 1 bar
  • 24-hour room service
  • Coffee/tea in common area(s)

Things to do

  • 24-hour fitness center
  • 18 holes of golf
  • 7 outdoor pools
  • 7 outdoor tennis courts
  • Billiards/pool table
  • Children's pool
  • Designer stores
  • Full-service spa
  • Playground
  • Sauna
  • Shopping
  • Spa tub
  • Steam room
  • Tennis

Family friendly

  • 7 outdoor pools
  • Babysitting (surcharge)
  • Children's club (surcharge)
  • Children's pool
  • Free rollaway/extra beds
  • In-room child care (surcharge)
  • Laundry facilities
  • Playground
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Elevator
  • Front-desk safe
  • Gift shop/newsstand
  • Library
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Golf clubhouse
  • Golf clubs
  • Golf pro shop
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tennis lessons
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • Catalan
  • Dutch
  • English
  • French
  • German
  • Italian
  • Portuguese
  • Russian
  • Spanish

Business services

  • Conference space (16146 square feet)
  • Coworking space
  • Meeting rooms - 13

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Beachfront location
  • Garden
  • Pool cabanas (surcharge)
  • Pool sun loungers
  • Pool umbrellas
  • Terrace

Spa

  • 8 treatment rooms
  • Ayurvedic treatments
  • Body treatments
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - sports
  • Massage - Swedish
  • Massage/treatment rooms
  • Reflexology
  • Sauna
  • Spa open select days
  • Spa tub
  • Turkish bath/hammam

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices in meeting rooms
  • Grab bar in bathtub
  • Height-adjustable showerhead
  • In-room accessibility (select rooms)
  • Low-height counter and sink
  • Low-height electrical outlets in bathroom
  • Roll-in shower (select rooms)
  • Transfer shower
  • Visual alarms in hallways
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible business center
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • Beach towels
  • Books
  • Communal living room
  • Romance packages available
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free rollaway beds
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathrobes
  • Bidet
  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Towels

Entertainment

  • Digital channels
  • iPod dock
  • LCD TV
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Minibar

Outdoor space

  • Furnished balcony

More

  • Access via exterior corridors
  • Connecting rooms available
  • Desk
  • Guidebooks/recommendations
  • Iron/ironing board
  • Phone
  • Safe
  • Slippers
  • Turndown service

Similar properties

See similar properties

Policies

Check-in

Check-in from 5:00 PM - anytime
Early check-in subject to availability
Early check-in is available for a fee (amount varies)
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Half board inclusive rate plans include breakfast and dinner for 2 adults only.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 150 per pet, per week
Welcoming dogs and cats only
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Free rollaway/extra beds

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Airport shuttle fee: EUR 181 per vehicle (roundtrip, maximum occupancy 3)
  • Pet fee: EUR 150 per pet, per week
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Reservations are required for golf tee times; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
A car is required for transportation to and from this property
Guests under 18 years old are not allowed in the health club
Guests under 18 years old are not allowed in the spa

Property is also known as

Abama
Abama Golf Guia de Isora
Abama Golf Resort Guia de Isora
Abama Resort
Abama Resort Golf
Golf Abama
Resort Abama
Ritz-Carlton Abama Hotel Guia de Isora
Ritz-Carlton Abama Hotel
Ritz-Carlton Abama Guia de Isora
Ritz-Carlton Abama
The Ritz-Carlton, Abama Hotel
The Ritz-Carlton, Abama Guia de Isora
The Ritz-Carlton, Abama Hotel Guia de Isora

Frequently asked questions

Overall score and ratings

4.5

Wonderful

Rating 5 - Excellent. 299 out of 457 reviews
5 - Excellent 65%
Rating 4 - Good. 116 out of 457 reviews
4 - Good 25%
Rating 3 - Okay. 26 out of 457 reviews
3 - Okay 6%
Rating 2 - Poor. 10 out of 457 reviews
2 - Poor 2%
Rating 1 - Terrible. 6 out of 457 reviews
1 - Terrible 1%

4.6/5

Cleanliness

4.5/5

Staff & service

4.6/5

Amenities

4.6/5

Property conditions & facilities

3.8/5

Eco-friendliness

1/5 Terrible

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Terrible terrible service! The staff in the main lobby do not know what they are doing. We waited over 30 mins to be asked if we wanted a drink, we were sat at table right in front of the bar. When the drinks came they were wrong. We ordered some food. The food came before the correct drinks came. In total we waited over one hour for our drinks. This service continued through our stay. Also we had made some changes prior to travelling to the hotel this had all been agreed by the hotel. When checking in they had no notes about this and it took a long time for them understand the changes. We were never noticed that the restaurants were very busy and we needed to book early so it was disappointing to not be able to eat out at in the hotel restaurants when we wanted to. The staff didn’t seem to know basic information, I asked reception where the gift shop was. The lady explained how to get there with a buggy and off I went straight away to find it was closed! Why not tell me that when giving me directions? House keeping was very inconsistent sometimes we would get water, sometimes they would give us enough towels, sometime they would give us toilet paper. One evening my daughter spilt a drink on the bed it soaked through. It was the evening and We were on our way out so I took the duvet and left it over the table on our balcony. I informed housekeeping when we returned at 11pm the duvet was freaking Cold outside and no had put a new one on the bed. Many more disappointments
Stayed 8 nights in Apr 2022

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Hotel away from the crowds.
This is a luxury hotel away from the madness of South Tenerife. It is isolated so a hire car is useful but at least 7 restaurants including a 2 star and a 1 star Michelin restaurant on site mean that if you choose, you can have dinner in a separate establishment each day of the week. The staff were universally very helpful and exceptionally friendly. My only criticism was the internet was sporadic and difficult to connect to in many locations. Would we go back...absolutely!!
Stayed 7 nights in Feb 2022

2/5 Poor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Too many issues to count
Horrible customer service with exception of housekeeping and wonderful restaurant staff service, not what I'd expect of a Ritz Carlton brand. Had reservation wrong despite multiple emails to confirm date changes, initial greeting was rude, getting restaurant reservations was like pulling teeth, issue at kids club with no apology from management for any of our multiple issues, so disappointing and would not repeat. Loud music from their lobby performers keeping my children up at night. What 5 star hotel does not provide baby soap/shampoo, they charge 25.00 for it in the gift shop instead, kids sunscreen for 30.00.
Stayed 7 nights in Feb 2022

5/5 Excellent

Liked: Cleanliness, staff & service, amenities
Stayed 8 nights in Feb 2022

4/5 Good

Liked: Cleanliness, staff & service, room comfort
Overall very good, but some disappointing aspects
First night allocated a pokey room in the corner with virtually no view Moved next day to a much better room ( getting what we paid for ) Hotel a little shabby in places Very comfortable bed Cleaning staff helpful Golf course excellent ( 30% reduction for guests ) Breakfast excellent, although often chaotic Evening meals , variable quality, extremely over priced ( as are the wines ), restaurants often fully booked, for days ahead Would have been sensible for hotel to advise advanced booking is necessary, even before arrival Quiet pool was very pleasant Beach crowded ( and no umbrellas if it was windy ), helpful pool and beach staff
Stayed 9 nights in Feb 2022