Front of property

Reviews of Savoy Suites Manesar

3.5 out of 5
Savoy Suites Manesar
R - 75, Sector 1, IMT Manesar, Gurugram, Haryana

Reviews

8.2

Very Good

Rating 10 - Excellent. 6 out of 15 reviews" "
Rating 8 - Good. 4 out of 15 reviews" "
Rating 6 - Okay. 5 out of 15 reviews" "
Rating 4 - Poor. 0 out of 15 reviews" "
Rating 2 - Terrible. 0 out of 15 reviews" "

8.6/10

Cleanliness

7.8/10

Staff & service

10/10

Amenities

8.0/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

Sakshi

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Amazing property with all the necessary amenities. Area is good too
Stayed 2 nights in Jan 2024
Response from Savoy Suites Manesar on Feb 9, 2024
Dear Sakshi,Thank you so much for your kind words! We are delighted that you found our property amazing and enjoyed all the necessary amenities. It's great to know that the area surrounding the property also met your expectations. We strive to provide the best experience for our guests and your positive feedback means a lot to us. We look forward to welcoming you back soon!RegardsSusheel KumarRevenue Manager

10/10 Excellent

Atul

Stayed 1 night in Apr 2022

6/10 Okay

Good Hotel for Family, Gurgaon

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Very good Hotel for family
Service is limited
Stayed 1 night in Nov 2017
Response from Savoy Suites Manesar on Feb 10, 2024
Dear Guest,Thank you for choosing our hotel for your family stay and for taking the time to share your feedback. We are pleased to hear that you found our hotel to be very good for families.We take all guest feedback seriously, and we apologize if you found our service to be limited during your stay. Please rest assured that we will review your comments internally to improve our service offerings for all our guests.Thank you again for your valuable feedback, and we hope to have the opportunity to welcome you and your family back for an even better experience in the future.Warm regards,Susheel KumarRevenue Manager

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from Savoy Suites Manesar on Feb 11, 2024
Dear Anonymous,Thank you for your positive rating. We're glad to know you had a good experience during your stay with us.We appreciate your feedback and hope to welcome you back soon for another enjoyable stay.Best regards,Susheel KumarRevenue Manager

8/10 Good

Ajay, Gurgaon, India

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place to stay
Its a home away from home. Very comfortable rooms and the facilities provided in the rooms.
Response from Savoy Suites Manesar on Feb 8, 2024
Dear Ajay,Thank you for your kind words! We're delighted that you found our rooms to be comfortable and enjoyed the facilities provided. We strive to create a home away from home experience for our guests. We look forward to welcoming you back on your next visit.RegardsSusheel KumarRevenue Manager

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Excellent & very comfortable suites. Good for family stay
Response from Savoy Suites Manesar on Feb 10, 2024
Dear Guest,Thank you for your kind words and for choosing to stay with us. We are delighted to hear that you found our suites excellent and very comfortable, especially for family stays. Providing a welcoming and comfortable environment for our guests is our utmost priority, and we are thrilled that we could meet your expectations.Your satisfaction is our greatest reward, and we truly appreciate your positive feedback.We look forward to welcoming you and your family back for another enjoyable stay in the future.Warm regards,Susheel KumarRevenue Manager

6/10 Okay

Harjinder, Chd

Disliked: Cleanliness, property conditions & facilities
Needs spray for mosquito. No changing room near po
No changing room near pool, needs more maintainanc.
Response from Savoy Suites Manesar on Feb 10, 2024
Dear Harjinder,Thank you for sharing your feedback following your recent stay with us. We appreciate your comments regarding the need for mosquito spray and the lack of changing rooms near the pool.Your concerns are important to us, and we apologize for any inconvenience you experienced. We will certainly address these issues internally to ensure that necessary measures are taken to improve the maintenance of our facilities and provide amenities such as mosquito spray and adequate changing rooms for our guests' comfort and convenience.We value your input as it helps us enhance the quality of our services and facilities. If there is anything else we can assist you with or if you have any further suggestions, please do not hesitate to let us know.Thank you for choosing to stay with us, and we hope to have the opportunity to welcome you back for a more pleasant experience in the future.Warm regards,Susheel KumarRevenue Manager

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I like the hotel and its ambience except location.
Very comfortable and pleasant,Only need to competitive in its rates and should have more schemes for regular visitors.
Response from Savoy Suites Manesar on Feb 8, 2024
Dear Guest,Thank you for your feedback! We are glad to hear that you found your stay at Savoy Suites Manesar comfortable and pleasant. We appreciate your suggestion regarding our rates and schemes for regular visitors. We will certainly take this into consideration in order to enhance our offerings. We hope to welcome you back soon and provide an even better experience.RegardsSusheel KumarRevenue Manager

6/10 Okay

BOSUN

Business traveler
Liked: Cleanliness, staff & service, room comfort
Overall good! wide room. but no soap (only shampoo). Hotel guys are all very kind!
Stayed 3 nights in Feb 2020

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
excellent
excellent
Stayed 7 nights in Mar 2019
Response from Savoy Suites Manesar on Feb 10, 2024
Dear Eric,We greatly appreciate your excellent feedback regarding your recent stay with us. Your satisfaction is incredibly important to us, and we're thrilled to hear that you found our hotel to be excellent. Thank you for taking the time to share your experience.We look forward to welcoming you back for another excellent stay in the future.Best regards,Susheel KumarRevenue Manager

10/10 Excellent

Dirk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
gerne wieder
Sehr freundlich und sauber, viel Platz. Pool leider ohne Bewirtung. Fitnessraum großzügig ausgestattet.
Stayed 5 nights in May 2018
Response from Savoy Suites Manesar on Feb 8, 2024
Dear Dirk,Vielen Dank für Ihr freundliches Feedback! Es freut uns zu hören, dass Sie sich wohl und sauber bei uns gefühlt haben und ausreichend Platz hatten. Wir bedauern jedoch, dass der Pool keine Bewirtung bietet. Ihre Anmerkung zum großzügig ausgestatteten Fitnessraum nehmen wir gerne zur Kenntnis. Wir hoffen, Sie bald wieder bei uns begrüßen zu dürfen!RegardsSusheel KumarRevenue Manager

6/10 Okay

Jackie, NY

Liked: Cleanliness, room comfort
快適なホテル
部屋は広々し、きれいに管理されており、台所用品なども全て揃っている。朝食バイキングはとりあえず日本食もあり、選択肢もそれなりにある。ジム、プールあるが、プールは水が張っていなく使用できない。

6/10 Okay

Verified traveler

Liked: Room comfort
Response from Savoy Suites Manesar on Feb 14, 2024
Dear Guest,We were disappointed to see your recent negative rating. Please accept our apologies for any dissatisfaction you experienced during your stay. Your feedback is crucial to us, and we'd like to understand your concerns better. If you're open to it, I would appreciate the opportunity to discuss your experience further and work towards a resolution.Best regards,Susheel KumarRevenue Manager

8/10 Good

Pamela, Taiwan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Response from Savoy Suites Manesar on Feb 10, 2024
Dear Guest,Thank you for choosing to stay with us and for taking the time to leave your feedback. We're delighted to hear that you had a good experience during your time at our hotel.Your satisfaction is our top priority, and we're pleased to know that we met your expectations. We appreciate your rating of 8 out of 10.We look forward to the opportunity to welcome you back for another enjoyable stay in the future.Best regards,Susheel KumarRevenue Manager

8/10 Good

Pamela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from Savoy Suites Manesar on Feb 14, 2024
Dear Guest,Thank you for your positive rating. We're glad to know you had a good experience during your stay with us.We appreciate your feedback and hope to welcome you back soon for another enjoyable stay.Best regards,Susheel KumarRevenue Manager