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"Great location, nice staff, will definately stay here again"

"The staff were so welcoming and it was a comfortable environment to stay at. "

"The staffs are amazing!!! The dinner which hotel guests can only have is also exceptional."

"The staff and service is second to none! "

"とても綺麗で快適な宿でした！ サプライズを計画していましたが、スタッフの方が快く協力してくれて、さらに花束をサービスで用意して下さるなどホスピタリティに感動しました！ ありがとうございました！"

"Very clean and quiet place. Great breakfast. "

"I wish that host can provide clear instructions on how to check process. Not knowing how to get in touch with a host was big troublesome."

"The chalet was warm, very comfortable and well stocked with essentials. Staff were English speaking, friendly and helpful. All communications were great. We would love to stay again and will be recommending you to our friends. Thank you!"

"Near to the ski resort and shuttle bus stop, clean room, nice service, reasonable price for ski rental."

"Lovely, great location, friendly staff"

"Wonderful stay. Staff was amazing, they helped transport our ski bags, they picked us up from the Hakuba train station and at the end of our stay dropped us off again. Highly recommend and would stay again. "

"We had a truly delightful stay. The space was generous, with three bedrooms, two bathrooms, and a spacious living and dining area. Everything was clean, comfortable, and tastefully decorated, making us feel completely at home. The kitchen was fully equipped with everything we needed, it had all the essentials and more. We enjoyed a cozy evening indoors, cooking and shabu shabu together. The host was incredibly nice and responsive, and all the information provided was clear and helpful. We’re...