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Reviews of Elite Hotel Mårtenson

4 out of 5
Elite Hotel Mårtenson
Storgatan 52, Halmstad, Halmstad

Reviews

9.0

Wonderful

Rating 10 - Excellent. 574 out of 953 reviews" "
Rating 8 - Good. 277 out of 953 reviews" "
Rating 6 - Okay. 66 out of 953 reviews" "
Rating 4 - Poor. 24 out of 953 reviews" "
Rating 2 - Terrible. 12 out of 953 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

John

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast each morning was superb. Staff was friendly and helpful. Parking was a bit confusing, however there are public parking lots within a short walk of the hotel in two directions. Of note, the Hotel does not have it's own parking, however that's not really an issue. Plenty of choices in the area to dine, some cool attractions within a short walk, beautiful area along the Nissan river with multiple parks and hiking trails close by.
Stayed 11 nights in Oct 2023
Response from Tilda on Nov 2, 2023
Hi John!I am so glad that you enjoyed your stay, and thank you so much for the kind words!You are so welcome back to us:)Best regards Tilda

8/10 Good

Martin

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from William on Oct 24, 2023
Hej Martin!Tack snälla för din recesion.Varmt välkommen tillbaka:)Vänligen

10/10 Excellent

David

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023
Response from Ania on May 30, 2023
Hej David, Så kul att du trivdes så bra, Tack för toppenbetyg

10/10 Excellent

Verified traveler

Traveled with family
Stayed 2 nights in Jul 2022
Response from Tilda on Jul 24, 2022
Hej ! Tack för ditt fina betyg och din vistelse, varmt välkomen tillbaka till oss ! Vänligen Tilda

10/10 Excellent

Ulla

Stayed 3 nights in May 2022
Response from Tilda on Jun 3, 2022
Hej Ulla! Tack för eran vistelse och ert fina betyg, varmt välkomna tillbaka! Vänligen Tilda

10/10 Excellent

Mary

Stayed 1 night in Apr 2022
Response from Gabriella on Apr 28, 2022
Tack för ert besök! Välkomna tillbaka.

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2022
Response from Marielle on Feb 1, 2022
Tack Melissa!

10/10 Excellent

Johan

Stayed 1 night in Dec 2021
Response from William on Jan 4, 2022
God förmiddag Johan! Vad glada vi blir att ni trivts så bra! Välkomna åter Vänliga hällsningar

8/10 Good

Fredrik

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect location
Perfect location in Halmstad city. Our room was a bit small but the breakfast was super.
Stayed 1 night in Dec 2021
Response from William on Dec 10, 2021
Good evening Fredrik! Thank you for your review! We wish you a warm welcome back! Kind regards

6/10 Okay

Olivier

Traveled with family
Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
Nice room but no cleaning
The hotel is well located in the center of Halmstad. The room was clean and cozy. We stayed 2 nights. When we came back to our room around 3pm on our second day, we saw that the room wasn't cleaned. The reception told us that we need to actively tell them to do the room during our stay if we want the cleaning staff to take care of our room. This information was never given to us, and this of course takes the overall appreciation of this hotel down. Isn't it a basic service in an hotel of this category ?
Stayed 2 nights in Nov 2021
Response from William on Nov 29, 2021
Hello Olivier! Were sorry for the misunderstanding! During the Pandemic our management decided to not clean the rooms everyday for guests who stay longer, but every other day to control the spread of the Corona virus for our employees. Were sorry we missed to say this during your stay! Kind regards

10/10 Excellent

johan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One night in Halmstad
We got a fairly small room but wonderful king size bed. View over the river. Checkin/out was totally digital without any human interaction. Renovated lobby and bar almost a feel of Manhattan.
Stayed 1 night in Nov 2021
Response from Gabriella on Nov 17, 2021
Tack för det fina betyg ni gav oss. Vi hoppas att få se er hos oss snart igen!

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely in- town hotel
Very welcoming staff, pet friendly (bowls and a treat provided!), flower shop in lobby and nearby restaurants and excellent walking paths in park and along the river. The only downside is the lack of a 'front desk'. Check-in is via screens found a bit away from the entrance.
Stayed 2 nights in Oct 2021
Response from Hannah on Oct 19, 2021
Thank you so much for your honest review Nancy, we are so happy to read that you enjoyed your stay at our hotel and its surroundings. For a more personal check-in, don't hesitate to speak with our front desk agents in Gretas Café who will be happy to check you in manually! Best regards, Hannah

10/10 Excellent

Lotta

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Värt resan dit
Jättefint rum och väldigt bra frukost
Stayed 1 night in Sep 2021
Response from William on Oct 4, 2021
Hej Lotta! Vad glada vi blir att ni trivts så bra! :) Varmt välkomna åter! Vänligen William

8/10 Good

Evelyn

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Mysigt ställe men ingen vidare god frukost
Stayed 1 night in Sep 2021
Response from Hannah on Oct 3, 2021
Tack för din recension Evelyn! Vad tråkigt att vår frukost inte föll dig i smaken. Hör gärna av dig till oss om du har några särskilda önskemål eller förslag på förbättring som vi kan framföra till vår frukostavdelning! Vänliga hälsningar, Hannah

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service
Walking street
Stayed 2 nights in Aug 2021
Response from Amanda on Aug 14, 2021
Thank you for your review!

10/10 Excellent

Magnus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2021
Response from William on Aug 4, 2021
Tack för recensionen Magnus!

10/10 Excellent

Helene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2021
Response from Marielle on Jul 12, 2021
Tack Helene!

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
R
Comfortable staff where friendly and service minded … beds where comfortable only let down was our room was super hot in the night no air conditioning or anything which made it hard to sleep … but that didn’t put the overall stay down as the staff where great everything was clean I loved the breakfast
Stayed 1 night in Jun 2021
Response from William on Jul 2, 2021
Hello! Thank you for your feedback! We look forward to welcoming you back in the near future! All the best!

2/10 Terrible

erik

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Dissappointing
Huge water leak, so dinner got interrupted. Small rooms and stiff interior. Bathroom fan was extremely noisy and didnt turn off, so we had to change to a smaller room in the middle of the night on a floor which wasnt ready. Large parts are a building site. Staff did what they could in a friendly way though, not their bad. :)
Stayed 1 night in Jun 2021
Response from Marielle on Jun 28, 2021
Dear Erik, I want to send you my apologizes for your experience with us this time and I am so sorry the visit did not meet your expectations. We have already acted on the defects with the room to solve the leak and make sure we won't experience anything like that again. Please contact me directly at marielle.eriksson@hotellmartenson.se for future bookings and I will make sure to give you the kind of visit you should have had this time.

2/10 Terrible

Mikael

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not good. The hotel is under renovation and does not offer the services as promised in Hotels.com. The personnel were not trained on the systems they had.
Stayed 2 nights in Jun 2021
Response from Marielle on Jun 19, 2021
Dear Mikael, Thank you for your stay with us and for taking your valuable time to leave your feedback. I am very sorry to hear about the way you experienced your stay, and that you are not truly satisfied with your visit. Please do contact me directly on marielle.eriksson@hotellmartenson.se and I will be happy to assist you to make sure we deliver your upcoming stays just as good as I know we can. With all my apologizes, Marielle Front Office Manager Hotell Mårtenson

10/10 Excellent

Karolina

Traveled with group
Liked: Amenities
Perfekt läge, trevlig personal, fantastiskt frukost,
Stayed 1 night in Feb 2024
Response from William on Feb 12, 2024
Hej,Tack snälla för din fina recension.Varmt välkomna tillbaka.Vänligen

8/10 Good

Nis

Traveled with partner
Liked: Amenities, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from William on Feb 12, 2024
Hej,Tack snälla för din fina recension.Varmt välkomna tillbaka.Vänligen

10/10 Excellent

Mats

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Jättemysigt hotell
Mycket trevligt hotell och vistelse i stort. Rymligt snyggt rum och trevlig miljö i stort.
Stayed 1 night in Jan 2024
Response from Lovisa on Jan 31, 2024
Hej Mats, Tack snälla för din fina recension! Vad glad jag blir av att läsa att du hade det så bra och mysigt hos oss. Jag hoppas att vi snart får välkomna dig tillbaka. Vänliga hälsningar,

8/10 Good

Anna

Stayed 1 night in Jan 2024
Response from Lovisa on Jan 31, 2024
Hej Anna, Tack snälla för din fina recension! Jag blir så glad av att se att du har haft en fin vistelse hos oss och jag hoppas att vi snart får välkomna dig tillbaka. Vänliga hälsningar,

8/10 Good

Ulrica

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Lovisa on Jan 29, 2024
Hej Ulrica, Tack snälla för din fina recension! Jag blir så glad av att se hur bra du har haft det hos oss och jag hoppas att vi får välkomna dig tillbaka snart igen. Vänliga hälsningar,

10/10 Excellent

Gustav

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024
Response from Lovisa on Jan 29, 2024
Hej Gustav, Tack snälla för din tio-poängare! Jag blir så glad av att se att du har haft det så bra hos oss och jag hoppas att vi får välkomna dig tillbaka snart igen Vänliga hälsningar,

10/10 Excellent

Labinot

Stayed 1 night in Jan 2024
Response from William on Jan 29, 2024
Hej,Tack snälla för recensionen.Vi hoppas få välkomna dig tillbaka snart igen.Vänligen

6/10 Okay

Klaus

Stayed 1 night in Jan 2024
Response from Lovisa on Jan 29, 2024
Hej Klaus, Tack snälla för din fina recension! Finns det något vi kan förbättra som du vill dela med dig av så hör gärna av dig. Jag hoppas att vi får välkomna dig tillbaka snart igen. Vänliga hälsningar,

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024
Response from Lovisa on Jan 29, 2024
Hejsan, Tack snälla för din fina recension! Jag hoppas att vi får välkomna dig tillbaka snart igen! Vänliga hälsningar,

10/10 Excellent

Eldin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from William on Jan 21, 2024
Hej,Tack snälla för din fina recension.Vi hoppas få välkomna dig tillbaka snart igen.Vänligen

10/10 Excellent

Lars

Stayed 1 night in Jan 2024
Response from William on Jan 21, 2024
Hej,Tack snälla för din fina recension.Vi hoppas få välkomna dig tillbaka snart igen.Vänligen

10/10 Excellent

Patrick

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Härligt hotell
Bästa vistelsen på alla hotell jag har bott , skön säng , härligt personal , enorm service känsla, best of the best
Stayed 1 night in Jan 2024
Response from Lovisa on Jan 19, 2024
Hej Patrick, Tack snälla för din fina recension! Jag blir så glad över att läsa att du har haft det så bra hos oss och jag hoppas att vi snart får välkomna dig tillbaka. Vänliga hälsningar,

10/10 Excellent

Helén

Stayed 1 night in Jan 2024
Response from Ania on Jan 14, 2024
Hej Helen, Tack för ett bra betyg, Varmt Väkommen tillbakaMvh Ania

10/10 Excellent

Ann-Sofie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from William on Jan 12, 2024
Hej Ann-Sofie,Tack snälla för recensionen.Vi ser fram emot att få välkomna dig tillbaka.Vänligen

8/10 Good

Anna

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Vi hade det jättebra, men duschen behöver ha dörrar som man kan stänga till, inte bara en duschvägg. Det var blött i hela badrummet vilket gjorde att vi valde att inte duscha andra dagen.
Stayed 1 night in Jan 2024
Response from Ania on Jan 10, 2024
Hej Anna, Tack för ett fint betyg trots problem med duschen Vi tar till oss detta och ser över vad vi kan göra för att förbättra. Varmt välkommen tillbakaMvh Ania

10/10 Excellent

Anders

Stayed 1 night in Jan 2024
Response from Ania on Jan 10, 2024
Hej Anders, Va glada vi blir av att läsa ditt fina betygVarmt Välkommen tillbakaMvh Ania

8/10 Good

Bengt

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Ania on Jan 10, 2024
Hej Bengt, Ta för ett bra betyg och varmt välkommen åter Mvh Ania

10/10 Excellent

Marie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stort och fint rum med itsikt över Nissan. Trevlig och tillmötesgående personal.
Stayed 1 night in Jan 2024
Response from Ania on Jan 10, 2024
Hej Marie, Va glada vi blir av att läsa ditt fina betygVarmt Välkommen tillbakaMvh Ania

10/10 Excellent

Tove

Stayed 2 nights in Jan 2024
Response from Ania on Jan 10, 2024
Hej Tack för ett superfint betyg, Välkommen tillbaka Mvh Ania

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Ania on Jan 10, 2024
Hej, Tack för ett bra betyg, välkommen tillbakaMvh Ania

10/10 Excellent

Jan

Stayed 1 night in Dec 2023
Response from Lovisa on Jan 6, 2024
Hej Jan, Tack snälla för din fina recension! Jag blir så glad av att se att du har haft det så bra hos oss och jag hoppas att vi ses snart igen. Vänliga hälsningar,

10/10 Excellent

Charlotte

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Lovisa on Jan 6, 2024
Hej Charlotte, Tack snälla för din fin-fina recension. Jag blir så glad av att se att du har haft det så bra hos oss och jag hoppas att vi får välkomna dig tillbaka snart igen! Vänliga hälsningar,

8/10 Good

Camilla

Stayed 2 nights in Dec 2023
Response from William on Dec 29, 2023
Hej Camilla,Tack snälla för din recension.Varmt välkommen tillbaka till oss.Vänligen

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023
Response from William on Dec 27, 2023
Tack snälla för din recension.Vi ser fram emot att få välkomna dig tillbaka.God fortsättning,

10/10 Excellent

Bengt

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from William on Dec 27, 2023
Tack snälla för din recension.Vi ser fram emot att få välkomna dig tillbaka.God fortsättning,

10/10 Excellent

Thomas

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Trevlig personal
Mycket trevlig personal och skön säng
Stayed 1 night in Dec 2023
Response from Lovisa on Dec 21, 2023
Hej Thomas, Tack snälla för din fina recension! Jag blir så glad av att läsa den och blir extra glad över att mina kollegor stack ut bland dina positiva upplevelser. Vänliga hälsningar,

8/10 Good

Malene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023
Response from Lovisa on Dec 18, 2023
Hej Malene, Tack snälla för din fina recension! Var det något speciellt där skon klämde? I sådana fall hör av dig till oss, vi tar jättegärna emot all typ av feedback så att vi kan bättra oss. Vänliga hälsningar,

10/10 Excellent

Linnea

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Kan varmt rekommendera detta hotell
Mycket fint hotell med bästa läget. Jag hade ett litet rum men det passade mig bra eftersom jag var på en arbetsresa och inte hade behov av ett större rum. Helt nyrenoverat, rent och fräscht. Frukosten var över förväntan och personalen var mycket trevliga och tillmötesgående.
Stayed 1 night in Dec 2023
Response from Lovisa on Dec 17, 2023
Hej Linnea, Tack snälla för din fina recension! Jag blir så glad av att läsa att både mina kollegor och frukosten överträffade dina förväntningar. Jag hoppas att vi får välkomna dig snart igen. Vänliga hälsningar,

10/10 Excellent

Henrik

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Lovisa on Dec 17, 2023
Hej Henrik, Tack snälla för din fantastiska recension, jag blir så glad av att se att du hade det så bra hos oss! Varmt välkommen tillbaka. Vänliga hälsningar,

10/10 Excellent

Christopher

Stayed 2 nights in Dec 2023
Response from Tobias on Dec 11, 2023
Tack så mycket för att du tog dig tid att ge oss ett så fint betyg. Det betyder mycket för oss. Varmt välkommen tillbaka.