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Lots of noise after midnight. Front desk called and asked to turn down but 5 minutes later; loud again. So we had to pack up our stuff and move in the middle of the night
The only thing i don't like is the parking for customers. The people paying 12.00 a day get to park closest to the building and those of us traveling and staying at the Hampton at 119.00 a day are forced to park offside building and in the back rows.
Safety is an issue especially traveling alone as a woman. The closest to the building the better. And for the others staying there has to walk the furthest with travel bags, suitcases etc... I t would be nice if you had a certain parking area for 12.00 people.
The entire stay was exceptional. The spacious bedroom was comfortable, warmed up real fast since it was 19 degrees outside at the time of my stay. We definitely would stay here again.
Hotel and breakfast all excellent. Only complaint was no conditioner in shower bottle and you couldn't tell until you went to use it, and only two large towels for two adults (most women need 1 ffor their hair). Otherwise very comfortable, clean and staff was great!
Room was comfortable; pillows comfy;bathroom large;good light over the mirror; mirror in the main part of the room & full-length mirrors on closet; good breakfast; nice tea selection…both it and coffee always conveniently available in lobby; good breakfast with many options.
A little gem of a hotel! I've tried other hotels around the DTW area, and this one is really nice. It's clean and the rooms are specious, and the breakfast was very nice as well. Definitely recommend!
This hotel far exceeded our expectations. So beyond what one would expect from the standard airport hotel. Special note must be made of the breakfast offered and the woman in charge, Michelle. I have never seen a cleaner or better maintained hotel breakfast than here. It was evident that Michelle takes great pride in offering guests an exceptional experience and it made our stay all the better!
I attended a a convention there every year. This is the second year we have booked this hotel. I think its very clean. Easy check-in. Front desk people ate very nice. And the complimentary breakfast makes the stay better. Plan on booking same one every year.
multiple hotel properties adjacent to eachother. parking areas closest to the hotels were filled with airport parking. we had to walk some distance from our parking spot to the front entrance, prior to check in.
catherine
Stayed 2 nights in Oct 2023
4/10 Poor
James
Traveled with family
Oct 16, 2023
Liked: Cleanliness
Disliked: Property conditions & facilities
The entire floor, including my room had a pervasive smell of wet ashtray.
We mainly used this for our parking for the airport but we did stay the night before our flight and it was convenient and clean. Would definitely use this option again.
GINA
Stayed 1 night in Sep 2023
6/10 Okay
Verified traveler
Traveled with family
Sep 15, 2023
Liked: Cleanliness, staff & service, room comfort
The cleanliness and desk service staff was great. The lack of snack vending machines and the only one took exact change only. Like who has change now a days?