Lobby

Reviews of Hotel Shreya

3 out of 5
Hotel Shreya
NO 06 02 06, New Bus Stand Road, Hanmakonda, TELANGANA

Reviews

4.6
Rating 10 - Excellent. 0 out of 6 reviews" "
Rating 8 - Good. 1 out of 6 reviews" "
Rating 6 - Okay. 1 out of 6 reviews" "
Rating 4 - Poor. 3 out of 6 reviews" "
Rating 2 - Terrible. 1 out of 6 reviews" "

4.4/10

Cleanliness

5.6/10

Staff & service

4.0/10

Property conditions & facilities

Reviews

4/10 Poor

Verified traveler

Disliked: Room comfort
Very near bus station. Waste hotel.
AC not working properly. No proper clean in bathroom. Room not comfortable.
Stayed 1 night in Apr 2018
Response from Kumar Dubasi on May 16, 2018
Dear Sir !! it was pleasure to serve in hotel Shreya ! How ever i came to know about you have faced bad experience at our hotel. please accept my sincere apology. i will defenetly look in to this and rectify it warm regards:

6/10 Okay

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
They charged me extra for A.C. room.... I told them to take difference of tariff of ac & non ac room but they took difference of amount of expedia rent paid & ac room rent..... Service was pathetic, no room service Given, expedia had written in voucher for 15% discount on all food bills but I had to fight with hotel manager to take that discount still he didn't have me full discount. Size of mosquitos flying in room were too huge.
Stayed 1 night in Apr 2018

2/10 Terrible

Katikala, Hyderabad

Disliked: Cleanliness, property conditions & facilities, room comfort
Worst Experience Ever !!
I have booked my room through Expedia which said Deluxe Non A.C. costing Rs. 1500/-. When I checked in my room., I could smell something which was irritable and after many requests they have changed my room.(After 3 hrs). The new room they have given it to me comprise of 10×10(not sure) a very small room which is so uncomfortable. When you are charging 1500 it should be worth 1500. The toilet wasn't clean, Sink was overflowing. I had to stay as I had no option. Very disappointing and bad Stay.
Stayed 1 night in Feb 2018

8/10 Good

Pooja, Hyderabad

Liked: Staff & service, room comfort
Disliked: Cleanliness
I booked two rooms through Expedia. One of the rooms was smelling terrible. Although they sprayed a room freshener, it wasn't just working out. The other room was very comfortable and clean. It was a good experience!
Stayed 1 night in Jan 2018

4/10 Poor

Verified traveler

Disliked: Staff & service, property conditions & facilities, room comfort
Absolutely nothing worth sharing....
Absolutely nothing worth sharing .... Rooms are basic minimum with not so friendly staff... Delay in giving room despite reaching hotel at 2 pm..... Despite of paying for extra guest had to argue for breakfast for extra guest... No parking...
Stayed 1 night in Dec 2017

4/10 Poor

Hurry, Hyderabad

Disliked: Cleanliness, property conditions & facilities
Disapointing experiance
My booking for two nights for four adults in two rooms was confirmed at the time of booking. when we landed there the receptionist was a little disappointed and was found fidgeting with the computer for some time and asked questions by which i had a feeling, that i would be told that the booking was not done. But surprisingly he allotted me two rooms and wanted me to pay for the stay immediately. I told him that i would be settling the bill during check out.He told me that the policy of the hotel was to collect the money for the stay at the time of check in only. I settled the amount mentioned by my Debit card. The rooms bath rooms were found not up the standard mentioned .particularly the plumbing fixtures were very difficult to operate.The sheets were found stained.Only the saving grace was the room service which was efficient and helpful during our stay. I hope this review would be of some to improve the services provided. Thanks for seeking this review.
Stayed 2 nights in Dec 2017
Response from Kumar Dubasi on Dec 24, 2017
Dear Sir, We apologize for the inconvenience caused and we shall look into the matter immediately. Please share your direct contact details so we could speak with you personally. thank you for your feedback. It helps us to improve and create enriching Hotel shreya experiences. We look forward to welcome you back soon.