Get an overview of this hotelArt Deco Hanoi hotel in Hoan Kiem, walk to Thang Long Water Puppet Theatre

Popular property highlights

Free WiFi
Restaurant
24-hour business center
Laundry facilities
Multilingual staff

Location

Located in Hoan Kiem, this hotel is within a 10-minute walk of Hang Da Market and Thang Long Water Puppet Theatre. Hoan Kiem Lake and Temple of Literature are also within 1 mi (2 km).

Hotel Features

This hotel features a restaurant, a 24-hour business center, and concierge services. WiFi in public areas is free. Additionally, dry cleaning, laundry facilities, and express check-in are onsite.

Room Amenities

All 25 soundproofed rooms provide free WiFi, free wired Internet, and minibars. For a bit of entertainment, guests will have plasma TVs with cable channels, and other amenities include free bottled water and hair dryers.

Hotel Amenities

Hotel Amenities

The hotel offers a restaurant. Wired and wireless Internet access is complimentary. A 24-hour business center is on site at this 3-star property. For a surcharge, the property provides a roundtrip airport shuttle (available 24 hours) and a train station pick-up service. This Art Deco hotel also offers tour/ticket assistance, multilingual staff, and concierge services. A total renovation of this property was completed in July 2013.

  • Safe-deposit box at front desk 
  • Express check-in 
  • Luggage storage 
  • Elevator/lift 
  • Breakfast available (surcharge) 
  • Train station pickup (surcharge) 
  • 24-hour business center 
  • Concierge services 
  • Front desk (limited hours) 
  • Laundry facilities 
  • Express check-out 
  • Tours/ticket assistance 
  • Year Built 2009 
  • Restaurant 
  • Total number of rooms - 25 
  • Number of floors - 8 
  • Dry cleaning/laundry service 
  • Free WiFi 
  • Number of buildings/towers - 1 
  • Airport transportation (surcharge) 
  • Free wired Internet 
  • Multilingual staff 

Family Friendly Amenities

  • Free Wi-Fi  
  • Soundproofed rooms  
  • Laundry facilities  

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Room Amenities

  • Soundproofed rooms 
  • Free bottled water 
  • Daily housekeeping 
  • Free toiletries 
  • Hair dryer 
  • Slippers 
  • Shower/tub combination 
  • In-room safe 
  • Desk 
  • Air conditioning 
  • Minibar 
  • Free wired Internet 
  • Dial-up Internet access (surcharge) 
  • Cable TV service 
  • Blackout drapes/curtains 
  • In-room computer 
  • Partially open bathroom 
  • Plasma TV 
  • Free WiFi 

Where to Eat

Buffet breakfasts are available for a surcharge and are served each morning between 7 AM and 10 AM.

Hanoi Serendipity Hotel has a restaurant on site.

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom 

Hotel Policies

Check-in

Check-in time starts at 2 PM

Check-in time ends at midnight

Special check-in instructions:

24-hour airport shuttle service is available on request. Contact the property in advance to make arrangements.

Check-out

Check-out time is 11:30 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for VND 157500 per night.
  • Cribs (infant beds) are not available.

Pets

  • No pets or service animals allowed

You need to know

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
No cribs (infant beds) available
No pets or service animals allowed

Fees

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Fee for buffet breakfast: VND 100000 for adults and VND 50000 for children (approximately)
  • Airport shuttle fee: VND 357000 per vehicle (roundtrip)
  • Rollaway bed fee: VND 157500 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Name

  • Hanoi Serendipity
  • Hanoi Serendipity Hotel
  • Hotel Serendipity
  • Hotel Serendipity Hanoi
  • Serendipity Hanoi
  • Serendipity Hotel
  • Serendipity Hotel Hanoi

We should mention

This property offers transfers from the train station (surcharges may apply). Guests must contact the property with arrival details 48 hours prior to arrival, using the contact information on the booking confirmation. No pets and no service animals are allowed at this property.


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