Hartwell Chalets

"I always do my research when booking rooms. The pictures were decent, the reviews were more than decent so imagine my surprise when I pulled up to check in. This place is older, breaking down, in a questionable area with people appearing to be engaged in suspicious activity outside in the parking lot. All other places were fully booked so I decided to check in - this process was fine, the staff was fine, just doing their job. But I get to my room and the musty smells gets me instantly, triggering my asthma. The toilet didn’t flush well, nothing is updated. Just not a good pick. Won’t stay here again. I am just relieved my car wasn’t broken into or stolen."

"It’s a clean and well maintained property. And the staff were friendly and professional. The free breakfast was really disappointing though. It was all unhealthy highly processed cheap food like white bread/bagels/mini muffins/cereals. The only fresh fruit was some whole apples and the coffee wasn’t good."

"Convenient to where we had to go "

"Less than stellar. I requested late check out when I checked in, was never told that it would be extra at the late check in kiosk, only to be told abruptly the day of check out that we would not be able to have late check out because they 'were fully booked'. Bed was very uncomfortable & there was noise day & night. No Do Not Disturb sign to be found so housekeeping startled my dog & received a complaint gor her barking."

"The staff were excellent and very helpful. We really appreciated their help getting to and from the George Strait concert. They even gave us a flashlight to help see in the dark."

"Very accommodating "

"Pretty view of the lake- on the edge of campus. Make sure to join the parent club if you are a Clemson Parent, you can get a free upgrade."

"Room was nice and the bed comfortable. The under window air unit was very loud and old. Staff were friendly and professional especially Mildred in the dining room for breakfast. Breakfast was very good and freshly cooked to order. Afain, Mildred is fantastic! "

"Had everything we needed. Good breakfast"