Exterior

Reviews of Holiday Inn Express & Suites Hearne, an IHG Hotel

2.5 out of 5

Reviews

8.6

Excellent

Rating 10 - Excellent. 177 out of 314 reviews" "
Rating 8 - Good. 89 out of 314 reviews" "
Rating 6 - Okay. 20 out of 314 reviews" "
Rating 4 - Poor. 15 out of 314 reviews" "
Rating 2 - Terrible. 13 out of 314 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

4/10 Poor

Jana Ersoz

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The room was smelling really bad. Sheets were almost wet.
Stayed 1 night in May 2024

10/10 Excellent

Antonio

Stayed 2 nights in Apr 2024

2/10 Terrible

Joe

Stayed 1 night in Apr 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to stay when playing baseball in Franklin.
Stayed 1 night in Apr 2024

10/10 Excellent

angelena

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Modern, clean and beautiful kitchen
Stayed 2 nights in Mar 2024

10/10 Excellent

Pamela

Friendly staff and very clean
Stayed 1 night in Mar 2024

10/10 Excellent

Maria

Stayed 2 nights in Mar 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

10/10 Excellent

Terrence, Cedar Park

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to my niece and far enough away from college station night before game day.
Stayed 1 night in Nov 2023

8/10 Good

Edward

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Jesus

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hoilday in was great! It had very clean rooms and great breakfast!
Stayed 1 night in Oct 2023

10/10 Excellent

Mayann

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay
Hotel stay was excellent! It was clean and ready when we arrived. People were very friendly. Breakfast was delicious. It was an awesome stay.
Stayed 2 nights in Oct 2023

10/10 Excellent

Betty

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice & safe.
Stayed 1 night in Oct 2023

10/10 Excellent

LINDA

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Blaine, tulsa

Stayed 1 night in Oct 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thankful,Greatful,Blessed
Stayed 1 night in Aug 2023

10/10 Excellent

Pamela

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean. Beds are comfortable. Room nice and cool.
Stayed 1 night in Aug 2023

8/10 Good

Paula

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay.
The hotel front desk staff is very friendly, and polite and professional! As far as the hotel it self the room we were the carpet needs to be cleaned. The toilet handle had to be jiggled after each flush. Other than that it’s a great place to stay.
Stayed 2 nights in Aug 2023

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities
Staff is great! Very attentive and helpful!
Stayed 1 night in Aug 2023

10/10 Excellent

Robert

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Very nice
Stayed 1 night in Aug 2023

10/10 Excellent

Jason

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

8/10 Good

Augusta

Liked: Staff & service, room comfort
Lovely hotel. The room could have been cleaned better. The breakfast is a nice touch
Stayed 2 nights in Jun 2023

10/10 Excellent

Jodi

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Breakfast very clean super nice employees
Stayed 1 night in Jun 2023

10/10 Excellent

Chon'Quenette

Liked: Cleanliness
Stayed 2 nights in May 2023

10/10 Excellent

Jennifer

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023

10/10 Excellent

Scott

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay
Good classic Holiday Inn. Room was nice and clean. Bed comfortable. Breakfast was good. Lots of choices.
Stayed 1 night in May 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023

6/10 Okay

Homero

Stayed 1 night in May 2023

2/10 Terrible

Ruth

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 4 nights in Apr 2023

10/10 Excellent

Doyle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023

8/10 Good

Rick

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023

10/10 Excellent

Kimberly

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay
This hotel is a great location, very clean and the beds are very comfortable. The staff was very friendly and helpful. I would definitely recommend this hotel.
Stayed 2 nights in Mar 2023

10/10 Excellent

Erendira

Stayed 1 night in Mar 2023

8/10 Good

Caroline

Traveled with family
Liked: Cleanliness, staff & service
Overall our stay was great, breakfast was wonderful. Our room was very warm and we couldn’t get it to cool down.
Stayed 1 night in Mar 2023

10/10 Excellent

Tara

Stayed 1 night in Mar 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice quick stay
This was a last minute booking and everything was great. Check in was quick, lady at the front desk was super nice and helpful, room was clean and comfortable. My only complaint is the train that comes through town throughout the night, so just be prepared if you are a light sleeper. Would definitely stay here again!
Stayed 1 night in Feb 2023

10/10 Excellent

Judy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service during Ice Storm!
We spent 2 nights in this very clean hotel during an ice storm. Despite several power failures due to the storm, the friendly staff worked hard to meet our needs. The power was off during breakfast both days. The manager, Phillie, brought in hot coffee, fresh fruit and breakfast tacos or sausage kolaches. Anna served and encouraged everyone with a smile as they came to eat. The hotel was recently updated with well designed rooms, nice bedding and great pillows. We would happily stay there again.
Stayed 1 night in Jan 2023

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Stayed 1 night in Feb 2023

8/10 Good

Phillip

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you are in Hearne, this is the best option
Stayed 1 night in Jan 2023

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2023

10/10 Excellent

Racheal

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly front desk staff! Nice, clean & super comfy room and beds. Great breakfast selections Would definitely stay again😊
Stayed 1 night in Dec 2022

2/10 Terrible

Matt

Stayed 1 night in Dec 2022

10/10 Excellent

Carrie

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The sofa bed was not made nto bed like I had called and requested. But the front desk clerk took care of it immediately HERSELF because we were such a late check in. Amazing service! The room also was super clean! Also, we had a king and the pillows were amazing!
Stayed 1 night in Dec 2022

8/10 Good

Randall

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a nice, quiet facility to stay. It was clean and the staff was friendly and met our needs.

10/10 Excellent

Rosa

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service
Friendly staff and cleanliness of room.
Stayed 1 night in Dec 2022

10/10 Excellent

Canitra

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I just love it!!!! Country and beautiful inside and out, especailly outside cause its surrounded by a lil forest even tho its in a small town with stores and stuff very nearby
Stayed 2 nights in Nov 2022

10/10 Excellent

Rozalynn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2022

10/10 Excellent

Tiffany

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2022

2/10 Terrible

Cecilia

Traveled with partner, Traveled with family
Disliked: Cleanliness, staff & service, amenities
Reserved a certain room days prior to and upon arrival I didn’t get the room I had reserved. Front desk was not helpful at all. They acted like they didn’t even care about the situation. The room was dirty, the couch was dirty and pull out bed wouldn’t come out. The front desk gave me all the sheets and pillows as if I had to do it myself because they gave me the wrong room and just threw the stuff on the counter
Stayed 1 night in Nov 2022

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2022