“The room was great and facilities clean and well-maintained. This was our final stop along the Hadrian’s Wall Path and a welcome upgrade from campsites along the way. Good value for money and a lively restaurant nearby.”
“Very clean, comfortable room. Staff made our stay very pleasant. They were very kind, helpful and friendly. Nothing was too much trouble for them. Thank you.”
“Great room and very clean and comfortable bed. Staff are very friendly and willing to help and assist where needed. Great hotel and would highly recommend to anyone thinking of booking.”
“Nice room. Good breakfast. Food in bar in evening also good and reasonably priced. Very big queue to check in due to coach parties arriving. No strategy for dealing with customers not on the coach and we had to queue for 15 minutes with no apology. Have to pay for pool and towels.”
“The staff here are absolutely wonderful creating a real home from home! The food in the restaurant was top notch and the drinks were served with care and attention. There was a lack of any kind of “ale” from the bar (neither bottles or cans) but that was the only missing item really.
Almost everything is good but a couple of improvements would be around housekeeping - didn’t top up tea, sugar or bodywash on each day and we didn’t notice of course until needed! Some aspects of the hotel are quite……
“The staff were very friendly and helpful and some of the amenities were adequate enough.
However, the blind was broken above one of the beds which let in an excessive amount of light in the early hours of the morning, which was extremely unideal with a four year old and a one year old child staying.
Directly outside the hotel and room were traffic lights on the busy street below, which gave a lot of traffic noise, especially when vehicles were beeping their horns at each other. Though this……