Standard Studio | In-room safe, blackout drapes, soundproofing, iron/ironing board
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Reviews of BS Boutique Hotel

3 out of 5
BS Boutique Hotel
Brückenstraße 14, Heidelberg, BW

Reviews

9.6

Exceptional

Rating 10 - Excellent. 18 out of 23 reviews" "
Rating 8 - Good. 4 out of 23 reviews" "
Rating 6 - Okay. 1 out of 23 reviews" "
Rating 4 - Poor. 0 out of 23 reviews" "
Rating 2 - Terrible. 0 out of 23 reviews" "

10/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

8/10 Good

robert

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is great! Staff were amazing. The only issue for me was the AC in the room was admin locked and i was sweaty all night!
Stayed 2 nights in Apr 2024
Response from Alejandro Herrera on Apr 14, 2024
Dear guest,thank you very much for your positive review.I hope to welcome you again soon in our hotel.With kind regardsBS Boutique Hotel

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay!
This was an awesome stay! The sauna that was in our room was amazing! Used it everyday after our outings!
Stayed 2 nights in Jan 2024
Response from Carlos Erdmann on Jan 16, 2024
Dear guest,thank you very much for your positive review.I hope to welcome you again soon in our hotel.With kind regardsBS Boutique Hotel

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Christmas Markets!
Great location and enjoyed our stay.
Stayed 2 nights in Nov 2023
Response from Thomas Schahn on Dec 9, 2023
Dear Steve,thank you very much for your positive review.I hope to welcome you again soon in our hotel.With kind regardsBS Boutique Hotel

10/10 Excellent

Nora Carmen

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice , we loved it! Staffs are helpful and nice! Overall just perfect!
Stayed 1 night in Sep 2023
Response from Alejandro Herrera on Oct 12, 2023
Dear customer,thank you very much for your positive review.I hope to welcome you again soon in our hotel.With kind regardsBS Boutique Hotel

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean and quiet
Stayed 2 nights in Oct 2023
Response from A on Oct 9, 2023
Dear customer,thank you very much for your positive review.I hope to welcome you again soon in our hotel.With kind regardsBS Boutique Hotel

10/10 Excellent

Elena

Traveled with partner
Liked: Amenities
Great location, my stylish room
Stayed 2 nights in Sep 2023
Response from Thomas Schahn on Oct 2, 2023
Dear customer,thank you very much for your positive review.I hope to welcome you again soon in our hotel.With kind regardsBS Boutique Hotel

10/10 Excellent

Timothy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great overall.
Stayed 3 nights in Jul 2023
Response from Thomas Schahn on Aug 31, 2023
Dear customer,thank you very much for your positive review.I hope to welcome you again soon in our hotel.With kind regardsBS Boutique Hotel

10/10 Excellent

Ian

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great boutique hotel. Friendly helpful people. Exactly as advertised!
Stayed 4 nights in Jun 2023
Response from Thomas Schahn on Jun 20, 2023
Dear customer,thank you very much for your positive review.I hope to welcome you again soon in our hotel.With kind regardsThomas SchahnBS Boutique Hotel

10/10 Excellent

Jameson

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property and room was exactly as expected, which is rare. The room was comfortable and the location was extremely convenient. Located 1 block from the nearest local rail stop it was a perfect spot to stay due to ease of arrival, travel while in town, and departure. It was a home away from home while I was in Heidelberg and I will stay here again anytime I am in town.
Stayed 17 nights in Jan 2023
Response from BS Boutique Hotel on Feb 1, 2023
Dear guest,thank you very much for your positive review.I hope to welcome you again soon in our hotel.With kind regardsThomas SchahnBS Boutique Hotel

6/10 Okay

Fred

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Requested a bedside light repair that was never fixed. Also a significant stench that persisted in the bathroom presumably from a vent in the floor.
Stayed 4 nights in Sep 2022
Response from Thomas Schahn on Oct 1, 2022
Dear guest,thank you very much for your evaluation and your constructive criticism.We will remedy this in a timely manner.I hope to welcome you again soon in our hotel.With kind regardsThomas SchahnBS Boutique Hotel

10/10 Excellent

Natalja

Liked: Cleanliness, staff & service, property conditions & facilities
недостатки- не парковки, нет завтрака,но все можно найти рядом. в номерах, которые выходят на улицу - слышен трамвай, но городским жителям не привыкать . lЛюбезный персонал. идеально чисто в номерах. теплые батареи в ванной!!!!
Stayed 1 night in Mar 2024
Response from Alejandro Herrera on Mar 11, 2024
Dear guest,thank you very much for your evaluation and your constructive criticism.We will remedy this in a timely manner.I hope to welcome you again soon in our hotel.With kind regardsBS Boutique Hotel

10/10 Excellent

Matthias

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr schönes Hotel. Sehr freundliches Personal. Sehr gute Lage. Wir haben uns sehr wohl gefühlt.
Stayed 2 nights in Feb 2024
Response from Alejandro Herrera on Feb 8, 2024
Sehr geehrter Gast,vielen Dank für Ihre positive Bewertung.Ich hoffe, Sie bald wieder in unserem Hotel begrüßen zu dürfen.Mit freundlichen GrüßenBS Boutique Hotel

8/10 Good

C.

Liked: Cleanliness, staff & service, property conditions & facilities
tolles Studio- coole Idee mit der Sauna
Stayed 2 nights in Jan 2024
Response from Alejandro Herrera on Jan 23, 2024
Sehr geehrter Gast,vielen Dank für Ihre positive Bewertung.Ich hoffe, Sie bald wieder in unserem Hotel begrüßen zu dürfen.Mit freundlichen GrüßenBS Boutique Hotel

8/10 Good

Lorenz

Liked: Cleanliness, staff & service, property conditions & facilities
Nettes Boutiquehotel in guter Lage
Nettes, sauberes Boutiquehotel in guter Lage Standard Doppelzimmer für längeren Aufenthalt etwas klein
Stayed 1 night in Dec 2023
Response from Carlos Erdmann on Jan 10, 2024
Sehr geehrter Gast,vielen Dank für Ihre positive Bewertung.Ich hoffe, Sie bald wieder in unserem Hotel begrüßen zu dürfen.Mit freundlichen GrüßenBS Boutique Hotel

10/10 Excellent

Na

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great to stay!
great location, very clean and big enough room, looking new facilities. I arrived at 8PM but working hour already finished. so no one there which was quite surprising. hotel sent me safety box code vis email to find my room key.
Stayed 2 nights in Nov 2023
Response from BS Boutique Hotel on Nov 13, 2023
Dear Mrs.Na,thank you very much for your positive review.We hope to welcome you again soon in our hotel.Kind regardsCarlos ErdmannBS Boutique Hotel

10/10 Excellent

Jean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023
Response from A on Oct 9, 2023
Sehr geehrter Gast,vielen Dank für Ihre positive Bewertung.Ich hoffe, Sie bald wieder in unserem Hotel begrüßen zu dürfen.Mit freundlichen GrüßenBS Boutique Hotel

10/10 Excellent

Manuela

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Das Hotel war sehr modern eingerichtet und sehr zentral gelegen. Auch das Personal war sehr zuvorkommend. Wir haben uns sehr wohl gefühlt und empfehlen das Hotel bedingungslos weiter.
Stayed 2 nights in Sep 2023
Response from Thomas Schahn on Sep 8, 2023
Sehr geehrter Gast,vielen Dank für Ihre positive Bewertung.Ich hoffe, Sie bald wieder in unserem Hotel begrüßen zu dürfen.Mit freundlichen GrüßenBS Boutique Hotel

10/10 Excellent

Dirk

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Das Apartment ist exzellent ausgestattet, bietet sehr viel Platz, ist sauber und schön eingerichtet. Das Standardzimmer im alten Gebäude bringt den Flair von Neuenheim näher, und man kann das Treiben auf der Brückenstr. verfolgen. Dort gibt es sehr gute Einkaufsmöglichkeiten, auch auf den Nebenstrassen. Der Philosophenweg ist auch nicht weit. Die Rezeptionsmitarbeiter sind sehr freundich, hilfsbereit und entgegenkommend! Insgesamt ein schönes Erlebnis!
Stayed 1 night in Jul 2023
Response from Thomas Schahn on Jul 22, 2023
Sehr geehrter Gast,vielen Dank für Ihre positive Bewertung.Ich hoffe, Sie bald wieder in unserem Hotel begrüßen zu dürfen.Mit freundlichen GrüßenThomas SchahnBS Boutique Hotel

10/10 Excellent

Svenja

Liked: Cleanliness, staff & service, property conditions & facilities
Super schönes Zimmer und sauber. Personal ist super nett.
Stayed 1 night in Jun 2023
Response from Thomas Schahn on Jul 21, 2023
Sehr geehrter Gast,vielen Dank für Ihre positive Bewertung.Ich hoffe, Sie bald wieder in unserem Hotel begrüßen zu dürfen.Mit freundlichen GrüßenThomas SchahnBS Boutique Hotel

10/10 Excellent

Klaus

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nicht weit von der Innenstadt gelegen. Sauberkeit und Höflichkeit scheint, bei dem Hotel,ein hohes Gebot zu sein. Sieht man noch selten. Einrichtung modern mit viel Geschmack. Weiter so!
Stayed 1 night in Nov 2022
Response from Thomas Schahn, BS Boutique Hotel on Dec 6, 2022
Sehr geehrter Gast,vielen Dank für Ihre positive Bewertung.Ich hoffe, Sie bald wieder in unserem Hotel begrüßen zu dürfen.Mit freundlichen GrüßenThomas SchahnBS Boutique Hotel