Busca un aparthotel en Henderson

“Hello, I wanted to share some concerns about my recent stay and request your help in reviewing whether a partial refund might be appropriate. When I checked in, I asked if it would be possible to place my room on the same floor as another family member staying at the hotel. I was told that because my reservation was booked through Expedia and listed as a private room, the hotel was unable to make any adjustments and that I would need to contact the host through the booking platform if I needed...

“The room was not clean, the floors were absolutely disgusting, the mirror in the bathroom was broken, the handle for the sink was broken along with the sink in the kitchen. I did not know that we were staying at a residential room, it was the worse thing ever! I wanted a hotel & no where did it say that it was residential during booking. On top of that the pool was closed on our side of the hotel/building, front desk said that the other side has the pool but closes at 5pm in VEGAS!!!! Like it’s...

“Parking was easy staff was great place was clean.”

“I recently stayed at MGM Tower 1, and it was an absolutely fantastic experience from start to finish. If you are looking for a blend of luxury, comfort, and top-tier service, this is the place to be. What Stood Out: The Room: The accommodations were pristine and modern. The bed was incredibly comfortable, and the views from the floor-to-ceiling windows were breathtaking. It truly felt like a quiet sanctuary amidst the energy of the city. World-Class Service: Every staff member I encountered...

“Good location. Staff and housekeeping was good. We had wet floors due to a leek. The offered another room 2 days into our 4 day stay. Maintenance resopnse was lackluster, didnt attempt to deal with the water. Just gave us extra towels to put down. Windows didnt open and window locks, once pryed open, didnt work. Place was pretty shabby. We wont be back.”

“Habitacion limpia ”

“Personal multilingüe ”

“El lugar estaba sucio me alojé durante 5 días y 4 noches nunca fueron a cambiar las toallas ni hacer la limpieza, pregunté en recepción por la limpieza y me dijeron que al ser vía expedia era privado y que debíamos contactar por este medio al personal de limpieza, muy extraño, adicional a eso, estubieron haciendo reparaciones en el edificio y nos despertaron super temprano, no pudimos usar la alberca por la misma razon. ”

“was not informed that this was a owner condo and that NO housekeeping was included”