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Heron Island Resort

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Private beach, white sand, sun loungers, beach umbrellas
Private beach, white sand, sun loungers, beach umbrellas
Private beach, white sand, sun loungers, beach umbrellas
Outdoor pool, pool umbrellas, sun loungers

Overview of Heron Island Resort

Heron Island Resort

4 out of 5

4.1/5 Very Good

Guests rated this property 3.7/5 for cleanliness.

Popular amenities

  • Pool
  • Spa
  • Restaurant
  • Business services
  • Parking available
  • Bar

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Social distancing

Explore the area

  • Popular LocationHeron Island Dock1 min walk
  • Popular LocationThe University of Queensland - Heron Island Research Station1 min walk

Choose dates to view prices

About this area

Heron Island

Located in Heron Island, Heron Island Resort is in a national park and on a private beach. While the natural beauty of Capricornia Cays National Park and Coral Sea can be enjoyed by anyone, those looking for an activity can check out Heron Island Dock. Spend some time exploring the area's activities, including whale-watching.
Popular Location

What's nearby

  • Heron Island Dock - 1 min walk
  • The University of Queensland - Heron Island Research Station - 1 min walk

Restaurants

  • Shearwater Restaurant — 1 min walk

About this property

Heron Island Resort

Resort with private beach, full-service spa
Spend the day relaxing on Heron Island Resort's private white sand beach or pampering yourself at the resort's full-service spa. All 112 rooms provide conveniences like refrigerators and electric kettles, plus balconies and free tea bags/instant coffee. Other amenities available to guests include ceiling fans, hair dryers, and showers.
Heron Island Resort offers 112 accommodations with ceiling fans. Rooms open to balconies. Bathrooms include showers, complimentary toiletries, and hair dryers. Housekeeping is provided daily.
Recreational amenities at the resort include a private beach and an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the resort's full-service spa, Aqua Soul Spa. Services include hot stone massages, facials, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic. The spa is equipped with a steam room.

The spa is open daily.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Social distancing measures in place

Safety measures

Temperature checks given to staff
Temperature checks available for guests
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in some public areas: WiFi (AUD 5 per hour)

Parking and transportation

  • Self parking on site (AUD 10 per night)
  • Ferry terminal shuttle (surcharge)

Food and drink

  • 1 restaurant and 1 coffee shop/café
  • 1 bar

Things to do

  • Boat tours
  • Ecotours
  • Fishing
  • Full-service spa
  • Helicopter/airplane tours
  • Kayaking
  • Outdoor pool
  • Scuba diving
  • Shopping
  • Snorkeling

Family friendly

  • Outdoor pool
  • Refrigerator
  • Snack bar/deli

Conveniences

  • Front-desk safe
  • No elevators
  • Reception hall

Guest services

  • Concierge services
  • Daily housekeeping
  • Front desk (limited hours)
  • Luggage storage

Languages spoken

  • English

Business services

  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Garden
  • Pool sun loungers
  • Pool umbrellas
  • Private beachfront location
  • Terrace

Spa

  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body treatments
  • Facials
  • Manicures and pedicures
  • Massage - hot stone
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • In-room accessibility

More

  • Beach towels
  • Designated smoking areas

Room amenities

Bedroom

  • Bed sheets
  • Ceiling fan

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels

Entertainment

  • Cable/satellite channels

Food and drink

  • Electric kettle
  • Free tea bags/instant coffee
  • Refrigerator

Outdoor space

  • Balcony

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - 10:00 PM
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM
Express check-out

Special check-in instructions

The front desk is open daily from 7:00 AM - 10:00 PM
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
This property is accessible by boat, seaplane or helicopter. Boat transfers are available every day except Tuesday and Thursday. To make transfer arrangements,

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AUD 75.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Additional fee: AUD 7 per person, per day

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for wireless Internet in public areas: AUD 5 per hour (rates may vary)
  • Self parking fee: AUD 10 per night
  • Rollaway bed fee: AUD 75.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Guests must transfer via boat or floatplane to the property; guests must contact the property at least 72 hours before travel, using the contact information on the confirmation received after booking
This property offers transfers from the ferry terminal (surcharges may apply); guests must contact the property with arrival details 72 hours prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms

Property is also known as

Heron Island Resort
Heron Island Hotel Heron Island
Heron Hotel Heron
Heron Island Resort Resort
Heron Island Resort Heron Island
Heron Island Resort Resort Heron Island

Frequently asked questions

4.1
Very Good
Rating 5 - Excellent. 52 out of 146 reviews
5 - Excellent 36%
Rating 4 - Good. 69 out of 146 reviews
4 - Good 47%
Rating 3 - Okay. 14 out of 146 reviews
3 - Okay 10%
Rating 2 - Poor. 8 out of 146 reviews
2 - Poor 5%
Rating 1 - Terrible. 3 out of 146 reviews
1 - Terrible 2%

3.7/5

Cleanliness

4.1/5

Staff & service

3.7/5

Amenities

3.5/5

Property conditions & facilities

4/5 Good

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 5 nights in Jan 2021

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Magical Island
Unfortunate that you get there and can’t check in til 3. Not enough shower and change room facilities if you snorkel straight away and we waited over 1/2 hour in line to get our snorkel gear. From then on everything great
Stayed 4 nights in Jan 2021

1/5 Terrible

Traveled with group, Traveled with family
Heron closed the week of our trip due to water issues. We had 1 email from the island at very late notice advising of the closure and we had to do a number of follow ups to work out what was happening. The customer service was terrible. I would not book again until the management of this island changed.
Stayed 6 nights in Dec 2020

4/5 Good

Liked: Cleanliness
Stayed 3 nights in Sep 2020

5/5 Excellent

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a slice of heaven. You feel a million miles away from the world. On a clear night- watch the Milky Way. I don't know many places that you can watch the sunrise on one side of the island and the sunset on the opposite side later in the day
Stayed 3 nights in Mar 2020