Exterior detail
Check availability

Reviews of Hotel Chartreuse

3 out of 5
Hotel Chartreuse
142 Staatsstrasse, Hilterfingen, BE

Reviews

9.8

Exceptional

Rating 10 - Excellent. 94 out of 115 reviews" "
Rating 8 - Good. 20 out of 115 reviews" "
Rating 6 - Okay. 1 out of 115 reviews" "
Rating 4 - Poor. 0 out of 115 reviews" "
Rating 2 - Terrible. 0 out of 115 reviews" "

9.8/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

STEPHEN

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Edina

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this place. Staff so kind and welcoming.
Stayed 2 nights in Apr 2024

10/10 Excellent

Marilyn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this little hotel…bus stop right out front to go into Thun but could also walk on the path if you wanted to. Super friendly and helpful owners, breakfast not huge variety but typical European. We ate in the restaurant one evening, and the food was delicious, staff terrific. No elevator if that is an issue, was not for us.
Stayed 3 nights in Oct 2023

10/10 Excellent

Michael

Traveled with partner
Liked: Amenities
Staff is excellent
Stayed 3 nights in Sep 2023

10/10 Excellent

Heather

Liked: Staff & service, property conditions & facilities
Stayed 3 nights in Aug 2023

10/10 Excellent

Lachlan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2023

8/10 Good

Easwaran

Liked: Staff & service
Disliked: Property conditions & facilities
Customer service was nice. It more than made up the lack of amenities in the hotel. If there is one thing I’d change, it would simply be adding a fan or air conditioninf
Stayed 5 nights in Jun 2023

10/10 Excellent

Marta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Great hotel within walking distance to town and 3 min from the lake; very friendly staff and food in hotel restaurant excellent. Room comfortable and clean
Stayed 1 night in Jul 2022

8/10 Good

Ingrid

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2022

8/10 Good

Eugenio

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay, I’ll go back
I like this place. Second time here. Staff is kind and welcoming. Quality breakfast. Free parking. What’s missing is an electric car charging station nearby.
Stayed 2 nights in Mar 2022

10/10 Excellent

Greg

Liked: Cleanliness, staff & service, property conditions & facilities
good
Stayed 2 nights in Oct 2021
Response from Pascal on Nov 3, 2021
Dear Greg Thanks for your review! Best regards Pascal and Team

10/10 Excellent

Cindy B

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a great clean Hotel. The restaurant is excellent. We did have a great time
Stayed 2 nights in Sep 2021
Response from Pascal on Oct 23, 2021
Herzlichen Dank für die tolle Bewertung! Wir freuen uns, sie wieder bei uns begrüssen zu dürfen! Herzlichst Pascal und Team

8/10 Good

ChingYing

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2021
Response from Pascal on Feb 24, 2021
Dear ChingYing Thank you for your great review and your stay with us. We wish you all the best and stay healthy! Best regards Pascal and Team

10/10 Excellent

Boris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An interesting stay, close to Thun.
A really nice quiet Hotel, check in was very friendly and professional. We got a great room with a view towards the Lake. We booked this Hotel because there is a great looking Italien Restaurant in house! Unfortunately dew to COVID-19 it was closed. Ordered Pizza and were able to dine in the Restaurant space, which enhanced the experience. Breakfast was great, thanks to a lovely, attentive Italien Lady.
Stayed 1 night in Feb 2021
Response from Pascal on Feb 17, 2021
THANKS THANKS THANKS! ...for that great review and your stay! We hope to come back to narmality soon! Best regards! Pascal and Team

8/10 Good

Jesper

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice little hotel - good breakfast could use a little more to choose from but it’s COVID times... nice new rooms and looking forward to be back when the restaurant is open .
Stayed 3 nights in Jan 2021
Response from Pascal on Feb 17, 2021
Dear Jesper Thank you for your review. We are happy that you enjoyed your stay. We hope to get back to normality as soon as possible and looking forward to meeting you again! Best regards! Pascal and Team

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
100% recommend
The location is very convenient, 2 min walk from an amazing view by the lake, staff is very friendly, everything is super clean and the rooms are beautiful! Would definitely visit again!
Stayed 1 night in Jul 2020
Response from Pascal on Jul 15, 2020
Liebe Gäste vielen herzlichen Dank für ihren Aufenthalt und die tolle Bewertung. Wir wünschen ihnen einen schönen Sommer! Bis bald und liebe Grüsse Pascal und Team!

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a lovely Hotel , very freindly and warm staff nothing to much trouble. Room was fantastic large and warm, lovely very large shower room witth all amenties cleaned every day all of the Hotel is spotles. Great Breakfast didnt use the Restaurant but it looks lovely. Free. Fresh ground cofffee , water , soda and fresh fruit a lovely touch on the landing also free bus tickets for Thun and into Interlarken if need a nice touch to. Well done hope to be back again soon
Stayed 4 nights in Feb 2020
Response from Pascal and Team on Mar 1, 2020
Dear Guests Thank you so much for the great review! We wish you a good start in the summer time and we also hope to see you again! Best regards from Switzerland!

8/10 Good

Aksman, Seaford

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel and staff are great but the restaurant prices are a bit steep.
Stayed 1 night in Feb 2020
Response from Pascal on Mar 1, 2020
Dear Aksman Thanks for your compliments. We are a Restaurant with outentic, italian food. Our products are fresh and local. Our concept is: Enjoying a full evening with us, our service and a 3 to 4 course menu in a great ambiance. All those favors have its price, Compared to other spots like we are... not that steep. We wish you a good time and we hope to see you again. Best regards from Switzerland!

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly and relaxed. Comfortable rooms but small. Great breakfast and snug restaurant. A beautiful 20 minutes walk along the lake to Thun.
Stayed 3 nights in Jan 2020
Response from Pascal on Jan 25, 2020
Thank you for your review. We wish you a safe way back home! Best regards from Switzerland!

8/10 Good

MJ, Chicago

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is really lovely, it has a lot of charm. The staff are all very helpful and friendly. The breakfast is good, typical European breakfast fair. The owners are warm and welcoming. However our room was very small, smaller than it appeared in the photos in my opinion. So if you are here to enjoy the outdoors and want really Swiss character and service this is a great choice. However if relaxing in your room is important to you during your vacation I might look at other hotels in the area.
Stayed 1 night in Aug 2019
Response from Pascal on Aug 15, 2019
Dear MJ Thank you so much for your review and your stay. A great text with an honest oppinion! We are a small hotel, familyar and perfect for a short break in the region to enjoy. It's right: Here, our guests should go out and explore the wonderful attractions. Thank you again and have a safe way back!

10/10 Excellent

nathan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cannot say enough good about this hotel. The owner and staff treated us like family. Great rooms and restaurant. Fabulous atmosphere. The owners have done a tremendous job with the remodel and upkeep of this hotel. Just a quick drive to Interlake or Spiez, but the peace and quiet away from all that was welcome. Highly recommend this hotel and hope to return!
Stayed 2 nights in Jul 2019
Response from Pascal on Aug 6, 2019
Dear Nathan Thank you for your stay and the great review. We wish you a safe travel and all the best. Hope to meeting you again at our Hotel. Best Pascal and Team

10/10 Excellent

Marlit

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es war alles in bestens.
Stayed 4 nights in May 2024

10/10 Excellent

Fabiola

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recomendable 100%
Perfecto todo
Stayed 3 nights in Jan 2024

10/10 Excellent

Ulrike

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2024

10/10 Excellent

Giselle

Stayed 3 nights in Dec 2023

6/10 Okay

SANDRO

Traveled with family
Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2023

10/10 Excellent

Daniela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ideales Hotel nähe Thuner See
Sehr schönes uns super sauberes Zimmer das etwas nüchtern eingerichtet ist. Das Bett is hervorragend. Frühstück war reichlich, Eier wurden frisch nach Bestellung zubereitet. Unser Zimmer war weg von der Straße und ruhig - wir konnten nachts das Fenster auflassen. Die Bushaltestelle ist direkt vor der Tür und der See ist 2 Minuten Fußmarsch entfernt. Wir würden definitiv hier wieder übernachten, auch wegen dem freundlichen Personal
Stayed 4 nights in Oct 2023

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel with friendly staff
great hotel with a great Italian restaurant. Staff was excellent and gave us tips for places to visit.
Stayed 4 nights in Sep 2023

10/10 Excellent

Matthias

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Das Frühstück war sehr gut und man kann den Thuner See mit einer wunderbaren Badestelle in 5 min erreichen. Auch die Bushaltestelle ist nur 3 min entfernt.
Stayed 3 nights in Sep 2023

10/10 Excellent

ANA MARIA

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy buena estancia
Habitación limpia, cómoda, bonita y luminosa. Desayuno muy rico. Personal muy amable.
Stayed 1 night in Aug 2023

10/10 Excellent

Philipp

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023

10/10 Excellent

Stefan

Liked: Cleanliness, staff & service, property conditions & facilities
Sehr netter Service. Ein schön renoviertes Hotel.
Stayed 1 night in Aug 2023

10/10 Excellent

Sven-Olof

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2023

8/10 Good

Omar

Liked: Cleanliness, staff & service, property conditions & facilities
The guest were very nice and the city was nearby.
Stayed 3 nights in Aug 2023

10/10 Excellent

Dayanara

Stayed 1 night in Jul 2023

10/10 Excellent

Xavier

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2023

10/10 Excellent

Claudia

Liked: Cleanliness, staff & service, property conditions & facilities
Personal ist sehr herzlich und aufmerksam
Stayed 3 nights in May 2023

10/10 Excellent

Jann

Stayed 1 night in Mar 2023

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023

10/10 Excellent

Maria

Stayed 1 night in Mar 2023

10/10 Excellent

Olivier

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2023

10/10 Excellent

Maik

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2023

10/10 Excellent

Andreas

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wir haben uns heimisch gefühlt. Wir würden hier immer wieder buchen!

10/10 Excellent

Max

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ruht und Max
ES WAR ALLES SUPER
Stayed 1 night in Dec 2022

10/10 Excellent

roger

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Idéal pour séjour d'affaire dans la région
J'ai déjà séjourné dans cet hôtel pour affaires à mon entière satisfaction. Le personnel est très aimable et serviable. Les chambres sont vraiment confortables et accueillantes. Rien ne manque, même le café et le plat de fruit en libre service. J'y retournerai
Stayed 1 night in Nov 2022

10/10 Excellent

Jan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Die Unterkunft war sehr sauber, ruhig und geräumig, angenehmes Bett und grosszügiges Badezimmer. Freundliche Gastgeber, gerne wieder.

10/10 Excellent

Thomas

Stayed 2 nights in Oct 2022

10/10 Excellent

Pia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Das Hotel war perfekt gelegen nur wenige Gehminuten zum See und in der Nähe von Thun. Super abschliessbarer Raum für die Bikes mit Ladestation. Sehr geschmackvolles Hotel mit schönem Ambiente und sehr leckerem Essen. Sehr netter Gastgeber und das ganze Personal. Gerne wieder einmal nur empfehlenswert.
Stayed 3 nights in Sep 2022

8/10 Good

Daniel

Stayed 2 nights in Aug 2022

10/10 Excellent

Karin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hat mir sehr gefallen! Sehr empfehlenswert!
Stayed 1 night in Aug 2022