There was a used dirty washcloth in the bathroom. There was no bag for the ice bucket. Worst of all there was dried up poop on the floor. They did comp us and switched us to a different room, but still very unsatisfactory.
Comment from Hotel Management
Sep 5, 2016 by Manager, Hotel Management
Thank you for your honest evaluation. We apologize for not meeting your expectations regarding room cleanliness. We have procedures in place so these problems do not occur. Regrettably we missed a step, and we are sorry we let you down. Thank you again for bringing this to our attention, and we hope you will give us another opportunity to serve you again the next time your travels bring you to our beautiful area.
Guest Relations Manager