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Every staff person we encountered was so friendly. Smiling, acknowledging you, asking if you needed anything just because they happen to be walking by you. Also very knowledgeable about the area. It was a great experience. And the hotel was very clean.
Peggy
4/10 Poor
Gerry
Dec 28, 2023
Gerry
Stayed 1 night in Dec 2023
10/10 Excellent
James
Dec 27, 2023
Liked: Cleanliness, amenities
James
Stayed 2 nights in Dec 2023
6/10 Okay
Jeanette
Traveled with partner
Dec 17, 2023
Liked: Cleanliness, staff & service
The location is good, near by shops and restaurants. The staff were nice. The free breakfast was okay, yogurt bar, cold cereal, egg with cheese omelettes, sausage patties, and potatoes. Muffins, bagels, pastries & toast. The bed was hard and uncomfortable.
The shower wall needs repair. The room could use a ceiling fan.
Good, but I expected better quality. The fridge was making noise and I had to wake up after midnight to unplug the fridge because it was so noisy. Breakfast was fine regular not many options for fruit. They use clorox to disinfect which is good but the smell of clorox was irritating for me.
PLEASE don’t waste your money, this place is terrible, absolutely no customer service, if anything extremely rude. We had no house keeping even after making multiple calls to get someone to clean, front desk hung up when we called to get rooms switched. $700 for 2 nights for 2 rooms went down the drain. If I could give minus one star I would
Excellent location, very close to SH 249 and very close to The Vintage Park
Jose Pablo
Stayed 2 nights in Jul 2023
Response from Bhavesh on Jul 25, 2023
Dear Jose,On behalf of the entire hotel team, I want to thank you for sharing about your experience.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with all the departments as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,BHAVESH BHAKTAGeneral Manager
Tiffani and Ashley were amazing and went above and beyond to assistant with anything we asked with. Highly recommend this hotel. Traveled with two small children.
Great service; clean, location friendly... recommend staying here.
James
Stayed 1 night in Jun 2023
Response from Bhavesh on Jun 16, 2023
Dear James,Thank you for your kind feedback. We're thrilled to hear that you experienced great service, found our hotel clean, and appreciated our friendly location. Recommendations from satisfied guests like you mean a lot to us. We look forward to welcoming you back and providing another enjoyable stay. Thank you for choosing to stay with us.Best regards,Bhavesh Bhakta
Wasn’t the cleanest hotel and called the front desk for an extra towel, but it was never brought to us or notified us if we needed to go down to get it ourselves. Breakfast was just OK.
We left the hotel after seeing 4 rooms that all of them has serious problems, such as wet floor paint, non stop firealarm beep, chemical smell. We are expecting our refund
Matthew
Stayed 1 night in Mar 2023
10/10 Excellent
Paloma
Traveled with group
Mar 8, 2023
Liked: Cleanliness, room comfort
Staycation
Very nice and clean hotel for a girls' staycation!
Paloma
Stayed 1 night in Mar 2023
Response from Bhavesh on Mar 9, 2023
Dear Paloma,On behalf of the entire hotel team, I want to thank you for sharing about your experience at our hotel .It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with all the department as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,BHAVESH BHAKTAGeneral Manager
10/10 Excellent
tobin
Feb 13, 2023
Liked: Cleanliness, room comfort
tobin
Stayed 3 nights in Feb 2023
Response from Bhavesh on Feb 14, 2023
Dear Tobin,On behalf of the entire hotel team, I want to thank you for sharing about your experience at our hotel .It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with all the department as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,BHAVESH BHAKTAGeneral Manager
10/10 Excellent
Christine
Feb 5, 2023
Christine
Stayed 1 night in Feb 2023
Response from Bhavesh on Feb 7, 2023
Dear Christine,On behalf of the entire hotel team, I want to thank you for sharing about your experience at our hotel .It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with all the department as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,BHAVESH BHAKTAGeneral Manager
10/10 Excellent
Verified traveler
Jan 8, 2023
Liked: Cleanliness, room comfort
Verified traveler
Stayed 1 night in Jan 2023
Response from Bhavesh on Feb 2, 2023
Dear Joe,On behalf of the entire hotel team, I want to thank you for sharing about your experience at our hotel .It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with all the department as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,BHAVESH BHAKTAGeneral Manager Imbue Investmentsbhakta.b@imbueinvestments.com2813797300