Ratings based on 792 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
86% of guests recommend
4.1 Room cleanliness
4.0 Service & staff
4.0 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
2 out of 5
by A verified traveler from US

Too many bandaids, unfriendly staff, dishonest pra

Posted Oct 26, 2016
Pros: The positive things about this hotel included the room size, updated bathtub and bathroom in general, and easy access to the highways. The family sui
Cons: The customer service, cleanliness, and friendliness could be improved. Unfriendly maids, smelly hallways and closets, and dirty-looking walls and fix
Location: The location is good for the IAH airport or the Deerbrook Mall, but is pretty far from anything else.
We booked this hotel last minute due to a bad experience with Expedia so our options were limited. We chose this location because we thought it would be closer to the Spring, TX area and it really isn't at all. Actually, it isn't close to anything but the airport and Deerbrook Mall. We probably spent way more in gas than we should have just to get anywhere in the city. This was our fault for not recognizing the area. When we arrived around 11am we were told that our room was a studio suite even though we had clearly booked the King Suite with pictures of a separate living room and bedroom. This was the only reason we chose this specific hotel. Even though I showed them online what we booked, they still charged us $40 to upgrade to that room. This is terrible customer service in my opinion. They blamed Expedia but still made me pay for the mix-up. The manager was friendly as he had to provide us with a new TV to replace a broken one in the room and deliver fresh linens for the sleeper sofas in the living room. But I couldn't overlook the questionable cleanliness of the place. The hallway in front of the elevators on the main floor smelled like mildew, the hotel room walls were bare and scratched up, there was long-standing makeup on the bedroom curtains, the tiny bedroom closet smelled like animals, the parking lot was tight and very small, and most of the staff left a lot to be desired. After our first night we were fully expecting maid service. I love coming ba
3 out of 5
by A verified traveler

Smelly room.

Posted Oct 25, 2016
Location: Airport stay
The room smelled quite damp. Breakfast was limited.
5 out of 5
by A verified traveler from Abbeville, LA

Mint condition, and close to Houston Bush

Posted Sep 27, 2016
Held overnight in Houston because of a weather-related delay, I was able, thanks to Expedia, to find this mint condition hotel 10 minutes from IAH with all the amenities I was looking for: free shuttle service, breakfast included, Wifi, and at a reasonable price. I am happy to recommend it.
3 out of 5
by A verified traveler from g

Nice hotel close to highway

Posted Sep 19, 2016
Room was small. Bathroom was extremely small. Room was clean. Breakfast was great
5 out of 5
by A verified traveler from B

Pleasant surprise

Posted Aug 1, 2016
First time staying at a Baymont. Very, very nice. Will definitely stay at more.
4 out of 5
by A verified traveler

Posted Jul 26, 2016 on Hotels
Great for sports teams
3 out of 5
by A verified traveler

Great nights sleep!

Posted Jul 24, 2016 on Hotels
Arrived late after a long day. Front desk staff was very nice as was the shuttle driver. Beds were the most comfortable I've had a in a very long time from a standard hotel. Breakfast was your basic waffles and powdered eggs with sausage but still just fine. Overall a good hotel for a quick stay!
5 out of 5
by Stephen from San Diego, CA

Stay @The Baymont!

Posted Jul 18, 2016 on Hotels
Great Stay! Worth the Value!
5 out of 5
by stephen from San Diego

A Great Stay at The Baymont!

Posted Jul 16, 2016 on Hotels
Great Stay! Breakfast was Good! Shuttle service was available! Clean Room!
3 out of 5
by A verified traveler

Posted Jul 13, 2016 on Hotels
Transportation to the airport is HORRIBLE! The shuttle went to 4 different hotels and took forever to get to the airport.