Ratings based on 2,442 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
78% of guests recommend
4.3 Room cleanliness
4.1 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
3 out of 5
by A verified traveler from US

Way too many fees and absolutely no perks..

Posted Nov 18, 2016
There are way too many fees and no perks I mean give us something I would have absolutely made this hotel my go to but I won't be going back.
3 out of 5
by A verified traveler from US

Posted Nov 18, 2016
Bathroom had A lot of hairs (not mine) - soap from prior client still in shower (gross) and hole in bathroom ceiling tile (yikes). Tv would not keep internet connection. The staff and bar area was suffiecent.
Comment from Hotel Management
Nov 30, 2016 by Mark Noyes, General Manager of Hotel Derek, Hotel Management
Marcia, thank you so much for taking the time to share your review of your most recent stay of Hotel Derek. I’m thrilled to hear that you enjoyed our culinary offerings at Revolve Kitchen + Bar, but I do apologize for the several housekeeping issues you experienced and please let me assure you that this is not what our guests typically experience in their guestroom - action will definitely be taken to ensure that each and every guestroom meet and exceed our high standards. I would love to welcome you back during your next visit to HTown.
5 out of 5
by A verified traveler from Houston

Valet parking excellent.

Posted Nov 11, 2016
Room had a fantastic view. Valet parking was excellent. Very courteous.
4 out of 5
by A verified traveler from US

Hotel with great style.

Posted Nov 10, 2016
Pros: Friendly staff.
Cons: Bathrooms could use a update.
Hotel Derek reminded me of Las Vegas minus the casino. Very cool retro style with fantastic service.
Comment from Hotel Management
Nov 21, 2016 by Mark Noyes, General Manager of Hotel Derek, Hotel Management
A little taste of Vegas in Houston? Well take it. And the best part – we won’t take all your money! Thank you so much for your kind comments about Hotel Derek and our hip & happening style. We would love to welcome you during your next visit.
5 out of 5
by A verified traveler from US

Beautiful, modern, and enticing hotel!

Posted Nov 7, 2016
Location: Such a beautiful place to stay that is right in the heart of the Houston Galleria area. So much to do right outside the hotel doors!
Beautiful and modern décor with wonderful and professional staff. Very comfortable beds and atmosphere!
Comment from Hotel Management
Nov 9, 2016 by Mark Noyes, General Manager of Hotel Derek, Hotel Management
You know what they say, “Location, location, location”! Thank you so much for your kind comments on our chic, modern décor and our awesome staff – we love them! We can’t wait until your next visit to HTown – we’ll have the red carpet waiting!
1 out of 5
by A verified traveler from US

Disappointing

Posted Nov 1, 2016
Pros: The only thing I liked about the hotel was the great location... walking distance to the Galleria Mall.
Location: Close to shopping and restaurants
The refrigerator was so full of minibar stuff there was no room to put anything else. There was no microwave. There were lots of of little hidden charges that would have been included at other hotels. I didn't care for the decor at all. The hotel staff was not polite.
Comment from Hotel Management
Nov 14, 2016 by Mark Noyes, General Manager of Hotel Derek, Hotel Management
J, Hotel Derek is a super swanky full service boutique so we expect that our clients aren’t cooking in their guestroom, hence the absence of a microwave. Treat yourself! Get out there and enjoy all the amazing restaurants, bars and shops that you rightly noted are within walking distance… You deserve it!
5 out of 5
by A verified traveler from Baltimore, United States of America

Posted Oct 31, 2016
Pros: Location
Location: Across the street from the Galleria
Clever, fun, thoughtfully designed space. I love the boutique hotel concept. The exceptionally friendly staff put this stay over the top.
3 out of 5
by A verified traveler from US

Hotel stay was OK.

Posted Oct 24, 2016
Location: Houston has lots of activities or things to do!
LOOK OUT FOR THE EDGE OF THE BED. YOU CAN BUMP YOUR LEG ON IT BECAUSE OF IT'S DESIGN (very sharp edges).
1 out of 5
by A verified traveler

Posted Oct 24, 2016
Room not ready. King bed confirmed but not available. Fire alRm went off at 4 am and hotel had no employees to manage event. Elevators continued to work while fire alArms were active. Not good
Comment from Hotel Management
Nov 2, 2016 by Mark Noyes, General Manager of Hotel Derek, Hotel Management
Hey Jetsetter, thank you for taking a moment to share a review from your weekend stay at Hotel Derek. We hate that your stay was interrupted by the firm alarm in the wee hours of Sunday morning. Believe me, that’s not the parting impression we design for our guests, but please know that the alarm and other safety measures are put in place with you and your family’s safety in mind! When we learned that a guest had pulled the fire alarm as a prank (not at all funny) we thought it best to simply disarm the sirens and activate the elevators so everyone could get back to their rooms and get back to sleep, given the hour especially. We do apologize that this incident occurred and hope we’ll have the opportunity to welcome you back to Hotel Derek because had this not taken place we feel you would have experienced this property very differently. Give us a chance to welcome you back and do what we do so well!
1 out of 5
by A verified traveler from Houston

Disappointed

Posted Oct 17, 2016
Was not happy with this Hotel. The AC went out for hours and all they reimbursed us for was a 12$! Service fee. They hold 100$ on your credit card and have tons of crap to buy in the room that are way over priced. The room has old pillows and there was dust on the window seal. Just wasn't impeesssd and won't be staying here ever again