I stayed here for two nights in January 2013, principally to explore the Taroko gorge. The staff are very helpful, most speak some English and some are fluent so I had no trouble communicating.
They offer a free shuttle service to meet you from airport or station, and take you back. This needs to be booked in advance. They are also very helpful in helping you to plan an itinerary.
The hotel is situated close to the docks, and within easy walking distance of a sandy beach and the market area. Free wifi is good but didn't cover the dining room.
Breakfast is traditionally Chinese, though DIY toast is available!
Rooms are well fitted out and quite modern and clean. As with any hotel in this price range, there is some noise from the corridor or neighbouring rooms, but nothing excessive.
All in all, a fantastic value for money hotel that will be pleased to offer you hospitality.