Ratings based on 157 Verified Reviews

4.0 out of 5
78% of guests recommend
4.2 Room cleanliness
4.1 Service & staff
4.2 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
1 out of 5
by A verified traveler from Los Angeles/London

Place is a dump and run by extortion

Posted Sep 28, 2016
Pros: The location isn't bad.
Cons: Fire the front desk staff. Renovate the common areas.
I booked two superior doubles for a buddy and me for two nights. Our GF's turned up to surprise us for the last night. The front desk confiscated their luggage and refused to return the luggage until I paid an additional 70 euro for each of them. This additional charge was demanded even though our reservation included nothing (no meals or other inclusions per person) and there was only one of us staying in each room. This was after dropping about $5k in the club the night before as well. The place is a dump on top of that. The pool is not worth mentioning, small and not inviting. More like an apartment building pool. None of the rooms have views of any kind and each balcony is occupied by an AC unit that vents the hot air into the balcony itself. Carpets are tattered. It's a hotel that looks like it's been ridden hard and put away wet.
5 out of 5
by A verified traveler from Orlando

Our Trip to Ibiza

Posted Sep 6, 2016 on Hotels
Very friendly staff- worth every penny! Having free entrance to club Pacha was a great bonus
5 out of 5
by Maureen

This traveler left a rating score only Posted Aug 17, 2016 on Hotels
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Aug 17, 2016 on Hotels
1 out of 5
by Denise from bishops stortford

Posted Aug 4, 2016 on Hotels
The worst 5* hotel in Ibiza! In fact it should not be rated 5* at all. For £500 per night, the room was disappointingly very average. I booked a triple suite and whilst the photos on the website looked amazing, the triple suite was simply a double room with a sofabed! The pool is a large hot tub that sits in the shade all day. The staff, with exception to Hugo on reception in the evening, were unfriendly and unhelpful at best. This hotel emulates everything I dislike about tourism in commercial resorts in Spain, Pacha staff make you feel as though you are working for them....and that you should feel grateful....would suggest that if you have £1500 to spend on a three night stay, you don't stay at El Pacha, but hire a yacht with staff for a couple of days... the staff will be much more attentive and you will actually feel like a customer and not a disgruntled employee on no pay
5 out of 5
by Garrett from London

Great hotel for Ibiza weekend

Posted Jul 25, 2016 on Hotels
Great stay here on a weekend trip to Ibiza. The rooms are large and comfortable, well furnished and each has a small balcony. Staff all very friendly. Free entry into Pacha nightclub across the road is an added bonus. Location is good - close to the marina and a short walk into dalt vila.
3 out of 5
by Tanya

Fine but wouldn't...

Posted Jul 22, 2016 on Hotels
It was a fine stay but overpriced for what we got. Definitely not my favorite hotel out of our trip. I feel like I would've preferred a less glamorous hotel in a better location. But it was nice how our club tickets were included at pacha.
5 out of 5
by Jon

Great Value

Posted Jul 12, 2016 on Hotels
Great Value no complaints
4 out of 5
for Everyone
by A verified traveler from croatia

Nice hotel close to Pacha club

Posted Jun 13, 2016
Cons: Price
Location: Marina bars and restaurants
Friendly stuff, nice rooms Night club close to hotel
5 out of 5
by A verified traveler

This traveler left a rating score only Posted May 19, 2016 on Hotels