8.8/10 Excellent! (98 reviews)
Rather like taking a Ryokan experience and superimposing a luxury spa. We did not even manage to get our bags into the entry without having a young attendant in kimono insist upon her loading them into a luggage cart and bringing them inside for us. Staff had very little English but made every effort to make our sign-in seamless. We had a traditional tatami room, which was more like a small house in scale. The onsen experience was delightful. Breakfast and dinners we took in the Japanese restaurant, all top quality. We were the only non-Japanese guests (at least, we never saw any others). Our room had traditional floor seating but also a sitting area next to the balcony with regular chairs/table, lovely view and very quiet (at least until the buses started their motors in the morning).
Reviewed on Nov 1, 2016