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Reviews of Microtel Inn & Suites by Wyndham Independence

2 out of 5
Microtel Inn & Suites by Wyndham Independence
2917 W Main St, Independence, KS

Reviews

8.2

Very Good

Rating 10 - Excellent. 200 out of 491 reviews" "
Rating 8 - Good. 168 out of 491 reviews" "
Rating 6 - Okay. 73 out of 491 reviews" "
Rating 4 - Poor. 34 out of 491 reviews" "
Rating 2 - Terrible. 16 out of 491 reviews" "

8.2/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Jeri

Traveled with family
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
The breakfast is terrible. They need to come up with something better.
Stayed 2 nights in May 2024

10/10 Excellent

Stacy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was clean, quiet and comfortable. Everything worked as it should. We stayed 2 nights. I would recommend this hotel.
Stayed 2 nights in May 2024

6/10 Okay

Aaron

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities
The room was exceptionally clean.
Stayed 1 night in Apr 2024

8/10 Good

Colleen

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The room was smaller but clean. We were just staying over night on our way home so it was ok for one night. There is a breakfast in the morning but would still like to have a coffee maker in the room - this is just personal choice. Was a bit noisy at night as it is right near the train tracks.
Stayed 1 night in Mar 2024

10/10 Excellent

Kellie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Management on Apr 22, 2024
Thank you for your feedback. We hope to see you on your next stay with us.

10/10 Excellent

Shane

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
😁😁😁😁😁😁
Stayed 1 night in Mar 2024

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Mar 2024
Response from Management on Apr 22, 2024
Thank you for staying with us.

10/10 Excellent

Cheryl

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff
Stayed 1 night in Feb 2024
Response from Management on Feb 16, 2024
Thank you for your feedback. We hope to see you on your next stay with us.

10/10 Excellent

Nancy

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed in accessible room. Lots of room to move around. Very spartan furnishings, wall hooks for clothes. Refrigerator with small freezer a plus. Breakfast pretty standard, tho did have some protein (hard boiled eggs and microwaveable ham/egg processed option).
Stayed 1 night in Feb 2024
Response from Management on Feb 15, 2024
Thank you for your feedback. We hope to see you on your next stay with us.

8/10 Good

Gail

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

8/10 Good

Sharee

Business traveler
Liked: Cleanliness, staff & service
Hotel is being remodeled- they put me in a room where the construction was right above me, an hour after check in i went down and asked to change rooms because of the news and they did their best to accommodate. Not much available for parking spaces
Stayed 2 nights in Nov 2023

10/10 Excellent

Shanna

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

10/10 Excellent

Shawna

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

2/10 Terrible

Dayna

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
We turned the heater on as the temperature plummeted. It set the smoke alarms off and the burning smell was horribly scary. We shut the unit off and called the front desk. They said it's ok it happens ever year. Shower head was so full of filth the water barely came out. The vending machines don't take cards and the hotel doesn't have change. The bed wasn't comfortable. The fridge wasn't cold. For the money we paid to stay there it should have been way better.
Stayed 1 night in Oct 2023

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

8/10 Good

tammy

Business traveler
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
need new couch
The couch in the room was old, stained, uncomfortable, and had holes in it from cigarettes. Even though we were in a non-smoking room.
Stayed 1 night in Oct 2023

10/10 Excellent

Patrick

Stayed 1 night in Oct 2023

10/10 Excellent

Tammy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed visiting Independence, KS., and staying at this property. Theresa and all the front desk staff were kind and friendly. The rooms were clean (the cleaning staff were diligent) and the breakfast was nice too. No doubt I will be staying again.
Stayed 2 nights in Oct 2023

10/10 Excellent

craig

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

10/10 Excellent

Lynneti

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is very clean and quiet! Would definitely book with them again!
Stayed 2 nights in Oct 2023

10/10 Excellent

Steven

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay, great price. Staff was friendly and inviting.
Stayed 1 night in Oct 2023

10/10 Excellent

Tyler

Stayed 1 night in Oct 2023

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

8/10 Good

Darcy

Stayed 2 nights in Sep 2023

8/10 Good

Adrian

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff at Microtel are very friendly and helpful.
Stayed 4 nights in Sep 2023

2/10 Terrible

Michael

Traveled with pets, Traveled with family
Disliked: Cleanliness, staff & service, amenities
Check in terible. Rude person at the desk. My wife has service dogs and he demanded we produce the Ids. Thst is elegale. Frige in room had dirty old stuff in it. The microwave had rust and black things on the top of it. Water presure very low. Tolit almost on the floor.
Stayed 1 night in Sep 2023

6/10 Okay

Cheryl, Union City

Traveled with family
Liked: Cleanliness, property conditions & facilities
It’s ok. It was clean, quiet, and comfortable— it’s a little worn around the edges (paint, tile). The 2 people at the front desk (brother/sister or maybe married?) provided lackluster service. Limited breakfast choices and skimpy toiletries. I wouldn’t stay there again.
Stayed 1 night in Sep 2023

4/10 Poor

Jeff

Traveled with family
Disliked: Cleanliness, property conditions & facilities
Avoid
The property was not clean. Visible stains in fabric was gross. Also, I injured myself after hitting my leg on a protruding piece of metal from the bed foundation. It was hidden by the bed skirt.
Stayed 1 night in Sep 2023

8/10 Good

Joel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023
Response from Management on Sep 29, 2023
Thank you for your feedback. We hope to see you on your next stay with us.

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Kansas trip with familly
Very clean upon entering the lobby, check in staff was very friendly and courteous, we came in earlier than check in time, she stated, "if we could come back about 1:30, she would have a room ready for us." Rooms were clean and comfortable.
Stayed 2 nights in Sep 2023
Response from Management on Sep 29, 2023
Thank you for your feedback. We hope to see you on your next stay with us.

8/10 Good

Rodney

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and quiet
Stayed 1 night in Sep 2023
Response from Management on Sep 29, 2023
Thank you for your feedback. We hope to see you on your next stay with us.

6/10 Okay

Stanley

Stayed 2 nights in Sep 2023

10/10 Excellent

Sheri

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk was very friendly and helpful 😁 beds and pillows was very comfortable a issue with reservation.
Stayed 2 nights in Sep 2023
Response from Management on Sep 29, 2023
Thank you for your feedback. We hope to see you on your next stay with us.

8/10 Good

Connie

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023
Response from Management on Sep 29, 2023
Thank you for your feedback. We hope to see you on your next stay with us.

10/10 Excellent

Chad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For the price, this is a really good place to stay. Being able to walk to Walmart was convenient. I've paid more for worse places.
Stayed 3 nights in Sep 2023
Response from Management on Sep 29, 2023
Thank you for your feedback. We hope to see you on your next stay with us.

10/10 Excellent

Robert

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
No fridge in the room
Stayed 1 night in Sep 2023
Response from Management on Sep 29, 2023
Thank you for your feedback. We hope to see you on your next stay with us.

10/10 Excellent

Robert

Stayed 1 night in Sep 2023
Response from Management on Sep 29, 2023
Thank you for your feedback. We hope to see you on your next stay with us.

8/10 Good

STACY D

Liked: Cleanliness, staff & service, property conditions & facilities
It didn't have a pool
Stayed 1 night in Aug 2023
Response from Management on Sep 29, 2023
Thank you for your feedback. We hope to see you on your next stay with us.

10/10 Excellent

Heidi

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Really nice, clean, quiet place to stay. Very friendly staff. Very good breakfast and superb coffee. I would stay again!
Stayed 2 nights in Aug 2023
Response from Management on Sep 29, 2023
Thank you for your feedback. We hope to see you on your next stay with us.

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved how big and spacious the room I had was
Stayed 2 nights in Aug 2023
Response from Management on Sep 29, 2023
Thank you for your feedback. We hope to see you on your next stay with us.

8/10 Good

Phillip

Stayed 1 night in Aug 2023
Response from Management on Sep 29, 2023
Thank you for your feedback. We hope to see you on your next stay with us.

4/10 Poor

Kathy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
No blankets and pillows are no good
Stayed 1 night in Aug 2023

10/10 Excellent

Glenda

Liked: Cleanliness
Stayed 1 night in Jul 2023

10/10 Excellent

Michael

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed the activities surrounding the hotel. So convenient to be in the same parking lot as Walmart. The property was clean enjoyed my stay.
Stayed 6 nights in Jul 2023

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023

10/10 Excellent

Dillon

Liked: Cleanliness, staff & service, property conditions & facilities
It was good
Stayed 1 night in Jul 2023

10/10 Excellent

John

Stayed 1 night in Jul 2023