Ratings based on 787 Verified Reviews

4.2 out of 5
89% of guests recommend
4.3 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler

Posted May 5, 2024
Needs updating
3 out of 5
by A verified traveler

This traveler left a rating score only Posted Apr 28, 2024
3 out of 5
by A verified traveler

This traveler left a rating score only Posted Apr 12, 2024
5 out of 5
by A verified traveler from Chicago

Posted Mar 31, 2024
Pleasant stay
2 out of 5
by A verified traveler

Posted Mar 17, 2024
The property is very dated. The pool was closed. The owners said it was the pump and they were trying to get it fixed. It appears to have been closed for some time. It is still listed as a functional amenity. It was one of the main reasons we chose this property. The room was not clean and wreaked of stale smoke, like it had been smoked in for years. It is also listed as a non smoking room, while that may be the case now, it was smoked in a lot in the past. The breakfast was not good and there were very few spaces to eat said breakfast. The double pull out couch had no blankets and I had to go to the desk and was given a ratty ripped fitted sheet and two decorative end throws, not a blanket. I went back again to ask and did receive a small thin blanket. The temperature control did not function properly in the room, it was either very hot or very cold.
2 out of 5
by A verified traveler

This traveler left a rating score only Posted Mar 17, 2024
1 out of 5
by A verified traveler

Posted Mar 17, 2024
What an absolute experience with this establishment! Hotel was booked for more than a month in advance, called the day of the event and asked if we could check in early, which we were told we could, so we go out of our way to make sure we get the room. Upon arrival, we are told that we can’t actually check in until 4, which whoever told us that couldn’t be from here, must be the call center. So we asked if they could leave a note to let whoever at the counter know we wouldn’t check in until 11:30. Fast forward, event ends and we make our way back to the hotel to check in around 11:30. We are told that all rooms have been checked out, but they have one with no AC but we could us Meijer first ever box fans for the night. We get our fans plugged and and try to watch TV, guess what? The TV doesn’t even work. I would like some kind of refund or discount this is the worst hotel experience I have ever had.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Mar 13, 2024
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Mar 6, 2024
5 out of 5
by A verified traveler

Posted Mar 2, 2024
Just stopping on way back from Florida. Was just what needed. Thank you.