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Reviews of Shining Star Hotel

Shining Star Hotel
Sengül Hamami Sk. 3, Istanbul, Istanbul

Reviews

9.6

Exceptional

Rating 10 - Excellent. 59 out of 69 reviews" "
Rating 8 - Good. 7 out of 69 reviews" "
Rating 6 - Okay. 2 out of 69 reviews" "
Rating 4 - Poor. 0 out of 69 reviews" "
Rating 2 - Terrible. 1 out of 69 reviews" "

9.6/10

Cleanliness

9.8/10

Staff & service

9.0/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

waheed

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall very pleasant and friendly service. Great location with main attractions mins away
Stayed 4 nights in Apr 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023

10/10 Excellent

ROY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous experience darling...
Ideal location right in the centre. lovely helpful staff - keep up the excellent work.
Stayed 2 nights in Dec 2023

2/10 Terrible

Shabana Naaz

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Sold a lie, photo and description of the hotel did not match the actual hotel. Key points to be noted 1. No Ac, 2. No laundry service 3. No iron provided. 4. Staines on sheet, probably not changed 5. Very dusty, if have dust allergy or asthma Avoid, 6. Rude staff x2 7. Qulc to ask for a tip. Spoit my holiday. I had to change my hotel. Issues: Due change hotel Had to pay double for my airport transfers as it was pre booked and holidays extra didnt allow change Cost me £50 and lost out my £73 and pre paid. Paid uber taxi got over charged to move hotel 200 lira. Had to walk 2dk which is about 1 mile (I think) This all happened due to a lie expedia and the shining hotel sold. Horrific experience. To top it up had my lil one 3 suitcase and 2 hand luggage. Horrible,Horrific, Avoid
Stayed 7 nights in Oct 2023

10/10 Excellent

Manuel

Stayed 2 nights in Oct 2023

10/10 Excellent

Natasa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay. Not only was the staff incredibly friendly and helpful, but the hotel itself was extremely clean and offered a great breakfast. The location was also perfect for sightseeing being close to many attractions. We would absolutely stay here again.
Stayed 2 nights in Oct 2023

10/10 Excellent

Stephen, Asfordby Hill

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is ideally situated close to Istanbul's main historical sites.
Stayed 8 nights in Sep 2023

10/10 Excellent

Vilma

Stayed 2 nights in Oct 2023

10/10 Excellent

Mark

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We just came off a cruise ship and we’re looking for a quiet hotel near tourist attractions. This is the place. They have double pane windows and the place was extremely quiet. It’s a small hotel, but it’s completely been redone with beautiful modern finishes. The hotel faces a side street and is away from the big street noise. We only intended to stay one night, then look for a different hotel, part of our preplanning. After our first night, we quickly realized that we wanted to stay here for the next two days until we flew back home. The staff was very accommodating. Although the hotel was booked, they somehow managed to get us into another room, which was super quiet as well. Every room in this place appears to be modern, quiet and peaceful. We stayed here for a total of three nights. They had a very nice Turkish breakfast daily. Lastly, I can’t say how friendly and accommodating the hotel staff were. They were able to give us directions, recommendations, and really made us fill part of their hotel family during our stay. They arranged for a taxi to the airport for us also.
Stayed 1 night in Oct 2023

10/10 Excellent

Nawar

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Modern and very clean hotel very close to all the tourist attractions in Sultanahmet yet in a very quiet side road. Rooms are a good size and very clean. Very good breakfast selection. Staff were extremely helpful and friendly especially Gunaydin, Serhat, Emre, Yusuf and Ercan. Would definitely stay here again.
Stayed 7 nights in Sep 2023

10/10 Excellent

Mohammed Asaf

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

Atif

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
It was excellent. Loved the location of the hotel. Loved the view from the room. Lovely, friendly and helpful staff. All the attractions, restaurants and shops are within walking distance. Check out the view from our room. I would strongly recommend this hotel and will stay there again with my family..
Stayed 5 nights in Aug 2023

10/10 Excellent

Aboelmagd, Kingston

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is very close to most attractions and few steps away from the tram line which takes you to all other touristic locations. The staff are very helpful and very nice. The room looks newly renovated. The breakfast was nice.
Stayed 2 nights in Jul 2023

10/10 Excellent

samuel

Traveled with partner
Excellent location, excellent service, excellent staff.
Stayed 4 nights in Jul 2023

10/10 Excellent

Elanit

Liked: Cleanliness, staff & service, property conditions & facilities
The Staff are very helpful, very close to the Bazaars and other attractions. Breakfast was good. Really liked it! I recommend it.
Stayed 4 nights in Jul 2023

10/10 Excellent

Rudolph

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location within walking distance from major site viewing
Stayed 4 nights in Jun 2023

10/10 Excellent

Aadam

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
I had a great experience at the shining star hotel with my friends. We had a comfortable stay. The staff were extremely nice and welcoming. The hotel is placed in a great location, with a view of the Hagia Sophia. I highly recommend this hotel to anyone who wants to experience the old city of Istanbul.
Stayed 7 nights in Jun 2023

10/10 Excellent

Mahebub

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
shining star was in an excellent location. All the main attractions was in walking distance. lots of restaurants and shops nearby. Staff were available 24/7 and were so helpful and friendly. asked them to sort us out taxis as we were being overcharged as tourists. we stayed for a week and really enjoyed our stay. breakfast was good to start you off for the day. rooms were clean and spacious. quiet area which was brilliant after a full day of sightseeing. cant fault anything.
Stayed 6 nights in Jun 2023

8/10 Good

oleg

Traveled with family
Liked: Cleanliness, property conditions & facilities
Nice hotel, very new, very close to Hagia Sophia and all major attractions of Sultanahmet. Wide variety of dining options. Public transport easily accessible. Staff could be more responsible.
Stayed 4 nights in May 2023

10/10 Excellent

Bibi

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice
Stayed 1 night in May 2023

10/10 Excellent

Craig

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to be. The whole experience was fantastic. A special shout out to Gunaydin who has a great personality and reached out to make sure all our questions were answered. A true believer in hospitality. Thank you Gunaydin for your assistance with everything.
Stayed 4 nights in May 2023

10/10 Excellent

Samantha Jayne

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent hotel.. Spotlessly clean staff couldn't do enough for you. Breakfasts bed pillows shower everything was superb👌
Stayed 3 nights in May 2023

10/10 Excellent

Michele

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean and modern hotel. Conveniently close to the major sites of the old city. The staff is extremely helpful and friendly. Yusef was awesome!
Stayed 6 nights in May 2023

10/10 Excellent

NaderPat

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Shining Star Hotel is perfectly located for visiting the Hagia Sofia, Blue Mosque, and Basilica Cistern and so much fun shopping and many restaurants. One thing I would do is bring a large safety pin to close the curtain so the light doesn't shine on the sleepers face. The other is to request the perfume making machine in the lobby be turned off. One very cool thing is the actual ruins in hotel itself! They ought to be making more of that, but must just take it for granted. It is VERY cool. We would stay here again, for sure. For the price (which includes a lovely breakfast) you cannot get better!
Stayed 3 nights in Apr 2023

10/10 Excellent

Diego

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is located in the heart of the places you want to see. Walked everywhere without the need of a taxi.
Stayed 2 nights in May 2023

8/10 Good

Nissra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Apr 2023

10/10 Excellent

Ernest, Plano

Stayed 1 night in Apr 2023

10/10 Excellent

Kevin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were excellent couldn’t do enough for us. Breakfast was fantastic and plenty of options. Hotel was brand new in appearance and kept to a high standard of cleanliness. All attractions on the doorstep and to go further there was a tram stop on doorstep.I Would highly recommend.
Stayed 4 nights in Apr 2023

10/10 Excellent

Sarah Frances

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly little extras like carrying bags. Always there to help. Room was spacious and shower was fab. Breakfast ok. A small well run hotel. Brilliant location for everything. Would highly recommend it.
Stayed 5 nights in Apr 2023

10/10 Excellent

shukria

Traveled with family
Liked: Staff & service, amenities
Excellent hotel overall. Literally round the corner from Aya Sofia and the blue mosque. Helpful staff and nice comfortable rooms. I would HAPPILY stay here again
Stayed 5 nights in Mar 2023

10/10 Excellent

Omar Hakime

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel workers Amazing
Stayed 2 nights in Feb 2023

10/10 Excellent

Benaiah James, New York

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff made us feel welcome. The rooms and bathroom are small but nice and the bed was comfortable. The location is amazing and very walkable to many of the sites plus easy to get around the city via tram and metro. Breakfast was the best we’ve had at any hotel. Would definitely stay again. Don’t forget to tip the staff as they are very helpful and work hard including the staff that cleans the rooms.
Stayed 7 nights in Feb 2023

10/10 Excellent

NURUN NABI

Stayed 1 night in Feb 2023

8/10 Good

Mohammed

Stayed 2 nights in Feb 2023

8/10 Good

Seyedkamal

Stayed 1 night in Dec 2022

10/10 Excellent

Al hosni

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recommend place to stay in.
It was new hotel and friendly staffs and service was v.good We like staying in it overall and we like the traditional matching with modern in the building of the hotel
Stayed 3 nights in Nov 2022

10/10 Excellent

Munira

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was really excellent experience nice new place, friendly people. It will be my place whenever I go to turkey

10/10 Excellent

SOONUK

Stayed 2 nights in Feb 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

6/10 Okay

Ali

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jan 2024

10/10 Excellent

MURAT

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mükemmel
Stayed 1 night in Dec 2023

6/10 Okay

JUNGEUN

Liked: Staff & service
Disliked: Room comfort
4층 엘베 옆은 무조건 방 바꾸세요!
위치는 아주 좋습니다. 다만, 저는 4층 엘리베이터 옆방을 배정받았는데 엘리베이터 소리에 윗층에서 팬돌아가는 소리까지 장난아니었어요. 방 바꿔달라니까 첫날엔 책임자가 아니라고, 둘쨋날엔 청소가 안되어있다고 해서 마지막날 바꿨네요. 조식은 8시 넘어 가야 달걀부침? 같은 게 나와요. 그전에는 삶은달걀만 셋팅되더라고요.
Stayed 3 nights in Dec 2023

10/10 Excellent

JISUK

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
아야소피아 뷰가 정말 짱!!!! 침대에 누워서도 보이는 멋진룸이였습니다 구시가지 모든 관광지 도보가능하구요!!! 바로 앞이 트램역이여서 편하게 오디든 갈수있는 좋은 위치였습니다
Stayed 2 nights in Nov 2023

10/10 Excellent

Mayela G

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente ubicación, atención y servicio!! 👍👍
Stayed 3 nights in Oct 2023

10/10 Excellent

Denis

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr gute Lage, sauber und super nettes und hilfsbereites Personal.
Stayed 1 night in Sep 2023

10/10 Excellent

Saliha

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Nächste mal auch
Stayed 5 nights in Jul 2023

10/10 Excellent

Henning

Stayed 1 night in Jul 2023

10/10 Excellent

JINWOO

Liked: Cleanliness, staff & service, property conditions & facilities
신축이라 깨끗하고 직원들도 친절함. 트램역과도 멀지 않았고 구도심 주요 관광지와 가까움. 프런트앞에 커피와 음료대가 있어 아무때나 이용할수 있어 편리함
Stayed 4 nights in Jun 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2023

10/10 Excellent

Ali

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Yeni, temiz ve güzel bir tesis. Çok iyi ve çok yardımcı olan personelleri var. Konumu çok iyi.
Stayed 2 nights in Jun 2023