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Reviews of Benesta Residence by NewInn

Benesta Residence by NewInn
Kurtulus Deresi Cd. 17, Istanbul, Istanbul

Reviews

8.8

Excellent

Rating 10 - Excellent. 20 out of 30 reviews" "
Rating 8 - Good. 5 out of 30 reviews" "
Rating 6 - Okay. 1 out of 30 reviews" "
Rating 4 - Poor. 3 out of 30 reviews" "
Rating 2 - Terrible. 1 out of 30 reviews" "

8.6/10

Cleanliness

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

????, Rishon Le Zion

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Aug 2023

10/10 Excellent

Travel

Traveled with group
Liked: Cleanliness, room comfort
Stayed 3 nights in Jul 2023
Response from Newinn Serviced Apartments on Aug 17, 2023
Dear Guest, We were delighted to have you staying with us and we are very glad to hear you enjoyed your stay at the New Inn Serviced Apartment facility. Many thanks for posting your kind comments. We look forward to welcoming you back again to our hotel soon. Best regardsNewinn Serviced Apartment

10/10 Excellent

Farahnaz

Traveled with partner
Liked: Cleanliness, property conditions & facilities
the gym only has weights and treadmill and bicycle. but the pool is nice and clean, the Sauna was good too. the only thing I did not like was that there was no Pots available for cooking rice. there are only 3 pans.
Stayed 11 nights in May 2023

10/10 Excellent

Elahe

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I loved the time that I was in the Benesta hotel. Very quiet clean nice apartment with awesome staffs I had great 10 days at Benesta hotel. Great transfer service, clean pool and gym, quite building, wonderful balcony and all you need to feel you are home you can find there. You can get cleaning services for extra charge but also you can do yourself since you have all the tools like vacuum, washer and … at your apartment
Stayed 2 nights in Apr 2023

8/10 Good

Elahe

Stayed 8 nights in Apr 2023

10/10 Excellent

Bopparaju

Traveled with group
Liked: Cleanliness, room comfort
Stayed 2 nights in Apr 2023
Response from Newinn Serviced Apartments on Apr 12, 2023
Dear Guest, We were delighted to have you staying with us and we are very glad to hear you enjoyed your stay at the New Inn Serviced Apartment facility. Many thanks for posting your kind comments. We look forward to welcoming you back again to our hotel soon. Best regardsNewinn Serviced Apartment

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, room comfort
Great, 5 star place, super clean, super friendly
The Benesta at Beyoğlu is a wonderful place, comparable to 4-5 star hotel. The apartment was super clean. There was a supervisor on site(Hadeer Othman), who was helpful with any issue 24/7. It’s a huge, beautiful building with security 24/7. The security people were very respectful and professional. There are two markets outside the property, where we could buy bread, fruit and water from. There is a Sheraton hotel next to the property that we went for dining , coffee, and also signed up for city tours. The apartment was almost brand new with everything set up properly. There is a washing machine , fridge, cookware and tea/coffee maker with enough dishes and utensils. Anything we needed, we just had to contact Hadeer! She is super wonderful and speaks perfect English. The only minor issue is the noise from outside. If you get a room with windows to the main road, it would be very noisy day or night if you open the windows. I forgot to mention the cleanliness of the property. All hallways, elevators, common facilities like the pool and Sauna were impeccable. For transportation, download Uber. You also need to get a taxi to go around the city. If you go to the other side of the road and climb up one of the narrow streets you will end up in Istiklal Cad with lots of shops and food. I highly recommend this place . It’s a steal for the money.
The living room.
The pool
View from our room. The shops never close!
Spice shop at the famous Egyptian market
Stayed 9 nights in Oct 2022
Response from Newinn Serviced Apartment on Nov 17, 2022
Dear Guest, We were delighted to have you staying with us and we are very glad to hear you enjoyed your stay at the New Inn Serviced Apartment facility. Many thanks for posting your kind comments. We look forward to welcoming you back again to our hotel soon. Best regards

4/10 Poor

Saad

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Lots of construction noise, mattress was very cheap quality Building and Apartment itself are nice amd clean. They should invest in proper comfortable mattress and communicate with clients if theres any construction or renovations going in. TAKSIM SQUARE IS 15 MINUTES WALL, BUT ITS ALL UPHILL , tiring to walk up.
Stayed 6 nights in Oct 2022
Response from Newinn Serviced Apartment on Nov 17, 2022
Dear Guest,Thank you for taking the time to review your stay with us.We are very concerned to read about the aspects of your experience that you expressed disappointment with. We apologize for this and please rest assured we have shared your comments with related teams to ensure our standards are as expected.We do hope you will give us another opportunity to welcome you back at which time we will spare no effort in providing you with the perfect visit.Best regards

10/10 Excellent

shawqi

Traveled with family
Liked: Cleanliness, room comfort
Stayed 2 nights in Jul 2022
Response from Newinn Serviced Apartment on Jul 30, 2022
Dear Guest, We were delighted to have you staying with us and we are very glad to hear you enjoyed your stay at the New Inn Serviced Apartment facility. Many thanks for posting your kind comments. We look forward to welcoming you back again to our hotel soon. Best regards Newinn Serviced Apartment

4/10 Poor

Peter

Traveled with partner
Liked: Property conditions & facilities
Disliked: Amenities
Nice condo. Nice kitchen, living area and a good bathroom. Be prepared to buy your own toilet papers if you are going to use more that 1 roll. Very poor communication with the host. She was nice but definitely not organized at all. Some of the security guards were flat out rude. I was stuck out of the apartment after midnight because the host didn’t renew my key, even though I warned her that this might happen. My check out was at noon, I got the host knocking on my door at 10:30 asking me what time I will leave. Nice host, but the communication was very poor. The location looked close to taksim, but it is all uphill (very steep hill). I have stayed at couple of other places at my previous visits to Turkey, I will not go back this apartment.
Stayed 5 nights in Jul 2022
Response from Newinn Serviced Apartment on Jul 30, 2022
Dear Guest Thank you very much for taking the time to share your experiences, which you have made during your stay at our property We are very grateful for constructive feedback from our guests, because it gives us the opportunity to constantly adapt to our guests needs and expectations. I am hoping that we will have another opportunity to welcome you back and show you that we can do better. Please do not hesitate to contact with us and we will make the necessary arrangements for you. We look forward to welcoming you back to New Inn Serviced Apartment facility in the near future. Best regards, Newinn Serviced Apartment

10/10 Excellent

Osama

Traveled with family and small children
Liked: Cleanliness, property conditions & facilities
Staff service, location of the property, the apartment aminities were all outstanding
Stayed 7 nights in Apr 2022
Response from Newinn Servciced Apartment on Aug 12, 2022
Dear Guest, We were delighted to have you staying with us and we are very glad to hear you enjoyed your stay at the New Inn Serviced Apartment facility. Many thanks for posting your kind comments. We look forward to welcoming you back again to our hotel soon. Best regards Newinn Serviced Apartment

2/10 Terrible

Maya

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Very disappointed.. Not safe at all.
Stayed 10 nights in Apr 2022
Response from Newinn Servciced Apartment on Aug 13, 2022
Dear Guest, We were delighted to have you staying with us and we are very glad to hear you enjoyed your stay at the New Inn Serviced Apartment facility. Many thanks for posting your kind comments. We look forward to welcoming you back again to our hotel soon. Best regards Newinn Serviced Apartment

10/10 Excellent

Aleksey

Liked: Amenities, property conditions & facilities
The best place to stay like at home in Istanbul. Everything is in the walking proximity. Highly recommended. Great job to the whole team behind for a great and seamless communication experience.
Stayed 9 nights in Mar 2022
Response from Newinn Serviced Apartment on Aug 13, 2022
Dear Guest, We were delighted to have you staying with us and we are very glad to hear you enjoyed your stay at the New Inn Serviced Apartment facility. Many thanks for posting your kind comments. We look forward to welcoming you back again to our hotel soon. Best regards Newinn Serviced Apartment

10/10 Excellent

Nada

Traveled with family
Liked: Amenities, property conditions & facilities
Very cl an apartment, good location.
Stayed 14 nights in Feb 2022
Response from Newinn Serviced Apartment on Sep 22, 2022
Dear Guest, We were delighted to have you staying with us and we are very glad to hear you enjoyed your stay at the New Inn Serviced Apartment facility. Many thanks for posting your kind comments. We look forward to welcoming you back again to our hotel soon. Best regardsNewinn Serviced Apartment

10/10 Excellent

Sadia

Liked: Cleanliness, room comfort
Beautiful Turkish Condo
The condo was beautiful and well equipped.
Stayed 3 nights in Dec 2021
Response from Newinn Serviced Apartment on Aug 13, 2022
Dear Guest, We were delighted to have you staying with us and we are very glad to hear you enjoyed your stay at the New Inn Serviced Apartment facility. Many thanks for posting your kind comments. We look forward to welcoming you back again to our hotel soon. Best regards Newinn Serviced Apartment

10/10 Excellent

Shayee

Liked: Cleanliness, room comfort
There is only one trash on kitchen 15 min from taksim by walk There was annoying from the school that behind the hotel
Stayed 1 night in Dec 2021
Response from Newinn Serviced Apartment on Aug 13, 2022
Dear Guest, We were delighted to have you staying with us and we are very glad to hear you enjoyed your stay at the New Inn Serviced Apartment facility. Many thanks for posting your kind comments. We look forward to welcoming you back again to our hotel soon. Best regards Newinn Serviced Apartment

10/10 Excellent

aleksandra

Traveled with family
Liked: Cleanliness, room comfort
Will miss you, Benesta Residence <3
We stayed 2 bedroom apartment (a couple and 11-year old kid). The apartment was brand new, very warm, comfortable, cozy, modern, stylish and fully equipped. Kitchen equipped very well (electrolux oven, etc.). 8 kg washing machine did great job. A great place for long and pleasant stay. Price seemed fair. The whole building is brand new. We also liked swimming pool, although it's not very big. Swimming pool area looks 5 star, very cozy to be in. Gym was quite ordinary, with few types of machines. We felt very satisfied and and happy with this apartment. Managers were kind and helpful. Thank you guys.
Stayed 6 nights in Dec 2021
Response from Newinn Serviced Apartment on Aug 13, 2022
Dear Guest, We were delighted to have you staying with us and we are very glad to hear you enjoyed your stay at the New Inn Serviced Apartment facility. Many thanks for posting your kind comments. We look forward to welcoming you back again to our hotel soon. Best regards Newinn Serviced Apartment

4/10 Poor

Ozan

Disliked: Cleanliness, property conditions & facilities
Stayed 7 nights in Apr 2024

8/10 Good

Jessica Michaela, Leipzig

Traveled with group
Liked: Cleanliness, amenities
Die Unterkunft liegt direkt gegenüber einer Schule, mit einer sehr lauten Schulklingel (Musik), das geht ab morgens ca. 07.00 Uhr los, da die Fenster nicht so gut sind, ist da nicht viel mit ausschlafen. Die Anbindung von dort ist eigentlich ziemlich gut, man hat auch alles in der Nähe was man für den täglichen Bedarf braucht. In dem Appartement waren einige Sachen beschädigt, wie Schuhschrank, Spülmaschinenklappe, Sofa. Es gab keinen Tisch auf dem Balkon, der Stand kaputt hinter der Klimaanlage, dort waren auch noch Hinterlassenschaften von vorherigen Gästen. Grundsätzlich war es aber sauber. Gut war, dass es WLAN im Zimmer gab und auch im Gebäude ein Pool, Sauna sowie Fitnessraum zur Verfügung stand. So an sich kann man sagen, zum schlafen und sich mal ein Stündchen aufhalten, reicht es absolut hin.
Stayed 7 nights in Dec 2023

8/10 Good

Christina

Liked: Cleanliness, room comfort
Unterkunft zu empfehlen 4 von 5 *
Unser Apartment war super weit oben mit genialer Aussicht über einen Teil von Istanbul. Immer fragen ob man weit oben ein Zimmer haben kann das Hotel liegt an einer viel befahrenen Straße mit viel Lärm und 24h Reifen Wechsel Service. Bei Ankunft kommt man in eine kleine Lobby die Leute dort sprechen kaum bis gar kein Englisch. Zum Check In kommt Ozan der ist im Haus der Chef er spricht super Englisch und ist sehr hilfsbereit. Lage : es sind zu Fuß ca 1.2km zum Taksim Platz aber sehr sehr hügelig man läuft fast nur Berg auf. Ums Hotel gibt es Busstops und Taxis. Die nächste Metro ist am Taksim. Im Nachhinein würde ich nur noch Taxi fahren weil Bus fahren ist eine absolute Katastrophe und erstmal den Bus zu finde den man braucht ( Alptraum) wir sind viel Reiser und nutzen immer den ÖPNV aber in Istanbul macht’s kein Spaß!! Haben immer sehr viel Zeit benötigt um zu den Sehenswürdigkeiten zu kommen. Alles vorhanden was man benötigt aber teilweise nicht ganz fertig gedacht. Es gibt Geschirr aber kein Geschirrtuch und Spülmittel. Im Klo nur 2 Rollen Klopapier wenn man mehr bauscht muss mann es kaufen in den anliegenden Shops. Zimmer sind ordentlich Aber teilweise darf man nichts zu genau hinsehen :) Öffne der Zimmer Tür war cool ging alles über Handy aber will nicht wissen wie es ist wenn man kein Handy hat oder keinen türkische SIM Karte. Pool Sauna und Fitness Bereich war eine 1+ wenig los und alles sehr modern. Wasser etwas kalt vielleicht!!!
Stayed 4 nights in Nov 2023

10/10 Excellent

Esra

Business traveler
Oda tertemizdi, çalışanlar güler yüzlü ve ilgiliydiler. Konaklamamı uzatmak istediğimde boşluk olmamasına rağmen ellerinden geleni yaparak konaklamamı uzattılar. Bir daha geleceğimde kesinlikle yine tercih edeceğim otel olacak..
Stayed 3 nights in Feb 2023
Response from Newinn Serviced Apartments on Mar 28, 2023
Dear Guest, We were delighted to have you staying with us and we are very glad to hear you enjoyed your stay at the New Inn Serviced Apartment facility. Many thanks for posting your kind comments. We look forward to welcoming you back again to our hotel soon. Best regardsNewinn Serviced Apartment

10/10 Excellent

Ahu

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Sehr nettes und hilfsbereites Personal. Zu jeder Uhrzeit erreichbar. Jeder extra Wunsch wurde umgehend umgesetzt. Kann ich nur weiter empfehlen. Unterkunft leider direkt an der Hauptstraße mit sehr viel Verkehr.
Stayed 11 nights in Sep 2022
Response from Newinn Serviced Apartments on Sep 29, 2022
Dear Guest, We were delighted to have you staying with us and we are very glad to hear you enjoyed your stay at the New Inn Serviced Apartment facility. Many thanks for posting your kind comments. We look forward to welcoming you back again to our hotel soon. Best regardsNewinn Serviced Apartment

8/10 Good

Hilal

Liked: Cleanliness, room comfort
Stayed 4 nights in Sep 2022
Response from Newinn Serviced Apartment on Sep 20, 2022
Dear Guest, We were delighted to have you staying with us and we are very glad to hear you enjoyed your stay at the New Inn Serviced Apartment facility. Many thanks for posting your kind comments. We look forward to welcoming you back again to our hotel soon. Best regardsNewinn Serviced Apartment

8/10 Good

Erdinc

Liked: Cleanliness, room comfort
Stayed 3 nights in Jun 2022
Response from Newinn Serviced Apartment on Jul 30, 2022
Dear Guest, Many thanks for placing your enthusiastic review of our property. We were delighted to hear you had much enjoyed our facility and we managed to meet your expectations in so many aspects. Such feedback is most motivating for us. It would be our pleasure if we could welcome you back to the Newinn Serviced Apartment facilities in the not too distant future. Best regards, Newinn Serviced Apartment

10/10 Excellent

Emira, Herzogenaurach

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Wir hatten eine Wohnung mit 2 Schlafzimmern. Sehr modern und gemütlich. Waschmaschine und Geschirrspülmaschine sind vorhanden. Alles Top. Im Keller kann man Sauna, Pool und sportstudio benutzen. Leider war die Aussicht vom Balkon nicht die schönste. Aber ok Shuttle-service ist vorhanden. Uns hat es sehr gut gefallen!
Stayed 6 nights in Apr 2022
Response from Newinn Serviced Apartment on Jul 30, 2022
Dear Guest, Many thanks for placing your enthusiastic review of our property. We were delighted to hear you had much enjoyed our facility and we managed to meet your expectations in so many aspects. Such feedback is most motivating for us. It would be our pleasure if we could welcome you back to the Newinn Serviced Apartment facilities in the not too distant future. Best regards, Newinn Serviced Apartment

10/10 Excellent

Farzad

Traveled with family
Liked: Cleanliness, room comfort
Allting var perfekt, rent och fint.
Stayed 4 nights in May 2022
Response from Newinn Serviced Apartment on Aug 12, 2022
Dear Guest, We were delighted to have you staying with us and we are very glad to hear you enjoyed your stay at the New Inn Serviced Apartment facility. Many thanks for posting your kind comments. We look forward to welcoming you back again to our hotel soon. Best regards Newinn Serviced Apartment

10/10 Excellent

Özge

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 6 nights in Apr 2022
Response from Newinn Serviced Apartment on Aug 13, 2022
Dear Guest, We were delighted to have you staying with us and we are very glad to hear you enjoyed your stay at the New Inn Serviced Apartment facility. Many thanks for posting your kind comments. We look forward to welcoming you back again to our hotel soon. Best regards Newinn Serviced Apartment

10/10 Excellent

Umut

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Die Unterkunft ist alles in allem für eine Städtereise bestens geeignet.
Stayed 7 nights in Apr 2022
Response from Newinn Serviced Apartment on Aug 13, 2022
Değerli Misafirimiz, Sizi ağırlayabilme fırsatı bularak memnuniyetinizi öğrenmiş bulunmaktan onur duyduk. Tüm çalışanlarımız sizlere güler yüz ile en iyi hizmeti vermeye çalışmaktadırlar, bu çabanın sizler tarafından fark ediliyor olması bizleri ziyadesi ile memnun etmektedir. En kısa zamanda tekrar misafirimiz olabilmeniz dileğiyle, Saygılarımızla, Newinn Serviced Apartment

6/10 Okay

Eliane M

Liked: Room comfort
Stayed 8 nights in Mar 2022
Response from Newinn Serviced Apartment on Aug 13, 2022
Dear Guest, We were delighted to have you staying with us and we are very glad to hear you enjoyed your stay at the New Inn Serviced Apartment facility. Many thanks for posting your kind comments. We look forward to welcoming you back again to our hotel soon. Best regards Newinn Serviced Apartment

10/10 Excellent

mohammad reza

Liked: Cleanliness, room comfort
Meget bra terning kast 20
Veldig bra inn cheking og ut cheking. Romslig leiglighet med god beligenhet. Basseng sauna og jim var veldig reint og fint og good bevoktet 24 tomer
Stayed 6 nights in Feb 2022
Response from Newinn Serviced Apartment on Aug 13, 2022
Dear Guest, We were delighted to have you staying with us and we are very glad to hear you enjoyed your stay at the New Inn Serviced Apartment facility. Many thanks for posting your kind comments. We look forward to welcoming you back again to our hotel soon. Best regards Newinn Serviced Apartment