Hotel did not provide VIP+ benefits .. I called Expedia and they only managed to provide me with free internet.. I didn't receive the other VIP+ benefits ...
Location and hotel facilities are very good
Comment from Hotel Management
Nov 25, 2016 by Divan Management, Hotel Management
Dear Omar Ibrahim,
Thank you for reviewing Divan Istanbul. We would like to sincerely apologize for the difficulties encountered during your stay. Service is our priority and please be assured that your comments will be conveyed accordingly to our colleagues.
We hope that you will give us another opportunity to show you the service we are known for and to experience again Divan Istanbul.