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Reviews of Radisson Blu Hotel Istanbul Ottomare

5 out of 5
Radisson Blu Hotel Istanbul Ottomare
Kazlicesme Mah. Abay Cad No: 223, Zeytinburnu, Istanbul

Reviews

8.0

Very Good

Rating 10 - Excellent. 359 out of 761 reviews" "
Rating 8 - Good. 206 out of 761 reviews" "
Rating 6 - Okay. 78 out of 761 reviews" "
Rating 4 - Poor. 43 out of 761 reviews" "
Rating 2 - Terrible. 75 out of 761 reviews" "

8.2/10

Cleanliness

8.2/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

2/10 Terrible

Abdisalam

Disliked: Cleanliness, staff & service, property conditions & facilities
Disappointing rooms that don’t match online description, dust everywhere in the room and horrible customer service
Response from Cihan Oz, Asst. Front Office Manager on May 24, 2024
Dear Abdisalam, thank you for choosing Radisson Blu Ottomare for your stay and for taking your valuable time to share your comments with us. We will take into account the issues you provide feedback and raise our service quality to the highest levels. Hope to see you again in your future stays. Kind Regards,

6/10 Okay

Ala

Traveled with family
Liked: Amenities
Cons, Breakfast options were much less compared to other five star hotels. Check in process was too slow because the room was not ready. Location was the major issue hence the property was not close to any shopping centers or malls. Pros, the team was very helpful and friendly.
Stayed 1 night in May 2024
Response from Cihan Oz, Asst. Front Office Manager on May 3, 2024
Dear Ala, firstly, we would like to thank you for being our guest and for taking the time to tell us about your experience. We hope to welcome you back to Radisson Blu Ottomare and offer you the finest in Turkish hospitality. Best regards,

2/10 Terrible

RYAN

Business traveler
Liked: Property conditions & facilities
Disliked: Staff & service, amenities
This staff is not accommodating and would not provide simple requests. Maid would walk in room and knock on do not disturb despite several complaints. Had to call service and make requests multiple times before being filled. I had a four day accommodation and needed to leave town for a day and a half. I requested they slide my reservation two days, not refund me, and I would return to finish my days. They had open rooms and would not slide the reservation. After being on status with both Hilton and Marriott I am used to a standard of accommodation but it doesn’t exist here. Will never stay here again.
Stayed 4 nights in Apr 2024
Response from Cihan Oz, Asst. Front Office Manager on Apr 20, 2024
Dear Ryan, thank you for choosing Radisson Blu Ottomare for your stay and for taking your valuable time to share your comments with us. We will take into account the issues you provide feedback and raise our service quality to the highest levels. Hope to see you again in your future stays. Kind Regards,

8/10 Good

Alaa

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 2 nights in Feb 2024
Response from Cihan Oz, Asst. Front Office Manager on Feb 29, 2024
Dear Alaa,Firstly, we would like to thank you for being our guest and for taking the time to tell us about your experience. We enjoy reading your feedback and will share it with our team. We appreciate your kind words.We hope to welcome you back to Radisson Blu Ottomare and offer you the finest in Turkish hospitality.Best regards,

8/10 Good

coskun, Milan

Liked: Cleanliness, staff & service, property conditions & facilities
great stuff especially thanks to Mss Buse at the front desk for her help
Stayed 1 night in Feb 2024
Response from Cihan Oz, Asst. Front Office Manager on Feb 15, 2024
Dear Orbitz,Firstly, we would like to thank you for being our guest and for taking the time to tell us about your experience. We enjoy reading your feedback and will share it with our team. We appreciate your kind words. We hope to welcome you back to Radisson Blu Ottomare and offer you the finest in Turkish hospitality.Best Regards,

6/10 Okay

Shiva

Liked: Cleanliness, property conditions & facilities, room comfort
Overall great
Overall great location and very nice hotel.. the restaurant menu and food nothing special. We ordered a veggie pizza they gave us something completely different. The front desk told us we had breakfast included in our reservation but we were charged for breakfast. The walls were thin and couple next door were having an intimidate noisy night which kept us up all night .. overall the hotel is beautiful and staff very polite.
Stayed 2 nights in Jan 2024
Response from Cihan Oz, Asst. Front Office Manager on Feb 10, 2024
Dear Shiva, thank you for choosing Radisson Blu Ottomare for your stay and for taking your valuable time to share your comments with us. We will take into account the issues you provide feedback on and raise our service quality to the highest levels. Hope to see you again in your future stays. Kind Regards,

2/10 Terrible

Shane

I don’t rate it at all I got very sick in that hotel There was raw sewage coming into the hole of the first floor I had to get a doctor into me Not to mention the out lay of money to get myself well enough to travel home to Australia But it ruined my holiday
Stayed 2 nights in Jan 2024
Response from Cihan Oz, Asst. Front Office Manager on Feb 10, 2024
Dear Shane, thank you for choosing Radisson Blu Ottomare for your stay and for taking your valuable time to share your comments with us. We will take into account the issues you provide feedback on and raise our service quality to the highest levels. Hope to see you again in your future stays. Kind Regards,

8/10 Good

Isra

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
The Hotel was fine, except for cleaning, unfortunately the room was not cleaned well, window frames and tracks were so dirty, under the bed, tables and mirrors :( The bathroom door was broken, it did not close, also, the door top track was dirty. I enjoyed the pool, sauna, and steam room. Hotel staff were super nice.
Stayed 3 nights in Dec 2023
Response from Cihan Oz Senior Guest Services Manager on Dec 14, 2023
Dear Isra, first of all, we would like to thank you for being our guest and for taking the time to tell us about your experience. We enjoy reading your feedback and will share it with our team. I am sure the team will be very pleased to hear these kind words. We hope to welcome you back to Radisson Blu Ottomare and offer you the finest in Turkish hospitality. Best Regards,

8/10 Good

Aya

Liked: Cleanliness
Stayed 4 nights in Nov 2023
Response from Cihan Oz, Senior Guest Services Manager on Nov 21, 2023
Dear Aya,Thank you very much for taking the time to share your positive feedback following your recent visit, and sharing your remarkable experience with other travelers.The entire team will be looking forward to welcoming you back.Best Regards,

10/10 Excellent

Iwona

Stayed 1 night in Oct 2023
Response from Cihan Oz, Senior Guest Services Manager on Oct 26, 2023
Dear Iwona, thank you for choosing Radisson Blu Ottomare for your stay and for taking your valuable time to share your comments with us. Glad to hear that you had a nice stay. Your nice comments about my colleagues are our biggest motivation! I thank them on their behalf. Hope to see you again in your future stays. Kind Regards

10/10 Excellent

Nawar

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Oct 2023
Response from Cihan Oz, Senior Guest Services Manager on Oct 24, 2023
Dear Nawar, thank you for choosing Radisson Blu Ottomare for your stay and for taking your valuable time to share your comments with us. Glad to hear that you had a nice stay. Your nice comments about my colleagues are our biggest motivation! I thank them on their behalf. Hope to see you again in your future stays. Kind Regards

2/10 Terrible

Sandra

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awful
Room dirty. Pool closed. Steam room not working ruined my holiday. Staff not interested worst hotel I have stayed in
Stayed 2 nights in Oct 2023
Response from Cihan Oz, Senior Guest Services Manager on Oct 18, 2023
Dear Sandra, thank you for choosing Radisson Blu Ottomare for your stay and for taking your valuable time to share your comments with us. We will take into account the issues you provide feedback and raise our service quality to the highest levels. Hope to see you again in your future stays. Kind Regards,

2/10 Terrible

Mohammed

Liked: Amenities
Disliked: Property conditions & facilities
the bathroom flooded because the shower drain not working. And no hot weather in the shower
Stayed 7 nights in Oct 2023
Response from Cihan Oz, Senior Guest Services Manager on Oct 15, 2023
Dear Mohammed, Thank you for choosing Radisson Blu Hotel Istanbul Ottomare for your stay and for taking the time to share your feedback. We are devastated to hear that the impression you obtained contradicts the service approach we strive to display. We would be grateful to get in touch with you and find out what may have contributed to you developing such a negative image. Best regards,

2/10 Terrible

rami, Indian trail

Traveled with family and small children, Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Super rude youg kid running this hotel.
Stayed 2 nights in Oct 2023
Response from Cihan Oz, Senior Guest Services Manager on Oct 9, 2023
Dear Rami, thanks for the feedback. Our entire team follows the same positive and proactive service philosophy – Yes I Can! – and is dedicated to displaying the most pleasant and welcoming attitude to our guests at all times. Therefore, it is rather surprising to hear your contradictory remarks. We would like to offer our apologies had there been any shortcoming on our part. Best Regards,

4/10 Poor

fahad

Traveled with family
Disliked: Staff & service
لا انصح به نهائيا
الاقامة سيئ للغايه من خدمة الغرف وتعامل بعدم الاهتمام
Stayed 3 nights in Sep 2023
Response from Cihan Oz, Senior Guest Services Manager on Oct 4, 2023
Dear Guest, thank you for choosing Radisson Blu Ottomare for your stay and for taking your valuable time to share your comments with us. We will take into account the issues you provide feedback and raise our service quality to the highest levels. Hope to see you again in your future stays. Cihan Oz, Senior Guest Services Manager

10/10 Excellent

Salah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Sep 2023
Response from Cihan Oz, Senior Guest Services Manager on Sep 25, 2023
Dear Salah, thank you for choosing Radisson Blu Ottomare for your stay and for taking your valuable time to share your comments with us. Glad to hear that you had a nice stay. Your nice comments about my colleagues are our biggest motivation! I thank them on their behalf. Hope to see you again in your future stays. Kind Regards,

2/10 Terrible

MOHAMMAD

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Sep 2023
Response from Cihan Oz, Senior Guest Services Manager on Sep 15, 2023
Dear Mohammad, thank you for choosing Radisson Blu Ottomare for your stay and for taking your valuable time to share your comments with us. Our entire team follows the same positive and proactive service philosophy – Yes I Can! – and is dedicated to displaying the most pleasant and welcoming attitude to our guests at all times. Therefore, it is rather surprising to hear your contradictory remarks. We would like to offer our apologies had there been any shortcoming on our part. Hope to see you again in your future stays. Kind Regards

10/10 Excellent

issa

Traveled with family
Liked: Amenities
Customer service and front desk was excellent, clean hotel
Stayed 7 nights in Aug 2023
Response from Cihan Oz, Senior Guest Services Manager on Sep 6, 2023
Dear İssa thank you for choosing Radisson Blu Ottomare for your stay and for taking your valuable time to share your comments with us. Glad to hear that you had a nice stay. Your nice comments about my colleagues are our biggest motivation! I thank them on their behalf. Hope to see you again in your future stays. Kind Regards,

10/10 Excellent

Karim

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing
Stayed 1 night in Sep 2023
Response from Cihan Oz, Senior Guest Services Manager on Sep 4, 2023
Dear Bashar, thank you for choosing Radisson Blu Ottomare for your stay and for taking your valuable time to share your comments with us. Glad to hear that you had a nice stay. Your nice comments about my colleagues are our biggest motivation! I thank them on their behalf. Hope to see you again in your future stays. Kind Regards

4/10 Poor

ANGELA

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 6 nights in Aug 2023
Response from Cihan Oz, Guest Services Manager on Sep 3, 2023
Dear ANGELA, thank you for choosing Radisson Blu Ottomare for your stay and for taking your valuable time to share your comments with us. Glad to hear that you had a nice stay. Your nice comments about my colleagues are our biggest motivation! I thank them on their behalf. Hope to see you again in your future stays. Kind Regards

10/10 Excellent

MARVIN

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
The staff are very helpful the property is clean and convenient for shopping
Stayed 7 nights in Aug 2023
Response from Cihan Oz, Senior Guest Services Manager on Sep 1, 2023
Dear Marvin, thank you for choosing Radisson Blu Ottomare for your stay and for taking your valuable time to share your comments with us. Glad to hear that you had a nice stay. Your nice comments about my colleagues are our biggest motivation! I thank them on their behalf. Hope to see you again in your future stays. Kind Regards

10/10 Excellent

Dene

Stayed 1 night in Aug 2023
Response from Levent Pamukcu Guest Relations Manager on Aug 26, 2023
Dear Dene, thank you for choosing Radisson Blu Ottomare for your stay and for taking your valuable time to share your comments with us. Glad to hear that you had a nice stay. Your nice comments about my colleagues are our biggest motivation! I thank them on their behalf. Hope to see you again in your future stays. Kind Regards

10/10 Excellent

Sal

Stayed 7 nights in Jul 2023
Response from Cihan Oz, Senior Guest Services Manager on Aug 9, 2023
Dear Fakhriyor, thank you for choosing Radisson Blu Ottomare for your stay and for taking your valuable time to share your comments with us. Glad to hear that you had a nice stay. Your nice comments about my colleagues are our biggest motivation! I thank them on their behalf. Hope to see you again in your future stays. Kind Regards

10/10 Excellent

ghamdan, Madison

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 1 night in Jul 2023
Response from Cihan Oz, Senior Guest Services Manager on Jul 17, 2023
Dear Ghamdan, thank you for choosing Radisson Blu Ottomare for your stay and for taking your valuable time to share your comments with us. Glad to hear that you had a nice stay. Your nice comments about my colleagues are our biggest motivation! I thank them on their behalf. Hope to see you again in your future stays. Kind Regards

10/10 Excellent

Ghaith, Houston

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This was my 2nd time staying at this hotel and honestly the service got better, the staff is super friendly and helpful, the room is clean and has all the needed amnesties.
Stayed 4 nights in Jun 2023
Response from Cihan Oz, Senior Guest Services Manager on Jun 26, 2023
Dear Ghaith, thank you for choosing Radisson Blu Ottomare for your stay and for taking your valuable time to share your comments with us. Glad to hear that you had a nice stay. Your nice comments about my colleagues are our biggest motivation! I thank them on their behalf. Hope to see you again in your future stays. Kind Regards,

10/10 Excellent

Elias

Traveled with family and small children
Liked: Staff & service, property conditions & facilities
Everything
Stayed 1 night in Jun 2023
Response from Cihan Oz, Senior Guest Services Manager on Jun 24, 2023
Dear Elias, thank you for choosing Radisson Blu Ottomare for your stay and for taking your valuable time to share your comments with us. Glad to hear that you had a nice stay. Your nice comments about my colleagues are our biggest motivation! I thank them on their behalf. Hope to see you again in your future stays. Kind Regards,

2/10 Terrible

Michael

Stayed 3 nights in May 2023
Response from Cihan Oz, Senior Guest Services Manager on Jun 1, 2023
Dear Saleh, thank you for choosing Radisson Blu Ottomare for your stay and for taking your valuable time to share your comments with us. Hope to see you again in your future stays. Kind Regards,

10/10 Excellent

Kevin B

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Apr 2023
Response from Cihan Oz, Senior Guest Services Manager on Apr 19, 2023
Dear Guest, thank you for choosing Radisson Blu Ottomare for your stay and for taking your valuable time to share your comments with us. Glad to hear that you had a nice stay. Hope to see you again in your future stays. Kind Regards

6/10 Okay

Drita

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 7 nights in Apr 2023
Response from Cihan Oz, Senior Guest Services Manager on Apr 15, 2023
Dear İbrahim Tobdağ, thank you for choosing Radisson Blu Ottomare for your stay and for taking your valuable time to share your comments with us. Hope to see you again in your future stays.Kind regards

10/10 Excellent

Josephine

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
amazing location, very clean and comfortable rooms. The staff was Excellent. WE will definitely stay again
Stayed 2 nights in Apr 2023
Response from Cihan Oz, Senior Guest Services Manager on Apr 11, 2023
Dear Josephine, thank you for choosing Radisson Blu Ottomare for your stay and for taking your valuable time to share your comments with us. Glad to hear that you had a nice stay. Hope to see you again in your future stays.Kind regards

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel. Very convenient to every place!
Emre and Sezer staff were outstanding. The spa massage was excellent (but reception at spa) should tell clients about the comfortable waiting room….
Stayed 3 nights in Apr 2023
Response from Cihan Oz, Senior Guest Services Manager on Apr 8, 2023
Dear Mary, thank you for choosing Radisson Blu Ottomare for your stay and for taking your valuable time to share your comments with us. Glad to hear that you had a nice stay. Your comments about my colleagues are our biggest motivation! Thank you on his behalf. Hope to see you again in your future stays.Kind regardsCihan OzSenior Guest Services Manager

10/10 Excellent

Ibrahim

Stayed 4 nights in Mar 2023
Response from Front Office Team on Apr 3, 2023
Görüşlerinizi bizimle paylaştığınız için teşekkür ederiz.

10/10 Excellent

Cresencia Morounkunola

Stayed 3 nights in Mar 2023
Response from Cihan Oz, Senior Guest Services Manager on Apr 16, 2023
Dear Cenan Yaman, thank you for choosing Radisson Blu Ottomare for your stay and for taking your valuable time to share your comments with us. Glad to hear that you had a nice stay. Hope to see you again in your future stays.Kind regards

10/10 Excellent

Wissam

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are friendly
Stayed 3 nights in Mar 2023
Response from Cihan Oz, Senior Guest Services Manager on Mar 19, 2023
Dear Wissam, thank you for choosing Radisson Blu Ottomare for your stay and for taking your valuable time to share your comments with us. Glad to hear that you had a nice stay. Your nice comments about my colleagues are our biggest motivation! I thank them on their behalf. Hope to see you again in your future stays. Kind Regards,

10/10 Excellent

Qudrat Nisa

Liked: Cleanliness, staff & service, property conditions & facilities
All the staff were very helpful, Food was of a very high standard. Service was excellent. Cleanliness of my room was up to my expectation. (SPOTLESS) Thank you ismail housekeeping 😊
Stayed 6 nights in Mar 2023
Response from Cihan Oz, Senior Guest Services Manager on Mar 14, 2023
Dear Humphrey Okposo, thank you for choosing Radisson Blu Ottomare for your stay and for taking your valuable time to share your comments with us. Glad to hear that you had a nice stay. Your nice comments about my colleagues are our biggest motivation! I thank them on their behalf. Hope to see you again in your future stays.Kind Regards,

8/10 Good

Wissam

Business traveler
Liked: Staff & service, property conditions & facilities
I like the property at all the staff in reception very kind and helpful ,the other staff also very helpful, But the cleaning of room wasn’t good
Stayed 4 nights in Feb 2023
Response from Cihan Oz, Guest Services Manager on Mar 5, 2023
Dear Wissam, thank you for choosing Radisson Blu Ottomare for your stay and for taking your valuable time to share your comments with us. Glad to hear that you had a nice stay. Your nice comments about my colleagues are our biggest motivation! I thank them on their behalf. Hope to see you again in your future stays.Kind Regards,

10/10 Excellent

LeeAnn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The restaurant on site is amazing. Absolutely beautiful hotel.
Stayed 3 nights in Feb 2023
Response from Cihan Oz, Guest Services Manager on Feb 14, 2023
Dear Geust, thank you for choosing Radisson Blu Ottomare for your stay and for taking your valuable time to share your comments with us. Glad to hear that you had a nice stay. Hope to see you again in your future stays.Kind Regards

10/10 Excellent

savas

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel
I stayed in this hotel during a business trip for four days. The staff are extremely helpful, the hotel is very clean, with very good breakfast. Also it is very easy to get a taxi. The staff are excellent- special mention to Buse at reception, Eren at concierge and Ersen Bey at the bar. I was very pleased with my stay and will definetly be back. Thnak you!
Stayed 3 nights in Jan 2023
Response from Cihan Oz, Guest Services Manager on Feb 7, 2023
Hello Dear Savas, thank you for choosing Radisson Blu Ottomare for your stay and for taking your valuable time to share your comments with us. Glad to hear that you had a nice stay. Your nice comments about my colleagues are our biggest motivation! I thank them on their behalf. Hope to see you again in your future stays. Best Regards

8/10 Good

Verified traveler

Liked: Staff & service, room comfort
Stayed 1 night in Jan 2023
Response from Front Office Ottomare on Jan 8, 2023
Geri bildiriminiz için teşekkürler. Bizim için önemlidir!

10/10 Excellent

Quazi Ehsan Ullah

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Service was good and felt welcomed. Some staffs were very communicative. I wish they had a English speaker representative all time at desk as sometimes it’s very difficult to talk
Response from Front Office Team on Jan 7, 2023
Thanks for your feedback. It is important to us!

8/10 Good

Hamza

Response from Zamanfer Uzunyılmaz Guest Relations Manager on Mar 26, 2023
Hello Dear Hamza, thank you for choosing Radisson Blu Ottomare for your stay and for taking your valuable time to share your comments with us. Glad to hear that you had a nice stay. Hope to see you again in your future stays. Best RegardsZamanfer Uzunyılmaz Guest Relations Manager

8/10 Good

fahad

Stayed 3 nights in Nov 2022
Response from Front Office Ottomare on Nov 29, 2022
Thanks for sharing your views with us. It is important to us!

2/10 Terrible

Omar

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Nov 2022
Response from Front Office Ottomare on Nov 26, 2022
Thanks for your feedback. We will be addressing the problem directly.

2/10 Terrible

Ahmed

Response from Cihan Oz, Guest Services Manager on Feb 21, 2023
Dear Valued Ahmed, Thank you for choosing Radisson Blu Hotel Istanbul Ottomare for your stay and for taking the time to share your feedback. We are delighted to hear that you enjoyed your stay and we've had the equal pleasure of hosting you. We look forward to welcoming you back in the nearest future. Best regards, Cihan Oz, Guest Services Manager

10/10 Excellent

Wissam

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I feel happy
Stayed 3 nights in Oct 2022
Response from Front Office Team on Oct 19, 2022
Thanks for sharing your comments with us! It is important to us.

8/10 Good

Wissam

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Too much noisy
Stayed 2 nights in Oct 2022
Response from Front Office Ottomare on Oct 16, 2022
Thank you for sharing your comment with us! It's important for us.

10/10 Excellent

Machal

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing staff but, a SPECIAL thank you and appreciation to Mr Talha at the front desk for being so accommodating and warm to us. We truly felt at ease with his truly indescribable kindness and for all the advice he gave to us about visiting Turkey. Thanks to his impeccable service we will definitely return to this hotel + recommend Radisson Zeytinbernu to our friends and family when they visit. Thank you again Mr Talha from room 1029 & 3019 that checked out September 28.
Stayed 3 nights in Sep 2022
Response from Front Office Ottomare on Oct 1, 2022
Dear Machal, thank you for choosing Radisson Blu Ottomare for your stay and for taking the time to share your comments with us. I'm glad to hear that you had a nice stay. Your comments about our colleagues Mr. Talha our greatest motivation! Hope to see you again in your future stays. Best Regards, Cihan OZ Guest Services Manager

8/10 Good

Farhad

Traveled with family
Liked: Cleanliness
It is a very normal hotel.
Stayed 6 nights in Sep 2022
Response from Front Office Ottomare on Sep 21, 2022
Thank you for choosing us. Your feedback is important to us!

10/10 Excellent

Aminata

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were friendly and always willing to help. I felt safe and pleased with the overall service that I received.
Stayed 4 nights in Sep 2022
Response from Front Office Ottomare on Sep 18, 2022
Thanks for sharing your views with us! It is important to us.

10/10 Excellent

Salim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was very charming and had a nice view. It also wasnt too far from many tourist spots. It was a great experience. The hotel staff was very professional and impressive.
Stayed 1 night in Aug 2022
Response from Cihan OZ Guest Service Manager on Sep 3, 2022
Hello Dear Salim, thank you for taking the time to give your valuable feedback. I am very happy that you had a nice stay. Hope to see you again next time with us.Kind Regards